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  1. #1
    ROG Member Array nCubed PC Specs
    nCubed PC Specs
    MotherboardAsus ROG Maximus VIII Hero
    ProcessorIntel Core i7-6700K 8M Skylake Quad-Core OC to 4.6 GHz
    Memory (part number)16GB G.SKILL Ripjaws V Series DDR4 SDRAM 3200 (PC4 25600)
    Graphics Card #1ASUS GeForce GTX 980 Ti STRIX 6GD5
    MonitorASUS VG278HE 27" Full HD 1920x1080 144Hz 2ms
    Storage #1Samsung 850 EVO 250GB SSD
    Storage #2Corsair Neutron XT CSSD-N480GBXTB 2.5" 480GB
    CPU CoolerFractal Kelvin S24
    CaseFractal Define XL R2
    Power SupplySeaSonic Snow Silent-1050 1050W 80 Plus Platinum
    Keyboard Razer BlackWidow Chroma Silent
    Mouse Razer Mamba TE
    Headset/Speakers Sennheiser HD 598
    OS Windows 10 Pro x64

    Join Date
    Sep 2015
    Reputation
    10
    Posts
    16

    Maximus VIII Recognizes Platter Drive; Consistently Fails with SSD (SMART HDD/SDD Fai

    System
    • Mother Board: Asus Maximus VIII Hero (Bios 1701)
    • SSD: Corsair Neutron XT SSD
    • Win 7 x64 / Win 10 x64


    Issue
    After months of running without issue, my Corsair Neutron XT SSD stopped being recognized by my Asus Maximus VIII Hero motherboard. The specific error I receive during boot up is:

    SMART detected HDD/SDD failure 1 : Corsair Neutron XT SSD
    I RMA'd the SDD with Corsair and upon receiving the new SSD, I was able to successfully install Windows 10 x64. Immediately after the first re-boot, I received the same error (see above). FWIW: I reset my Bios and then did a CMOS reset before installing the O.S. on the new SSD.

    Initially, I thought the error was due to the SSD failing. Now I'm not convinced. If I go into the Bios and override the boot drive, I can successfully boot into the O.S. By override, I am seeing 3 boot options:

    Boot Option #1: UEFI: HL-DT-ST BD-RE WH14NS40 (3894MB)
    Boot Option #2: P1: Corsair Neutron XT SSD (228936MB)
    Boot Option #3: P6: HL-DT-ST BD-RE WH14NS40 (3894MB)
    For reference
    • Boot Option #1 was not present prior to installing the new O.S.
    • P1 is the SSD drive
    • P6 is the BluRay drive


    If I use Boot Option #2, I can successfully boot into my O.S. I've been unable to disable Boot Option #1 which always gives the error above.

    Question: Is there some Bios setting I need to configure for UEFI enabled Bios and SSD's to successfully boot? (I'm not entirely sure, but I believe this may have started when I upgraded my Bios from 1504 to 1601)

    Here are a series of images showing the original error and the Bios Boot options.

    ###Boot Error
    Click image for larger version. 

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    ###Boot Options
    Click image for larger version. 

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ID:	57279

    ###Boot Options close up
    Click image for larger version. 

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ID:	57280

    ###Boot Compatability Support
    Click image for larger version. 

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ID:	57281

    ###Boot Secure Boot Options
    Click image for larger version. 

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ID:	57282

  2. #2
    ROG Member Array nCubed PC Specs
    nCubed PC Specs
    MotherboardAsus ROG Maximus VIII Hero
    ProcessorIntel Core i7-6700K 8M Skylake Quad-Core OC to 4.6 GHz
    Memory (part number)16GB G.SKILL Ripjaws V Series DDR4 SDRAM 3200 (PC4 25600)
    Graphics Card #1ASUS GeForce GTX 980 Ti STRIX 6GD5
    MonitorASUS VG278HE 27" Full HD 1920x1080 144Hz 2ms
    Storage #1Samsung 850 EVO 250GB SSD
    Storage #2Corsair Neutron XT CSSD-N480GBXTB 2.5" 480GB
    CPU CoolerFractal Kelvin S24
    CaseFractal Define XL R2
    Power SupplySeaSonic Snow Silent-1050 1050W 80 Plus Platinum
    Keyboard Razer BlackWidow Chroma Silent
    Mouse Razer Mamba TE
    Headset/Speakers Sennheiser HD 598
    OS Windows 10 Pro x64

    Join Date
    Sep 2015
    Reputation
    10
    Posts
    16

    I chatted with Asus support and they insisted the SSD was defective (both SSD's). After further chatting, they suggested I disable SMART check in the BIOS... after disabling SMART check, no issues with starting/rebooting. I'll try another new SSD later, but for now, this does seem to solve the issue.

  3. #3
    ROG Guru: Grand Master Array
    Join Date
    Oct 2012
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    Definately test your system with another SSD or test your current SSDs on another system.

