Terrible sound issue's and Bios 9920 (not related isseu's)

[PeZzy]

I have looked into the manual to find out how to disable the onboard sound, the only thing i can find is the HD Audio controller (which i have turned off) and so far i have not installed any onboard audio drivers, only the Creative Z and Nvidia audio drivers, i will reinstalle the NVidia drivers without the audio driver, though i use it pretty often (when i use other monitor i let sound be passthrough HDMI). But for sake of testing and troubleshooting i will remove it.

If you booted into windows with the onboard sound enabled, Windows may have automatically installed the drivers. You'd want to remove the install - look into Apps and Features. The Nvidia sound drivers should not make a difference.

Check dxdiag to see what it says.

[andyliu]

I have looked into the manual to find out how to disable the onboard sound, the only thing i can find is the HD Audio controller (which i have turned off) and so far i have not installed any onboard audio drivers, only the Creative Z and Nvidia audio drivers, i will reinstalle the NVidia drivers without the audio driver, though i use it pretty often (when i use other monitor i let sound be passthrough HDMI). But for sake of testing and troubleshooting i will remove it.

it's just hard to determine what can cause the issue,
The popping sound for my system was caused by storport.sys, which pointing to the sata ahci driver,
or my system, i use onboard audio (i think that's the major difference there), wifi card, and 1 of 2 monitors with hdmi audio capability
I disable the ethernet card, also did not install audio driver from nvidia.
I also set my graphic card to prefer max performance, which can be found under Nvidia control panel, 3D settings, Manage 3D settings, and Power Management mode.
Maybe can also try to set the power plan to High performance as well.

not sure if you have tried it,
https://support.microsoft.com/en-us/...sound-problems

here is also a video that i found regarding to the nvidia driver, it's dated but was interesting how it stop causing issue when play full screen windowed, maybe you wanna give it a try
https://www.youtube.com/watch?v=aTadHMK3ELs

[unknownmiscreant]

One drive is completly removed form my pc.
What you mean with cheap set drivers ? you mean the drivers for my sound card or any other specific driver ?

Try reinstalling the chipset driver for the motherboard off of the Asus website.

Just google "crosshair vi hero drivers," choose your os, and look for the 'AMD Chipset driver" in the list. (its around a 1.3GB download)

[jbasemoine]

Try reinstalling the chipset driver for the motherboard off of the Asus website.

Just google "crosshair vi hero drivers," choose your os, and look for the 'AMD Chipset driver" in the list. (its around a 1.3GB download)

Did not sloved the isseus since i have this system i have already preformed 4 clean windows installs and thus installed al drivers etc...
The problem occured soon after i got this system!

[unknownmiscreant]

Did not sloved the isseus since i have this system i have already preformed 4 clean windows installs and thus installed al drivers etc...
The problem occured soon after i got this system!

Sorry, there's nothing else I can really do to help you. Anything else I suggest is probably going to be all the basic stuff you've already tried.

Come to think of it, have you tried using a different graphics card?

[jbasemoine]

Sorry, there's nothing else I can really do to help you. Anything else I suggest is probably going to be all the basic stuff you've already tried.

Come to think of it, have you tried using a different graphics card?

No since i don't have on lying around!
But my 1070 was used on older system (wich used this sound card aswell) never had any problems with it!

[jbasemoine]

since I only use onboard audio and my usb headset, I wont be able to tell what causing the issue. (and my issue was caused by a different process, storport.sys)
1 quick question though, you didn't run anything intensive, like game when you use the monitor right?
want make sure it's not trigger by something else.
I am also new to that software, so I monitor the latency the dumb way as well.
Whenever it catch the spike for any latency, I stop the monitor and restart it again.
make sure it's always causing by the same process.
maybe there is a more convenient way, but I just restart the monitor few times to locate the cause of the spike

but if it's caused by the same process over and over,
I will suggest that you try to disable the card and uninstall the software from creative soundblast first, and see if problem still persist

google creative soundblaster Z and windows 10 creative update, it yield quite a lot of result of issues
that's the text I used to google "Creative sound blaster Z DTS windows 10 creator updates" without quote
This is one of the results where ppl talking about some fix, I dont know if it will address your issue.
https://www.google.com/url?sa=t&rct=...kvad7hTllejLuw

