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  1. #1
    New ROGer Array
    Join Date
    Jun 2016

    ASUS ROG G751jy, Water damage. Waited 7hrs to dry and laptop works except touchpad?

    Hello everybody,

    I got really unlucky last night. A storm pushed my roof window open when i was sleeping, and i only woke up when it was too late, not even raining anymore.

    I first noticed that my phone is completely wet so i turn it off. Then the **** hits me when i see my gaming table and my masterkeys S mechkeyboard is literally in a puddle (have not tested yet if it works because it was the most wet from everything that got rain). Also i bought week ago logitech g403 wireless and that was soaking wet too. Well i was pissed but thinking that they are peripherals that i can replace in few months if i save money. After that i noticed that my ASUS ROG g751jy was also sitting in a puddle

    Good thing was that it was not turned on and the lid was closed.
    I wiped all the water from outside with towel, and when i open the lid i saw that there is water on the touch pad, and in the touch pad buttons. I wiped everything i could see and opened up the service hatch, there was no water in.
    Waited for 7hrs for it to dry and now the laptop works otherwise good, but the touchpad buttons are not functioning at all.
    Do you have suggestions what to do?
    Will update if my keyboard comes to life or something else happens to my laptop.
    So folks remember to close your roof window especially if you just have completed your gaming setup after working towards it +6montsh

  2. #2
    ROG Guru: Brown Belt Array davemon50 PC Specs
    davemon50 PC Specs
    Laptop (Model)Asus G752VY-DH72 (17") and Asus G752VT-DH74 (17")
    MotherboardAsus ROG LGA2011-v3 Rampage V Edition 10, x99 EATX
    ProcessorIntel Core i7-6950X Extreme 10-core 25MB Cache 3.0 GHz
    Memory (part number)Corsair Vengeance LPX Red DDR4 DRAM 64GB-4x16 3333 (CMK64GX4M4B3333C16R)
    Graphics Card #1Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate
    Graphics Card #2Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate
    Sound CardAsus SupremeFX Hi-Fi Audio DAC
    Monitor(2) Dell UltraSharp U2515H 25-inch monitors
    Storage #1(3) SSD's - Samsung 960 1TB M.2, Intel 535 480G, Intel 510 250G
    Storage #2(3) HDD's - Western Digital Caviar Black 2TB 3.5-in SATA III 64MB Cache
    CPU CoolerCorsair Hydro Series H80
    CaseCorsair Obsidian Series 650D Black, ATX, Mid Tower
    Power SupplyCorsair Digital AXi-Series AX1200i (1200W) 80+ Platinum Rating
    Keyboard Logitech Wireless K360
    Mouse Logitech Wireless MX Anywhere 2
    Headset HyperX Cloud II
    OS Windows 10 Pro 64-Bit
    davemon50's Avatar
    Join Date
    Apr 2017

    Wait more than 7 hours.

    If the moisture got under the pad keys it may take several days to evaporate. Open it up and blow air over it with a fan for a few days. You may also have moisture still in the case and just no obvious issues at the moment. I recently had a similar accident but not with a computer, it was a touchpad though, and a few of the keys would not respond for days but then aftewards suddenly came back to life, to my relief.

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