  4. #4
    ROG Guru: Yellow Belt Array G75rog PC Specs
    G75rog PC Specs
    MotherboardR VI Apex
    ProcessorI9-7900X
    Memory (part number)64GB Gskill Trident Z
    Graphics Card #1AMD Radeon VII EKWB water block
    Graphics Card #2Waste of PCI lanes in NVME environment
    Sound CardStock
    MonitorLG 34" Ultra Wide3440x1440
    Storage #14ea 960 Pro 2TB, 2ea 970 Evo 2TB
    Storage #21ea 960 Pro 1 TB, 1ea 970 Pro 1TB
    CPU CoolerEKWB CPU, Swiftech Res/pump, 400mm Rad
    CaseThermaltake View 91
    Power SupplyNZXT Hale 90 1200W
    Keyboard Logitech G910
    Mouse Razer Ouroboros
    OS W10 64 1809, 1903, Ubuntu Linux
    Network RouterNetgear R9000 + 4ea R9000 AP's, 10 Gb Switch
    Accessory #1 Hyper M.2 X16 V2
    Accessory #2 10GB network via Intel 550 Nic
    Accessory #3 2 10GB Asustor NAS 7000 series

    Join Date
    Jan 2013
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    I use Crucial, Intel, Samsung, and OCZ ssd's in my 5 machines without any problems. Corsair is not on my personal list of quality components.

  5. #5
    ROG Member Array nCubed PC Specs
    nCubed PC Specs
    MotherboardAsus ROG Maximus VIII Hero
    ProcessorIntel Core i7-6700K 8M Skylake Quad-Core OC to 4.6 GHz
    Memory (part number)16GB G.SKILL Ripjaws V Series DDR4 SDRAM 3200 (PC4 25600)
    Graphics Card #1ASUS GeForce GTX 980 Ti STRIX 6GD5
    MonitorASUS VG278HE 27" Full HD 1920x1080 144Hz 2ms
    Storage #1Samsung 850 EVO 250GB SSD
    Storage #2Corsair Neutron XT CSSD-N480GBXTB 2.5" 480GB
    CPU CoolerFractal Kelvin S24
    CaseFractal Define XL R2
    Power SupplySeaSonic Snow Silent-1050 1050W 80 Plus Platinum
    Keyboard Razer BlackWidow Chroma Silent
    Mouse Razer Mamba TE
    Headset/Speakers Sennheiser HD 598
    OS Windows 10 Pro x64

    Join Date
    Sep 2015
    Reputation
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    As a follow-up. I purchased a new Samsung EVO and installed without any further issues. Using Atto Disk Benchmark v3.05, the Read/Write speeds of the Samsung EVO are just slightly slower than the Corsair Neutron XT, though in reality, imperceptible.

    Also, I tried the Corsair SSD in an HP Laptop (HP Beats Special Edition 15-p071nr) and the Bios immediately reported the same error.

    What's odd, is neither the Corsair nor Samsung SSD tools report any issues with the Corsair SSD; only the Bios appears to have issues.

  6. #6
    ROG Enthusiast Array FuturisticMC PC Specs
    FuturisticMC PC Specs
    MotherboardAsus Maximus Viii Extreme
    ProcessorIntel i7 6700K
    Memory (part number)Dominator Platinum 32GB (4x8) DDR4 3000MHz (CMD16GX4M2B3000C15)
    Graphics Card #1Un decided
    Graphics Card #2un decided
    MonitorDell S2340M 23''
    Storage #1Seagate 4TB SSHD
    Storage #2Corsair Neutron XT 240GB SSD
    CPU CoolerCooler Master Hyper 212 EVO
    CaseCorsair Obsidian series 900D Super Tower
    Power SupplyCorsair AX1500i
    Keyboard Logitech G710+ Mechanical Gaming Keyboard
    Mouse Evga Torq gaming mouse
    Headset Astro A50
    Mouse Pad Anker Gaming Mouse Pad (12.6 x 10.6 x 0.1in)
    OS Windows 10 64bit
    Accessory #1 Logitech G27 Racing Wheel

    Join Date
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    i have that exact same drive and im getting the same problem, im about to disable smart to see if that helps
    Purchase Game Servers Here!!

  7. #7
    ROG Guru: Orange Belt Array ondersma80 PC Specs
    ondersma80 PC Specs
    MotherboardMaximus VIII Hero Alpha
    Processori7-6700K
    Memory (part number)F4-3000C15D-16GTZ
    Graphics Card #1EVGA GTX 1070 SC
    Sound CardXonar DSX
    MonitorPG278Q
    Storage #1Samsung 960 Pro
    Storage #2Assorted SSD & HDD
    CPU CoolerNH-D14
    Power SupplySilencer MK III 850W
    Keyboard G105
    Mouse G700S
    Headset/Speakers Bose Companion 5
    OS Windows 10 - I moved on from the technology of the previous decade.

    Join Date
    Oct 2015
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    The easiest explanation is the drives both have faults in the SMART data. That would seem to be ruled out by the OP trying a replacement drive. My bet: the drives have vendor-specific ID's (these often aren't seen in some programs) and the UEFI of these boards is checking those IDs for info. Those vendor specific might correspond with traditional HDD IDs and be misinterpreted as faults. You could always post the smart from a program like AIDA64 or CrystalDiskInfo.

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