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  1. #21
    ROG Guru: White Belt Array SIMONHANDLEY1 PC Specs
    SIMONHANDLEY1 PC Specs
    Laptop (Model)Don't be silly
    MotherboardAsus - CROSSHAIR VI HERO ATX AM4 Motherboard
    ProcessorAMD - Ryzen 7 1700 3.0GHz 8-Core Processor (OC to 3.85ghz)
    Memory (part number)Corsair - Dominator Platinum Torque Edition 32GB (2 x 16GB) DDR4-3200 Memory
    Graphics Card #1Zotac - GeForce GTX 1080TI 11 GB AMP! Extreme
    Graphics Card #2Zotac - GeForce GTX 1080TI 11 GB AMP! Extreme
    Graphics Card #3Can't afford it!
    Graphics Card #4What did I just say!
    Sound CardEh!
    MonitorIiyama - B2482HD-B1 24.0" 1920x1080 60Hz Monitor
    Storage #1Samsung - 750 Evo 500GB 2.5" Solid State Drive
    Storage #2Samsung - 850 EVO-Series 250GB 2.5" Solid State Drive
    CPU CoolerNZXT - Kraken X52 Liquid CPU Cooler
    CaseGame Max - FALCON BLACK RGB ATX Mid Tower Case
    Power SupplyCorsair HX 1000 80+ Platinum 1000w ATX Power Supply
    Keyboard Asus Cerberus LED Backlit USB Gaming Keyboard
    Mouse Asus Cerberus gaming mouse
    Headset Sennheiser - HD205-II Headphones
    Mouse Pad Asus Cerberus gaming surface mouse pad
    Headset/Speakers Speakers, my wife would kill me!
    OS Windows 10 pro
    Accessory #1 BraZen Shadow PC Gaming Chair - Black/White
    SIMONHANDLEY1's Avatar
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    I have stuck with the previous version. Hence why that works!

  2. #22
    New ROGer Array Troy123 PC Specs
    Troy123 PC Specs
    MotherboardAsus ROG Maximus IX Hero
    Processori7-7700
    Memory (part number)Trident Z RGB 16GB 3200
    Graphics Card #1Asus GeForce GTX 1070 ROG Strix 8G
    MonitorSamsung
    CPU CoolerCorsair H110i
    CaseThermaltake Core P5 ATX
    Power SupplyEnermax 1000W
    OS Windows 10

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    Aug 2017
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    Quote Originally Posted by Bahz View Post
    You guys can try using the AURA cleaner tool and then restart computer first before reinstalling AURA.

    Please download the tool at the link below:
    https://drive.google.com/open?id=0B8...UJGTTZrcExfSkE
    Ok I've tried uninstalling with windows and the uninstall program it comes with. I also used CCleaner after I ran the Aura Cleaner and the MB still does not show up in Aura. Not sure what else to try.

    Thanks
    Troy

  3. #23
    Ex-employee Array
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    Quote Originally Posted by Troy123 View Post
    Ok I've tried uninstalling with windows and the uninstall program it comes with. I also used CCleaner after I ran the Aura Cleaner and the MB still does not show up in Aura. Not sure what else to try.

    Thanks
    Troy
    What BIOS version are you on? You need to make sure you have the latest BIOS.

  4. #24
    New ROGer Array Troy123 PC Specs
    Troy123 PC Specs
    MotherboardAsus ROG Maximus IX Hero
    Processori7-7700
    Memory (part number)Trident Z RGB 16GB 3200
    Graphics Card #1Asus GeForce GTX 1070 ROG Strix 8G
    MonitorSamsung
    CPU CoolerCorsair H110i
    CaseThermaltake Core P5 ATX
    Power SupplyEnermax 1000W
    OS Windows 10

    Join Date
    Aug 2017
    Reputation
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    Quote Originally Posted by Bahz View Post
    What BIOS version are you on? You need to make sure you have the latest BIOS.
    The BIOS was updated the day I bought the MB. Version: 0906 x64 Build Date: 03/22/2017.

  5. #25
    ROG Enthusiast Array PakRatJR's Avatar
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    Just a update to my previous post.

