Page 8 of 9 FirstFirst ... 6 7 8 9 LastLast
Results 71 to 80 of 83
  1. #71
    ROG Member Array 8a7yh87yteaw PC Specs
    8a7yh87yteaw PC Specs
    MotherboardASUS Rampage V Edition 10
    ProcessorIntel Core i7 5960X
    Memory (part number)Corsair Dominator Platinum 64GB (4x 16)
    Graphics Card #1MSI GeForce GTX 1080 Gaming X
    Sound CardASUS SupremeFX HiFi (Broken ASUS drivers)
    MonitorLG 4K 27"
    Storage #1Samsung 950 Pro NVMe SSD 512GB
    Storage #2Samsung 850 Pro 2.5" SSD 1TB
    CPU CoolerCorsair H110i GT + Noctua PWM fans
    CaseCoolermaster Cosmos II
    Power SupplyEVGA SuperNova P2 1600w
    Keyboard Corsair K70 RGB LUX
    Mouse Logitech MX Master
    Mouse Pad Razer Sphex V2
    Headset/Speakers Logitech Z2300
    OS Windows 10 x64 Creators Update
    Network RouterNetgear R7000 Nighthawk

    Join Date
    Aug 2016
    Reputation
    10
    Posts
    9

    Quote Originally Posted by MaacK View Post
    Just get rid of it. It's junk and ASUS doesn't care. I'm never buying or recommending ASUS again.


    This is a most stupid idea. This was an expensive product and instead of giving up like a chicken you should demand your rights. You are only doing everyone a disservice by saying stuff like this. If you want to be burning your money feel free to do it alone.

  2. #72
    ROG Member Array
    Join Date
    Jul 2014
    Reputation
    10
    Posts
    11

    Quote Originally Posted by 8a7yh87yteaw View Post
    If you want to be burning your money feel free to do it alone.
    I'd say you don't get the point, mate.

    If anyone is burning anyones time and money here, it is ASUS.

  3. #73
    ROG Member Array
    Join Date
    Mar 2017
    Reputation
    10
    Posts
    12

    Quote Originally Posted by Bingobongo View Post
    I'd say you don't get the point, mate.

    If anyone is burning anyones time and money here, it is ASUS.
    I am going to see if I can escalate to 3rd level support. Clearly there is a driver issue with Widows 1709 and Fall Creators Edition. Everything works but my Header DAC unit will not play signals from the Headphones. I have tried absolutely everything. By default it installs Microsoft drivers that do not work. I loaded the 23 driver (latest) directly from the hard drive and I receive a signature error. I even loaded the latest version and used the earlier driver (one generation earlier) but still no should on headphones. Interesting no Clicking sound ? It used to make a clicking sound on earlier versions of windows when you plugged in headphones. Now nothing. If I plug the headphones into the mic input I hear a sound so its getting power but no sound. The meters show signal but no sound on the headphones.

    I turned off the audio unit in BIOS and back on as suggested but no good. Now I will remove the PCIe cable and try that but I think I am grasping at straws now clearly since the update of windows to 1709 the headphone output jack on the DAC on the front of the computer just does not work.

  4. #74
    ROG Guru: White Belt Array startekselva PC Specs
    startekselva PC Specs
    MotherboardASUS RAMPAGE V EXTREME EDITION 10
    ProcessorINTEL CORE I7-5830K
    Memory (part number)CORSAIR Vengeance LPX 16GB CMK16GX4M4B3000C15
    Graphics Card #1ZOTAC GTX 980Ti AMP EXTREME
    Graphics Card #2ZOTAC GTX 980Ti AMP SLI
    Sound CardASUS ROG Xonar Phoebus&ASUS SPREME Hi-Fi DAC&BURSON AUDIO PLAY&MAYFLOWER ELECRTONICS ARC
    MonitorSAMSUNG S27C750P 27''
    Storage #1Toshiba Q300 Pro 512GB,OCZ VERTEX 4 128 GB
    Storage #2WD CAVIAR BLACK 1TB,Seagate SSHD 2TB
    CPU CoolerCOOLER MASTER TPC 812-NOCTUA NFP12 2X
    CaseCORSAIR GRAPHITE 600T(WITH SIDE PANEL)
    Power SupplyCorsair HX1000i
    Keyboard CORSAIR K95 PLATINUM
    Mouse Logitech G402,502
    Headset beyerdynamic Custom One Pro,Beyerdynamics DT 1770 Pro,Audeze El8 Open Back,Mod Mic 4.0
    Mouse Pad Corsair MM800 RGB POLARIS
    Headset/Speakers Creative GigaWorks T3 2.1
    OS windows 10 Pro
    Network RouterNETGEAR R7000

