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  1. #1
    New ROGer Array
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    Asus strix gtx 1070 8GB burned

    Hello,

    I have 2x gtx 1070 connected over PCI 1x risers. I have placed 1 PCI riser wrong position and gpu is no longer working, fans are spinning but there is no output.
    I guess that gpu burned ? Warranty wont help ? How much fix will cost ?

  2. #2
    ROG Guru: Gold Belt Array Menthol PC Specs
    Menthol PC Specs
    MotherboardM 10 Apex / XI gene
    Processor8700K / 9900K
    Memory (part number)2x8 Gskill Trident Z 4266/2x2x8 Gskill Trident Z 4500
    Graphics Card #1RTX 2080ti / GTX 1060
    Sound CardSoundBlaster Ae5 / Onboard
    MonitorBENQ 32" 4K
    Storage #1Intel 900p 480GB/Samsung 960 Pro 1TB
    Storage #2Intel 750 1.2TB/Plextor 1 TB 2X 950 Pro
    CPU CoolerCorsair H150i AIO / H1110i
    CaseCorsair 740 ? Lian Li Air
    Power SupplyCorsair AX 1200i / AX 1200i
    Keyboard Corsair
    Mouse ASUS Strix
    Headset HyperX Cloud Alpha
    Mouse Pad ASUS
    Headset/Speakers Logitech Z906
    OS 10 X64 Pro
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    Menthol's Avatar
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    How long have you had the card? did you purchase it new? can you return to place of purchase? If it is still under warranty you can start RMA, only cost should be return shipping costs

  3. #3
    ASUS HQ Service Rep Array
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    hi JustasP
    Can You PM the S/N , to help check the period of warranty

  4. #4
    New ROGer Array
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    Quote Originally Posted by FuryA@ASUS View Post
    hi JustasP
    Can You PM the S/N , to help check the period of warranty
    Its brand new, i have it about 2 weeks, and used it about for 1 day

  5. #5
    ROG Guru: Gold Belt Array Menthol PC Specs
    Menthol PC Specs
    MotherboardM 10 Apex / XI gene
    Processor8700K / 9900K
    Memory (part number)2x8 Gskill Trident Z 4266/2x2x8 Gskill Trident Z 4500
    Graphics Card #1RTX 2080ti / GTX 1060
    Sound CardSoundBlaster Ae5 / Onboard
    MonitorBENQ 32" 4K
    Storage #1Intel 900p 480GB/Samsung 960 Pro 1TB
    Storage #2Intel 750 1.2TB/Plextor 1 TB 2X 950 Pro
    CPU CoolerCorsair H150i AIO / H1110i
    CaseCorsair 740 ? Lian Li Air
    Power SupplyCorsair AX 1200i / AX 1200i
    Keyboard Corsair
    Mouse ASUS Strix
    Headset HyperX Cloud Alpha
    Mouse Pad ASUS
    Headset/Speakers Logitech Z906
    OS 10 X64 Pro
    Network RouterVerizon Fios
    Accessory #1 Intel Wifi BT pcie card
    Accessory #2 Red Bull
    Accessory #3 English Breakfast Tea
    Menthol's Avatar
    Join Date
    Jan 2012
    Reputation
    241
    Posts
    4,547

    If possible you should return to retailer for either exchange or refund, they typically have a 30 or 60 day return policy, this may depend on where you live

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