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  1. #1
    New ROGer Array GingerGallifrey PC Specs
    GingerGallifrey PC Specs
    MotherboardZ77 Sabertooth
    Processori7 3770K
    Graphics Card #1GTX 1070 Strix 8G
    MonitorAsus 27.2
    Storage #1250GB SSD
    Storage #2750GB Hybrid
    CPU CoolerTwin stack 120mm
    CaseStormtrooper
    Power Supply850W Gold
    Headset Astro A40
    OS W7 / Xubuntu

    Join Date
    Mar 2017
    Reputation
    10
    Posts
    2

    ROG STRIX GTX 1070 8G - Crashes & Blank Screens

    So...
    I've come here for a bit of troubleshooting support from the community.

    I'm experiencing an issue with my 1070 STRIX, and before I go and drop my card into an RMA box and spend 2-6 weeks waiting for someone to either return it or replace it, I've come to you all for a bit of support that I can't seem to get from the Asus support system.

    Symptoms/Problem: Since Under load / Playing games / Running Netflix / Temp >55C / Just sitting browsing Facebook, the following happens - both my monitors (1 DVI & 1 HDMI) go black with no signal coming from the Card. Fans running - no loss of power, no programs affected - only video/monitor signal.
    IF it comes back on, it states that the Driver has stopped working & was restarted / recovered. Windows then attempts to adjust colour scheme for some reason.
    IF it doesn't come back I lose all video until a hard reset.

    Solutions attempted listed in no particular order:
    Cable swap
    Return to stock settings on card / Adjust fan curve in Tweak II
    Close all unnecessary processes except that which I am focused on running
    Full reset of Drivers & update to most recent, including DUC clean of system / registry
    Modified TDR in Registry to prevent possible timeout
    Bios & Cmos flash / update
    Seated card in any one of the 3 slots available
    Memtest & Chkdsk & Windows integrity checks
    Run Benchmarks & stress tests (Black screen occurs on stress tests if the program doesn't crash itself for some reason)

    I'm about to do a fresh install of my OS - W7P in the event of any possible conflict
    Currently waiting on another compatible system to test the card for same issue - Ultimately to determine if it is flaky and requires RMA. I really can't be without the video card due to required 3D resource modeling work

    Does anyone have any alternate solutions?

    System Stats: No compatibility issues experienced in the past
    STRIX GTX 1070 8G (Purchased in February '17)
    i7 3770K
    Z77 Asus Sabertooth
    16GB DDR3 1600
    250 SSD / 750 Hybrid
    850W PS-Gold
    Single Power cable dedicated to Video Card (not split)

  2. #2
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Maximus IX Code
    Processori7-7700k 5.2GHz Delidded
    Memory (part number)16GB G.Skill Trident Z 4000MHz 16-16-16-39-2T
    Graphics Card #1Titan Xp - EKFC waterblock
    Graphics Card #2Titan Xp
    Sound CardROG SupremeFX 2015
    MonitorHP ZR30w
    Storage #1Toshiba OCZ VX500 256GB
    CPU CoolerSwiftech Apogee GTZ
    CaseThermaltake Armor+ VH6000
    Power SupplyPC Power & Cooling Turbo Cool 1200w
    Keyboard Razer Anansi
    Mouse Logitech G500
    Headset Sennheiser HD6XX
    OS Windows 10 Home 64 bit
    Accessory #1 Asus optical drive
    Accessory #2 Koolance ERM-2K3U
    Nate152's Avatar
    Join Date
    Feb 2013
    Reputation
    308
    Posts
    16,344

    Hi Ginger

    Welcome to the ROG forum.

    With the Strix 1070 at stock settings try increasing the voltage to 100% and see if it's any better.

  3. #3
    New ROGer Array GingerGallifrey PC Specs
    GingerGallifrey PC Specs
    MotherboardZ77 Sabertooth
    Processori7 3770K
    Graphics Card #1GTX 1070 Strix 8G
    MonitorAsus 27.2
    Storage #1250GB SSD
    Storage #2750GB Hybrid
    CPU CoolerTwin stack 120mm
    CaseStormtrooper
    Power Supply850W Gold
    Headset Astro A40
    OS W7 / Xubuntu

    Join Date
    Mar 2017
    Reputation
    10
    Posts
    2

    I thank you for your suggestion. I wasn't able to try it though.
    Now, it's not even registering in the PCIE slot
    I think that's it. It's flaky. Something must have gone wrong on it and either shorted or failed. No physical damage that I can see, never dropped or mishandled. And the fans/LEDs are working just fine.

    I did a full clean. Pulled the card, blew the whole system out with compressed air, reseated the card into a different slot, fresh install of OS...
    And now it can't detect a video card in the system other than my onboard.

    So, RMA it is.
    Not looking forward to it.

  4. #4
    Ex-employee Array
    Join Date
    Jun 2020
    Reputation
    108
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    2,154

    Quote Originally Posted by GingerGallifrey View Post
    I thank you for your suggestion. I wasn't able to try it though.
    Now, it's not even registering in the PCIE slot
    I think that's it. It's flaky. Something must have gone wrong on it and either shorted or failed. No physical damage that I can see, never dropped or mishandled. And the fans/LEDs are working just fine.

    I did a full clean. Pulled the card, blew the whole system out with compressed air, reseated the card into a different slot, fresh install of OS...
    And now it can't detect a video card in the system other than my onboard.

    So, RMA it is.
    Not looking forward to it.
    Sucks to hear, let us know if the issue is resolved when you receive the replacement. You can PM me with the S/N and RMA info if you run into any issues with the RMA and I'll help you follow up on it.

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