    Join Date
    Mar 2016
    Reputation
    10
    Posts
    111

    im using in Windows 10 Build version:1703 works perfectly
    install the driver in admin and use legal copy of windows 10 revert me back
    and check my thread im using different opamps the sound signature is great
    https://rog.asus.com/forum/showthrea...E-FX-Hi-Fi-DAC

  5. #75
    ROG Guru: White Belt Array startekselva PC Specs
    startekselva PC Specs
    MotherboardASUS RAMPAGE V EXTREME EDITION 10
    ProcessorINTEL CORE I7-5830K
    Memory (part number)CORSAIR Vengeance LPX 16GB CMK16GX4M4B3000C15
    Graphics Card #1ZOTAC GTX 980Ti AMP EXTREME
    Graphics Card #2ZOTAC GTX 980Ti AMP SLI
    Sound CardASUS ROG Xonar Phoebus&ASUS SPREME Hi-Fi DAC&BURSON AUDIO PLAY&MAYFLOWER ELECRTONICS ARC
    MonitorSAMSUNG S27C750P 27''
    Storage #1Toshiba Q300 Pro 512GB,OCZ VERTEX 4 128 GB
    Storage #2WD CAVIAR BLACK 1TB,Seagate SSHD 2TB
    CPU CoolerCOOLER MASTER TPC 812-NOCTUA NFP12 2X
    CaseCORSAIR GRAPHITE 600T(WITH SIDE PANEL)
    Power SupplyCorsair HX1000i
    Keyboard CORSAIR K95 PLATINUM
    Mouse Logitech G402,502
    Headset beyerdynamic Custom One Pro,Beyerdynamics DT 1770 Pro,Audeze El8 Open Back,Mod Mic 4.0
    Mouse Pad Corsair MM800 RGB POLARIS
    Headset/Speakers Creative GigaWorks T3 2.1
    OS windows 10 Pro
    Network RouterNETGEAR R7000

    Join Date
    Mar 2016
    Reputation
    10
    Posts
    111

    use my driver thread for legacy driver and guys install in a correct way everything works well only mic volume is little low
    and it will be fixed in future firmware update and driver update
    https://rog.asus.com/forum/showthrea...-Fi-DAC-Driver

  6. #76
    ROG Enthusiast Array
    Join Date
    Apr 2013
    Reputation
    10
    Posts
    41

    Quote Originally Posted by 8a7yh87yteaw View Post
    This is a most stupid idea. This was an expensive product and instead of giving up like a chicken you should demand your rights. You are only doing everyone a disservice by saying stuff like this. If you want to be burning your money feel free to do it alone.
    If ASUS doesn't give a **** about you, why continue to use their product? I sold my Hi-Fi and bought a real one that actually works. I spent 3 months trying to get ASUS to fix it and they refuse. I'm tired of having downtime trying to fix their ****.

    Solution: sell their crap SupremeFX DAC and get one that works.

    The ONLY reason why their motherboards work is because 99% of the drivers are from vendors like NVIDIA, Intel, AMD, Realtek, etc. Imagine if we had to use all drivers directly from ASUS. Ha, ha ha ha. Not selling my motherboard but I can assure you I will never buy one of their products again. Sick of troubleshooting on a daily basis.

