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  1. #11
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    I installed but it takes forever to open and when it does it crashes. Does anybody know why?

  2. #12
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    Quote Originally Posted by MichaelGivens View Post
    I installed but it takes forever to open and when it does it crashes. Does anybody know why?
    Clean registry first before reinstalling new version, it appears some people have similar problem. Also make sure you have latest BIOS for your motherboard.

  3. #13
    ROG Enthusiast Array SexyTerrorisT PC Specs
    SexyTerrorisT PC Specs
    MotherboardCrosshair VI Hero
    Processor1800X
    Memory (part number)F4-3200C14Q-32GTZR
    Graphics Card #1EVGA GTX 1060 SC
    Monitor23' Acer 120 Hz GD245HQ
    Storage #1Samsung 1TB 960 Pro
    CPU CoolerEK-SUPREMACY EVO AMD, EK-CoolStream XE 360 ,EK-CoolStream CE 280 , EK-XTOP Revo Dual D5 PWM Serial
    Case750D airflow edition
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    Keyboard Razer Lycosa
    Mouse Razer Lachessis 5600
    OS Windows 10

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    I decided to finally test the software after all the controversy surrounding it.

    It seems to work pretty good all around though it did find a couple bugs in rainbow mode.

    1. When in rainbow mode with 4 gskill RBG memory modules rainbow cycles trhough dimms 1,3,2,4 instead 1,2,3,4 that the memory modules behave when no Aura software is installed.

    2. When setting to rainbow mode and gradient if you turn the 2 edges on the wheel more than 360 degree (maybe less or more) the seem to get stuck forever.

    Closing the software and rebooting the computer does not solve it and you can't tweak the gradient color wheel any more at all.

    Only way to fix the issues is to uninstall and reinstall. I am attaching a picture of the gradient color wheel pointers being stuck under rainbow mode.

    Using BIOS 1401
    Miniatura de Adjuntos Miniatura de Adjuntos 2017-06-23.png  


  4. #14
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    Quote Originally Posted by Bahz View Post
    Clean registry first before reinstalling new version, it appears some people have similar problem. Also make sure you have latest BIOS for your motherboard.
    Bahz,

    Can you please tell us which registry items in particular we need to clear.

  5. #15
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    Quote Originally Posted by SexyTerrorisT View Post
    I decided to finally test the software after all the controversy surrounding it.

    It seems to work pretty good all around though it did find a couple bugs in rainbow mode.

    1. When in rainbow mode with 4 gskill RBG memory modules rainbow cycles trhough dimms 1,3,2,4 instead 1,2,3,4 that the memory modules behave when no Aura software is installed.

    2. When setting to rainbow mode and gradient if you turn the 2 edges on the wheel more than 360 degree (maybe less or more) the seem to get stuck forever.

    Closing the software and rebooting the computer does not solve it and you can't tweak the gradient color wheel any more at all.

    Only way to fix the issues is to uninstall and reinstall. I am attaching a picture of the gradient color wheel pointers being stuck under rainbow mode.

    Using BIOS 1401
    I had this problem too. If the wheel gets stuck click onto comet or flash and dash then click back and you should be able to move it again.

  6. #16
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    Quote Originally Posted by alexjames View Post
    Bahz,

    Can you please tell us which registry items in particular we need to clear.
    You should clear everything that's not needed, but make a backup in case it causes any issues with other software.

  7. #17
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    Quote Originally Posted by MichaelGivens View Post
    I had this problem too. If the wheel gets stuck click onto comet or flash and dash then click back and you should be able to move it again.
    Thank you both for reporting this bug, I'll pass this on to our software team.

