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  1. #1
    ROG Member Array
    Join Date
    Jun 2017
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    17

    Asus ROG GL702VS-RS71 (Laptop)

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    Last edited by JEFFJWNZ; 07-13-2017 at 02:13 PM.

  2. #2
    Ex-employee Array
    Join Date
    Jun 2020
    Reputation
    108
    Posts
    2,154

    Hi Jeff,

    We can't offer refund because the PoS (point of sale) is with the retailer, if you wish to refund the product it must be through the retailer.

    Can you please share with me what temperatures you're see with this laptop? What kind of surface are you putting the laptop on? If you can take some screenshots to show then it would be easier for our support representatives to identify if it's an issue with your unit. Please also list what games or apps you're running when the laptop is throttling.

    Thanks,
    Bahz

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