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  1. #1
    ROG Guru: White Belt Array eight-bit PC Specs
    eight-bit PC Specs
    Laptop (Model)RoG Strix GL502VS-DB71
    MotherboardRoG Crosshair VI Hero
    ProcessorAMD Ryzen 1800X
    Memory (part number)CMK16GX4M2B3200C16
    Graphics Card #1XFX AMD Radeon R9 390 8GB
    MonitorHP 25BW 25"
    Storage #1Samsung 960 Evo
    Storage #2Samsung 850 Evo
    CPU CoolerCorsair H115i
    CasePhanteks Enthoo Luxe Tempered Glass
    Power SupplyCorsair AX860i
    Keyboard Corsair Strafe RGB
    Mouse Corsair Scimitar RGB
    Headset SoundBlaster WoW Wireless Headset
    Headset/Speakers Logitech X-140
    OS Windows 10 Pro Creators Edition
    Accessory #1 NZXT AC-IUSBH-M1 USB Hub
    eight-bit's Avatar
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    Where to get parts in the US

    Last night my GL502VS-DB71 blew out it's right speaker. I can only find replacement parts in Europe.
    Anyone have any advice on where to order OEM ASUS spares in the US?

    Before anyone says to just RMA it, I am very unwilling to be without my laptop for weeks just to fix something that will take 10 minutes(same 10 screws you would remove to upgrade the memory, and 2 clips on each speaker) and most likely less than $20 in parts ($50 if I order from Europe including international shipping and VAT).

    Saw someone here asking for a display part #, so hopeful that someone knows where to look.

    Thanks

  2. #2
    ROG Guru: Brown Belt Array davemon50 PC Specs
    davemon50 PC Specs
    Laptop (Model)Asus G752VY-DH72 (17") and Asus G752VT-DH74 (17")
    MotherboardAsus ROG LGA2011-v3 Rampage V Edition 10, x99 EATX
    ProcessorIntel Core i7-6950X Extreme 10-core 25MB Cache 3.0 GHz
    Memory (part number)Corsair Vengeance LPX Red DDR4 DRAM 64GB-4x16 3333 (CMK64GX4M4B3333C16R)
    Graphics Card #1Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate
    Graphics Card #2Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate
    Sound CardAsus SupremeFX Hi-Fi Audio DAC
    Monitor(2) Dell UltraSharp U2515H 25-inch monitors
    Storage #1(3) SSD's - Samsung 960 1TB M.2, Intel 535 480G, Intel 510 250G
    Storage #2(3) HDD's - Western Digital Caviar Black 2TB 3.5-in SATA III 64MB Cache
    CPU CoolerCorsair Hydro Series H80
    CaseCorsair Obsidian Series 650D Black, ATX, Mid Tower
    Power SupplyCorsair Digital AXi-Series AX1200i (1200W) 80+ Platinum Rating
    Keyboard Logitech Wireless K360
    Mouse Logitech Wireless MX Anywhere 2
    Headset HyperX Cloud II
    OS Windows 10 Pro 64-Bit
    davemon50's Avatar
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    I find ebay is the best place to find used parts and legacy items, even current items that are unavailable. At least IMO in my own personal experience. Have you tried there by any chance? Sometimes you have to get clever with your search terms though, is the only drawback.
    Davemon50

  3. #3
    ROG Guru: White Belt Array eight-bit PC Specs
    eight-bit PC Specs
    Laptop (Model)RoG Strix GL502VS-DB71
    MotherboardRoG Crosshair VI Hero
    ProcessorAMD Ryzen 1800X
    Memory (part number)CMK16GX4M2B3200C16
    Graphics Card #1XFX AMD Radeon R9 390 8GB
    MonitorHP 25BW 25"
    Storage #1Samsung 960 Evo
    Storage #2Samsung 850 Evo
    CPU CoolerCorsair H115i
    CasePhanteks Enthoo Luxe Tempered Glass
    Power SupplyCorsair AX860i
    Keyboard Corsair Strafe RGB
    Mouse Corsair Scimitar RGB
    Headset SoundBlaster WoW Wireless Headset
    Headset/Speakers Logitech X-140
    OS Windows 10 Pro Creators Edition
    Accessory #1 NZXT AC-IUSBH-M1 USB Hub
    eight-bit's Avatar
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    Quote Originally Posted by davemon50 View Post
    I find ebay is the best place to find used parts and legacy items, even current items that are unavailable. At least IMO in my own personal experience. Have you tried there by any chance? Sometimes you have to get clever with your search terms though, is the only drawback.
    I have indeed, nothing anywhere in the country that I could find. I did however find a different set of speakers on eBay, I'm guessing from an older generation GL502 (appears to be the GL502VT part #). The speaker pods themselves look identical (shape, alignment post locations, etc), as does the wiring, but the drivers are smaller. They were only $10, so I figured even if they were quieter due to the smaller speaker size, it would be enough to get me through until I can get my hands on the appropriate part.

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