    On Crosshair hero 6 1403 bios with just the board and rgb strip. The new version gave me windows startup and bios bootloop issues. Also did not show the new options.

    Previous version reinstalled. Now have the new options. No issues with rebooting and all options including the new ones seem to be working.

    I do have a minor issue with the music setting when using Creatives music player. When I hit the stop button I get kind of a buzzing for a second or so like the song or player froze, but didn't actually freeze. No issues at all tho with windows media player.

  6. #26
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    Quote Originally Posted by PakRatJR View Post
    Just a update to my previous post.

    On Crosshair hero 6 1403 bios with just the board and rgb strip. The new version gave me windows startup and bios bootloop issues. Also did not show the new options.

    Previous version reinstalled. Now have the new options. No issues with rebooting and all options including the new ones seem to be working.

    I do have a minor issue with the music setting when using Creatives music player. When I hit the stop button I get kind of a buzzing for a second or so like the song or player froze, but didn't actually freeze. No issues at all tho with windows media player.
    That's strange, so you reverted back to previous version but the features stayed and you don't have the other issues. Sounds like registry bugged up, might be good idea to uninstall then clean registry before reinstalling to latest version.

  7. #27
    ROG Junior Member Array
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    Crosshair VI Hero

    So I updated Aura as well as my BIOS and now my motherboard LEDs won't run, nor will the RGB headers so no Wraith Spire lighting either. I also still can't see my Vengeance RGB RAM on Aura either. I'm really stumped here. I contacted Tech support and they recommended sending it to them for diagnostic or something along those lines, but I can't afford to be out of a PC.

  8. #28
    ROG Guru: Orange Belt Array Gofran PC Specs
    Gofran PC Specs
    MotherboardROG MAXIMUS XI FORMULA
    Processori9-9900K
    Memory (part number)F4-3200C14D-32gb
    Graphics Card #1Asus ROG STRIX GTX 1080 Ti
    MonitorDell 2417dg
    Storage #1970 evo 500gb
    Storage #2951 nvme 500gb
    CPU CoolerROG RYUO 240
    Power SupplyAsus RoG Thor 850W
    Keyboard Asus claymore
    Mouse Asus Spatha
    Mouse Pad Asus rog sheath
    OS Windows 10
    Accessory #1 Phanteks Evolv x

    Join Date
    Mar 2016
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    Lightbulb

    Quote Originally Posted by Gofran View Post
    i already found it thanks
    it seems to work now other edit no it does not after like 20 or 30 minutes it does not work again

    offtopic question asus rgb horis keyboard is it also aura sync ?

    no it does not after like 20 or 30 minutes it does not work again

  9. #29
    Ex-employee Array
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    Quote Originally Posted by ThatGuysROG View Post
    So I updated Aura as well as my BIOS and now my motherboard LEDs won't run, nor will the RGB headers so no Wraith Spire lighting either. I also still can't see my Vengeance RGB RAM on Aura either. I'm really stumped here. I contacted Tech support and they recommended sending it to them for diagnostic or something along those lines, but I can't afford to be out of a PC.
    Turn off power to the system then take out the battery then wait a bit to completely drain the power on the board and see if the LEDs will turn back on.

  10. #30
    ROG Guru: Orange Belt Array Gofran PC Specs
    Gofran PC Specs
    MotherboardROG MAXIMUS XI FORMULA
    Processori9-9900K
    Memory (part number)F4-3200C14D-32gb
    Graphics Card #1Asus ROG STRIX GTX 1080 Ti
    MonitorDell 2417dg
    Storage #1970 evo 500gb
    Storage #2951 nvme 500gb
    CPU CoolerROG RYUO 240
    Power SupplyAsus RoG Thor 850W
    Keyboard Asus claymore
    Mouse Asus Spatha
    Mouse Pad Asus rog sheath
    OS Windows 10
    Accessory #1 Phanteks Evolv x

    Join Date
    Mar 2016
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    hi is anyone else having the same problem can one of you guys try music method and then play a music the let it rest with no audio for a bout 20 minutes a 30 then play again

    thanks in advance

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