  8. #18
    ROG Guru: White Belt Array SIMONHANDLEY1 PC Specs
    SIMONHANDLEY1 PC Specs
    Laptop (Model)Don't be silly
    MotherboardAsus - CROSSHAIR VIII HERO ATX AM4 Motherboard
    ProcessorAMD - Ryzen 7 3700X 4.3GHz 8-Core Processor (OC to 3.85ghz)
    Memory (part number)Corsair - Dominator Platinum Torque Edition 32GB (2 x 16GB) DDR4-3200 Memory
    Graphics Card #1Zotac - GeForce RTX 2080TI 11 GB AMP! Extreme
    Graphics Card #2Can't afford it!
    Graphics Card #3Still can't afford it!
    Graphics Card #4What did I just say!
    Sound CardEh!
    MonitorACER 144Hz 2K Monitor
    Storage #1Samsung - 860 Evo 1000GB 2.5" Solid State Drive
    Storage #2Samsung - 860 EVO-Series 500GB 2.5" Solid State Drive
    CPU CoolerNZXT - Kraken X52 Liquid CPU Cooler
    CaseEVGA DG-77 RGB ATX Mid Tower Case
    Power SupplyCorsair HX 1000 80+ Platinum 1000w ATX Power Supply
    Keyboard Asus Cerberus LED Backlit USB Gaming Keyboard
    Mouse Asus Cerberus gaming mouse
    Headset Sennheiser - HD205-II Headphones
    Mouse Pad Asus Cerberus gaming surface mouse pad
    Headset/Speakers Speakers, my wife would kill me!
    OS Windows 10 pro
    Accessory #1 BraZen Shadow PC Gaming Chair - Black/White
    SIMONHANDLEY1's Avatar
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    So may I ask when the separate tool will be available to fix the Asus Aura fault, I have all the latest software including Aura, but mine was one of the original boards that only worked the very first time, on the first power up, then never again, it's been nearly 4 months now, any ideas?

  9. #19
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    Quote Originally Posted by SIMONHANDLEY1 View Post
    So may I ask when the separate tool will be available to fix the Asus Aura fault, I have all the latest software including Aura, but mine was one of the original boards that only worked the very first time, on the first power up, then never again, it's been nearly 4 months now, any ideas?
    Still being worked on but we'll release it as soon as possible once it has been fully tested through internal process. Raja will update more information on this once he receives update from R&D team.

  10. #20
    ROG Guru: White Belt Array SIMONHANDLEY1 PC Specs
    SIMONHANDLEY1 PC Specs
    Laptop (Model)Don't be silly
    MotherboardAsus - CROSSHAIR VIII HERO ATX AM4 Motherboard
    ProcessorAMD - Ryzen 7 3700X 4.3GHz 8-Core Processor (OC to 3.85ghz)
    Memory (part number)Corsair - Dominator Platinum Torque Edition 32GB (2 x 16GB) DDR4-3200 Memory
    Graphics Card #1Zotac - GeForce RTX 2080TI 11 GB AMP! Extreme
    Graphics Card #2Can't afford it!
    Graphics Card #3Still can't afford it!
    Graphics Card #4What did I just say!
    Sound CardEh!
    MonitorACER 144Hz 2K Monitor
    Storage #1Samsung - 860 Evo 1000GB 2.5" Solid State Drive
    Storage #2Samsung - 860 EVO-Series 500GB 2.5" Solid State Drive
    CPU CoolerNZXT - Kraken X52 Liquid CPU Cooler
    CaseEVGA DG-77 RGB ATX Mid Tower Case
    Power SupplyCorsair HX 1000 80+ Platinum 1000w ATX Power Supply
    Keyboard Asus Cerberus LED Backlit USB Gaming Keyboard
    Mouse Asus Cerberus gaming mouse
    Headset Sennheiser - HD205-II Headphones
    Mouse Pad Asus Cerberus gaming surface mouse pad
    Headset/Speakers Speakers, my wife would kill me!
    OS Windows 10 pro
    Accessory #1 BraZen Shadow PC Gaming Chair - Black/White
    SIMONHANDLEY1's Avatar
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    That sounds encouraging! Hopefully within the next few weeks!

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