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RMA question for the vets

mc858
Level 8

‎08-05-2017 01:00 PM - last edited on ‎03-06-2024 08:25 PM by Community Admin

hello guys, I made another thread about the problems I was having with my laptop https://rog.asus.com/forum/showthread.php?95157-PLEASE-HELP-before-i-lose-my-mind

so I filed for an RNA - and this is the only electronic product ive ever had that's crapped out on me like this. ive never shipped anything back for warranty purposes. so my question is - what is the easiest method to backup all my files if I don't have an external hard drive

should I just reset my computer before I send it in

sorry , I cant use any characters that require the shift key because my keyboard is broken. so this is probably hard to read
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kkn
Level 14

‎08-05-2017 03:13 PM

i dont know how mutch "data" you want to back up but if it is small amount you can do it on a flash stick if it would fit on there.
other then that maby a stationary pc if you have that or else you have to do it on a external drive.
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TimeLion724
Level 8

‎04-12-2019 06:43 AM

Yeah, you should first back up all your data, this included all your files and pictures, etc. Then prepare the Laptop for RMA which might require you do a fresh install of windows.
" The speed of the fallen one does not change..."

GUIDE TO FIXING BSOD ERRORS
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SBnemesys
Level 7
In response to TimeLion724

‎04-13-2019 11:27 PM

They make SD cards and USB drives that have a fair amount of storage, however I would highly recommend getting an external HDD. They are fairly inexpensive, and very reliable. If anything, store what you can to the cloud.
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