Ok i'm going to curse myself properly after typing this massage :P
But it seems the link you provided helped me out! and the issue (as off now) seems to be fix!
In the link you provided i found a different link :P which lead me 2 files someone has uploaded (sbx_fix "a reg fix" and file name Patch_110200_xx_h10, dunno what this file does/specificly adds, but it ads a line to registration Entries (dunno which or what line/code or whatever)).
I "installed" the first one (sbx_fix) but soon after.... static popping noise occurred :S.... So i "installed" the other one.
After i "installed" the other i went to device manager and see if windows had installed the onboard card by itself (it did not) since i was in device manager anyway i right click all devices under Audio Inputs and outputs selected update drivers and let is search the web!
After i did that under Audio inputs and outputs i did the same for every device under "Sound,video and game controllers" and the Sound Blaster Audio Controller did have a update (i thought i already had done this a week ago :S).
I rebooted the pc and putt on my Youtube Jazz playlist, now as i type this message i have been listening for 1 hour straight! NO sound drop outs and no Popping sound!!!!!!!!

No i can't tell 100% for sure what (so far) fixed my sound isseus!
Though i can remember that after my previous clean windows install i update the Sound blaster Audion Controller the same way without any result (the again i might be mistaken!).
So it look likes the Patch_110200xx_H10 file did the trick!!!

See files here:
http://www.overclock.net/t/1337761/o...#post_25803173

P.s. if there is someone around that can tell me if this file is harm full or anything i kinda blindly install it and have no freaking clue what it does and if it is harmful (or spyware or what ever)... Thanks in advance :P

P.P.s i am thinking of preforming yet a other clean windows install (since i have been messing around with alot of files etc.. to fix some isseus, after i have preformed a new fresh install of windows i will re preform the sound fix in a more "controlling way" , i wil first update the audio controller and if that does not work try out the patch te be sure which did the trick!

p.p.p.s i will keep everyone noted if the issues does reoccur again, also i will keep everyone posted what did fix the issue (the update or the file) but i will not preform the reinstall after at least one week due to work :S

[Syaoran]

I have installed my Sound Blaster Z to see if I could recreate your issues. I don't use passthrough and I don't use HDMI for my display or audio output. I am using Optical out on the SBZ to a Klipsch Pro Media 5.1D system. I have no popping, crackling, or anything like that. I am using the latest Creative official driver, I always have low power states disabled through the BIOS and Windows, and I am running DTS. Gosh! I am actually appreciating Creative sound for the first time in a long time. :P Two weeks of the Asus disappointing audio with no DTS just goes to show that even decent hardware can sound like garbage when you cheap out on the Dolby support and your drivers suck, which says something because Creative is know for some of the worst garbage for drivers in the industry.

As others have pointed out, it's an issue related to your graphics card. If I had to guess, there is some cross-talk happening as the audio passes through the GPU before being pushed out over HDMI or that the audio is being poorly compressed before being pushed out over HDMI with the display signal. Have you tried swapping out the cable you use to connect your sound card to your GPU?

Edit: You were posting when I was. I'm glad you have your issue resolved!*

[andyliu]

Oh should have asked about your graphic card too
sorry didn't help out systematically, and have things for you to try here n there ;p
if you update your profile to include those hardware spec, ppl can look at it and help out easier (maybe ;p).

but ya there is also issue related to pascal card
https://forums.geforce.com/default/t...stuttering/89/
http://www.overclock.net/t/1605618/o...k-for-everyone

many of them experiencing the issue after upgrading their system or graphic card
it's just too many factor that can lead to the issue ;p

[PeZzy]

Try reinstalling the chipset driver for the motherboard off of the Asus website.

Just google "crosshair vi hero drivers," choose your os, and look for the 'AMD Chipset driver" in the list. (its around a 1.3GB download)

It's even better to get them from AMD's website, since the download is only 192MB.

Don't install that Sonic Studio and Sonic Studio crap and other stuff from Asus's website.