  7. #77
    ROG Member Array kamtec1 PC Specs
    kamtec1 PC Specs
    MotherboardX99 Rampage edition 10
    Memory (part number)16GB
    Graphics Card #11080TI
    MonitorDell
    Storage #1SSD SAMSUNG EVO PRO
    CPU CoolerNOCTUA 12
    CaseAntec 302
    Keyboard Roccat
    Mouse Razer
    Headset PC 363D
    Mouse Pad Razer
    Headset/Speakers PC 363D
    OS Win 10

    Join Date
    Jan 2018
    Reputation
    10
    Posts
    8

    Quote Originally Posted by startekselva View Post
    Hi man download and report
    the mic input has been changed to line in by default very low input volume.In supreme fx hi-fi control panel, there is an option to toggle between line in and mic but it seems not working at all
    Report
    Selvakumar
    Yeap , i have too this problem ... very quit mic ... i need to shout to get some output in my rec program .
    ASUS please fix this !

  8. #78
    ROG Guru: White Belt Array startekselva PC Specs
    startekselva PC Specs
    MotherboardASUS RAMPAGE V EXTREME EDITION 10
    ProcessorINTEL CORE I7-5830K
    Memory (part number)CORSAIR Vengeance LPX 16GB CMK16GX4M4B3000C15
    Graphics Card #1ZOTAC GTX 980Ti AMP EXTREME
    Graphics Card #2ZOTAC GTX 980Ti AMP SLI
    Sound CardASUS ROG Xonar Phoebus&ASUS SPREME Hi-Fi DAC&BURSON AUDIO PLAY&MAYFLOWER ELECRTONICS ARC
    MonitorSAMSUNG S27C750P 27''
    Storage #1Toshiba Q300 Pro 512GB,OCZ VERTEX 4 128 GB
    Storage #2WD CAVIAR BLACK 1TB,Seagate SSHD 2TB
    CPU CoolerCOOLER MASTER TPC 812-NOCTUA NFP12 2X
    CaseCORSAIR GRAPHITE 600T(WITH SIDE PANEL)
    Power SupplyCorsair HX1000i
    Keyboard CORSAIR K95 PLATINUM
    Mouse Logitech G402,502
    Headset beyerdynamic Custom One Pro,Beyerdynamics DT 1770 Pro,Audeze El8 Open Back,Mod Mic 4.0
    Mouse Pad Corsair MM800 RGB POLARIS
    Headset/Speakers Creative GigaWorks T3 2.1
    OS windows 10 Pro
    Network RouterNETGEAR R7000

    Join Date
    Mar 2016
    Reputation
    10
    Posts
    111

    After firmware update try my old driver it works good

    Sent from my ONEPLUS A5000 using Tapatalk

  9. #79
    ROG Member Array
    Join Date
    Jan 2015
    Reputation
    10
    Posts
    19

    Just wanted to post here my own experience with this DAC. First and foremost, the "latest" official driver that provides the most functionality from my usage is 1.9.114.21 without any secure boot disabling or disabling signature enforcement steps.

    Driver 1.9.114.26 will install, but if you check device manager you'll see that the drivers are not Asus/Savitech, but are using generic Microsoft drivers instead. This is why the mic is shown as a "line" with 1.9.114.26. The drivers are still not installed. The audio playback does work, but I have no idea if using the microsoft driver impacts the sound quality in any way instead of the official DAC driver. If you try to manually install the Asus driver you'll be met with an unsigned error and be back to square one.

    In any "usable" usable scenario (using 1.9.114.21, 1.9.114.26 (generic), or 1.9.114.26 (official, signing disabled) the following issues are present in each case:
    • No Asus Sonic Suite II Integration - This is advertised as a feature, but I have never seen it work. Sonic Suite II will not recognize the DAC.
    • No Option to adjust microphone volume - When the mic is "properly" recognized, there is some volume to it, but it is still dramatically lower than using the onboard realtek mic input. Additionally, I noticed that there was excessive white noise on the DAC mic input vs the realtek mic input (I tested 2 headsets and a modmic). Essentially it's unusable due to the low volume and white noise. The HiFi Control Panel and/or Windows recording options need an option to boost the microphone properly.

    I opened a ticket with Asus several weeks ago, and provided a very in depth writeup about the current state of the drivers, the various threads on this forum, and all the issues I noticed.

    The first email I received stated the Asus Engineering team would be contacted to provide me with a solution. The first solution I received was to check that I plugged in the power cable and USB cable and to install the driver. I wrote up a multi page in depth email (addressing basic troubleshooting) and that's the response I received...

