Hi all,
I'm using Claymore keyboard and Spatha mouse with a Z270E motherboard.
I have tons of issues with Armoury and Aura.
Aura :
- Displays 2 error messages at startup : "install driver failed" and "start driver failed", then proceed to start
- Spatha mouse is not detected by AURA when connected wirelessly through the usb dongle provided with the mouse.
- A click on the refresh button in Aura (top right corner) simply freezes the software that needs to be killed manually
- o When my keyboard is synchronized with AURA (in order to match light effects on all peripherals), all the hot keys do not work anymore. I cannot use or record macros, I cannot change backlight intensity, I cannot change light pattern, I cannot change fans speed, etc... No hotkey shortcut at all works, unless I desynchronize the keyboard from AURA.
- Also, if keyboard is synchronized with AURA, keyboard randomly fails to register hits on keys, or sometimes register multiple ones instead of one
Armoury:
- Armoury takes up to 20+% of my CPU time through the process : "WMI Provider Host" (I have a i7 7700K...)
- Armoury does not set my keyboard profile when I start my PC. The keyboard is set to a "breathing white light" although all the other components are set to their profile properly. I need to start Armoury, at this point, the keyboard goes to "rainbow mode", and then click on my profile to finally have it set properly.
Any fix or work around to any of those issues is welcome.
Also, if any Asus staff can see this :
Are you guys working on some new version / improvements of the softwares you provide with your hardware ? Most of them are very poorly developed, and not user friendly at all. I wouldn't mind if it was doing the job, but it doesn't.
This is a legit question I'd like to be answered, not being rhetorical.
I would be fine keeping my peripherals if I know a better software management is on the way. But if you don't plan to improve them, it's just shameful to sell this hardware at such high price.
