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  1. #1
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    Asus ROG GL702VS Battery plugged in not charging

    I am new to the gaming laptop scene and i was wondering if this is normal my battery usually when i boot up after it has been in sleep mode or shut down shows 99% not charging and when i play games on high performance sometimes the battery will show somewhere in the high 90's plugged in not charging, i then have to unplug the charger and let the battery go below 90 for it to start charging again. Something else i have noticed is that the battery life while gaming on high performance is under 1 hour and 30 minutes from a full charge with low screen brightness is this normal or do i have a faulty battery/charger.

  2. #2
    ROG Guru: Brown Belt Array davemon50 PC Specs
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    For your first question, that is normal. See THIS POST for more information.

    For your second question, go into your W10 power options (advanced settings) and check the Display section which allows you to alter screen brightness under various conditions. You may have to create your own power profile to change things, or else select performance mode.
    Davemon50

  3. #3
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    Quote Originally Posted by davemon50 View Post
    For your first question, that is normal. See THIS POST for more information.

    For your second question, go into your W10 power options (advanced settings) and check the Display section which allows you to alter screen brightness under various conditions. You may have to create your own power profile to change things, or else select performance mode.
    Thank you!

    I just tried uninstalling and reinstalling the battery driver and that seems to have worked but i havent tested it while gaming yet! Hopefully this fixes my issue and i dont have to return the laptop.

    Edit: nevermind it has been like 5 mins and it did it again I think it might be to "prolong" the life of the battery like one other user suggested it slowly trickles the power after fully charging the laptop but i still find it odd, I mean it charges to full then slowly drops below 100% over the course of the night it seems
    Last edited by cro68; 06-11-2017 at 01:51 AM. Reason: Issue still persists

  4. #4
    ROG Guru: Brown Belt Array davemon50 PC Specs
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    Laptop (Model)Asus G752VY-DH72 (17") and Asus G752VT-DH74 (17")
    MotherboardAsus ROG LGA2011-v3 Rampage V Edition 10, x99 EATX
    ProcessorIntel Core i7-6950X Extreme 10-core 25MB Cache 3.0 GHz
    Memory (part number)Corsair Vengeance LPX Red DDR4 DRAM 64GB-4x16 3333 (CMK64GX4M4B3333C16R)
    Graphics Card #1Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate
    Graphics Card #2Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate
    Sound CardAsus SupremeFX Hi-Fi Audio DAC
    Monitor(2) Dell UltraSharp U2515H 25-inch monitors
    Storage #1(4) SSD's - Samsung 960 & 970 1TB M.2, Intel 535 480G, Intel 510 250G
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    Make sure adaptive brightness is turned off on the display tab in the advance power options menu.
    Davemon50

  5. #5
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    Quote Originally Posted by davemon50 View Post
    Make sure adaptive brightness is turned off on the display tab in the advance power options menu.
    I have that turned off, the battery life is still iffy sitting around 1.5 hours

  6. #6
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    Quote Originally Posted by cro68 View Post
    Edit: nevermind it has been like 5 mins and it did it again I think it might be to "prolong" the life of the battery like one other user suggested it slowly trickles the power after fully charging the laptop but i still find it odd, I mean it charges to full then slowly drops below 100% over the course of the night it seems
    fyi.

    If anyone is interested about the plugged in, not charging issue, there is an ASUS website FAQ about it. Thanks.

    Why doesn’t the battery charge when power level is above 95% with AC adapter connected?
    https://www.asus.com/us/support/FAQ/1012793/

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