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  1. #1
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    Exclamation "Missing" 16GB RAM

    Hello ROG

    I should have 32GB RAM (2x 16GB) on my new device but my system is only showing 16GB. I checked both bios and system info but it's just showing 16GB. What might be causing this?



    Appreciate some help.
    Thanks
    Last edited by XGZiDeus; 06-21-2017 at 06:05 AM.

  2. #2
    TeamROG Moderator Array xeromist PC Specs
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    You didn't state what motherboard this is or what memory kit you bought. It's possible that the memory is not compatible, unstable at current settings, or simply faulty. You may be able to get it stable by manually adjusting the memory voltage and timings.
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  3. #3
    ROG Guru: Diamond Belt Array Zka17's Avatar
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    I would first check if the RAM modules are fully seated into their slots... it is happening quite often that we are too gentle while inserting them - make sure that they are completely in
    Then I would also check swapping the modules between the slots... that way you could identify if one of the modules or some of the slots are faulty...

  4. #4
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    Thanks guys

    I have found what caused the issue and got it resolved. Appreciate it.

  5. #5
    ROG Guru: Green Belt Array panzlock PC Specs
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    Laptop (Model)ASUS X553M, ASUS Zenpad 10 Z300M, ASUS X542BA-DH99
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    Quote Originally Posted by XGZiDeus View Post
    Thanks guys

    I have found what caused the issue and got it resolved. Appreciate it.
    Well now I'M curious.

  6. #6
    TeamROG Moderator Array xeromist PC Specs
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    Quote Originally Posted by panzlock View Post
    Well now I'M curious.
    Click image for larger version. 

Name:	6824767fa974849c8b60dfeed3b5f0efa9077b35c3eec2fbdd19283171634e5b.jpg 
Views:	15 
Size:	29.6 KB 
ID:	65496
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  7. #7
    ROG Guru: Diamond Belt Array Zka17's Avatar
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    No, it was the Force:

    Click image for larger version. 

Name:	force.jpg 
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  8. #8
    ROG Guru: Green Belt Array panzlock PC Specs
    panzlock PC Specs
    Laptop (Model)ASUS X553M, ASUS Zenpad 10 Z300M, ASUS X542BA-DH99
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    ProcessorIntel i5-2500K, Intel i7-6700K, AMD Ryzen R7 1700
    Memory (part number)8GB Kingston 1333MhzDDR3 C9, 16GB G.Skill Aegis 3000Mhz DDR4 C16, 16GB G.Skill Trident Z 3200Mhz C16
    Graphics Card #1EVGA GTX 560Ti, ASUS ROG Strix GeForce GTX 1070 O8G OC, Sapphire Nitro+ RX Vega 56
    Monitor32" INSIGNIA 720p, 32" Samsung 1080p C32F391FWN, 32" ASUS 1440p VA32AQ
    Storage #1Seagate 150GB 7200RPM, Samsung 850 EVO 250GB 2.5" 6Gb/s Solid State Drive (X2)
    Storage #2Seagate 500GB 7200RPM, WD Blue 3TB - 5400 RPM SATA 6 Gb/s 64MB Cache 3.5 Inch
    CPU CoolerDeepcool GAMMAXX 300, Deepcool Lucifer V2, Wraith Spire
    CaseAntec Sonata, Deepcool Dukase V1, Deepcool Dukase V3
    Power SupplyATX 650, EVGA SuperNOVA 850 P2 (X2)
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    Mouse Microsoft 1850, Microsoft 4500, Gamdias Erebos LE, MSI DS 100, Redragon M601 Centrophorus
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    Click image for larger version. 

Name:	God 2.jpg 
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    You sure?

  9. #9
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    ROFL!!

    You guys are hilarious! The mystery of the vanishing RAM


    It was nothing special really.. Just a novice mistake. Therefore, ALIENS!

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