    I replied and included my writeup again hoping for a better response and received an email that they would once again be working with Asus engineers to provide a solution. The response I received next, and I'm not joking, was to check the USB and PCIe cable, and to also turn the volume knob to check for volume playback. Both completely unrelated issues.

    I sent another email with my writeup again and tried to simplify it as much as I could to get a response to the issues in the bulleted list above, and was told to wait to hear back after they contact Asus Engineers for the 3rd time.

    Lastly, I received an email to use the old 1.9.114.21 driver (despite explaining in detail it still doesn't work properly in my past emails) and a very interesting ending to the email that there is a new SupremeFX driver coming sometime within Q3 2018. So hopefully they address these issues by the end of September.

    In the meantime, I encourage everyone to open a support ticket about this issue to get their attention. With luck we can have a fully functional DAC.

  10. #80
    ROG Guru: Yellow Belt Array pndiode PC Specs
    pndiode PC Specs
    Laptop (Model)Lenovo
    MotherboardROG Maximus IX Extreme, BIOS 0201
    ProcessorI7-7700K
    Memory (part number)G-Skill F4-3600C17Q-16GVK
    Graphics Card #1ROG GTX 980 MATRIX-GTX980-P-4GD5 Bykski Water N-AS98ROG-X Full Cover
    Graphics Card #2ROG GTX 980 MATRIX-GTX980-P-4GD5 Bykski Water N-AS98ROG-X Full Cover
    Graphics Card #3GPU Tweak II 2.0.3.1 works, no GPU volt monitor since Version 2.8.3.0, shows in LN2 mode only
    MonitorSAMSUNG S22D300HY (2 ea)
    Storage #1WD Black SN750 1TB
    Storage #2WD Blue 4TB (4 ea)
    CPU CoolerEK Kit L360
    CaseINWIN 707, Corsair ML140 (4 each), Corsair ML120 (4 each)
    Power SupplyThermalTake Toughpower 1200W
    Keyboard Cerberus
    Mouse Logitech MX Master S2
    Headset ROG Strix Fusion 300
    Mouse Pad Generic
    Headset/Speakers Bose Companion 3 Series II
    OS Win 10 Pro 1903
    Network RouterGeneric
    Accessory #1 ASUS Fan Extension Card
    Accessory #2 ASUS Blu-Ray Drive (BW-16D1HT)
    Accessory #3 ROG 10GB Express

    Join Date
    Jan 2016
    Reputation
    10
    Posts
    136

    Support ticket opened 30 July 2018

    I was told to increase the microphone boost.

    Click image for larger version. 

Name:	Microphone Boost.jpg 
Views:	12 
Size:	18.7 KB 
ID:	75245

    I was also told there is no driver ASUS Driver version 6.0.6001.0.

    Click image for larger version. 

Name:	Not ASUS Driver.jpg 
Views:	12 
Size:	51.7 KB 
ID:	75246

    Even though the numbers appear (6.0.6001.0) in the current version on the support page after downloading.

    Click image for larger version. 

Name:	DDE.jpg 
Views:	11 
Size:	6.5 KB 
ID:	75247

    With Supreme FX Hi-Fi version 1.9.114.21 I have to speak within 5mm of the microphone. With Supreme FX Hi-Fi version 1.9.114.26 microphone implant near vocal cords required.

    RMA completed:

    As ASUS Support Staff stated, I am the only one experiencing this problem with the SupremeFX Hi-Fi DAC low microphone input, so RMA was required.

    Different motherboard and still the same low microphone recording input with the SupremeFX Hi-Fi DAC.

    I tried to explain it was a software driver issue causing the low microphone input recording, but no one was concerned. Apparently, it is not going to be fixed, because I am the only one having this problem.

    The replacement motherboard was missing the PCH shroud on the back of the motherboard and eventually was sent by ASUS Repair Center.

    Nevertheless, the headphones work flawlessly, but microphone input recording level is not going to be fixed.
    Last edited by pndiode; 10-17-2018 at 11:51 AM. Reason: RMA Completed

Page 8 of 9 FirstFirst ... 6 7 8 9 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •