Hey guys, so long story short, my Strix 390 8gb gpu went down about a month ago. After sending it in for RMA and ASUS notifying me it was being repaired on 6/28, it's now been 18 business days (not counting the 4th) and I still have yet to get a replacement. I have no ETA, despite 4x emailing and chatting support, due to a undisclosed part being back-ordered. I feel a bit jerked around here, and was wondering if anyone here could work their magic and get me a contact to help resolve this issue. I'm not sure why mine is taking so long, but after talking to a few other people over on reddit speaking of their RMA experiences with ASUS, a few of them stating they got a new card or the next generation like performance card in as little as 5 days. Why am I left waiting for a repair?

This GPU is out of my video editing rig that I also use for a gaming system. As much as I miss the games, I'm losing actual money because my professional side of things are also halted. I really don't have the funds right now to go and buy another GPU, but I shouldn't have to anyway!
I feel at this point, if there's no same model GPU's available as a replacement a simple 390x or 480 replacement is justified, or even just a 390.

I'm not new to RMA's, I know how they usually go, this is one of the not so good ones.
Anyway, thanks!