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  1. #1
    New ROGer Array
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    Feb 2015
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    G771JM Powering on issue. Lights but nothing else. How to clear CMOS? PLEASE HELP

    G771JM

    Tonight I tried turning on laptop but met with power / battery lights, fans, but nothing on screen. *Tried external display. *Tried no battery. *Tried holding power to drain power with nothing on. *Tried re-seating RAM. *Nothing changed.

    So I'm resorting to taking it apart and manually resetting the CMOS / jumper.

    Anyone had this issue? *Anyone know how to physically take the machine apart once all the screws are removed from bottom side? *I don't want to force it apart but can't see anything obvious to get access to motherboard.

    Thanks in advance.

    Brian*
    *

  2. #2
    Super Moderator Array
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    Sorry for the trouble.

    According to your description, we might suggest you to bring back your NB to our service center to check NB's motherboard.

    The following is the contact information:
    http://www.asus.com/support/Service-...All-Countries/

    Also you can contact the local service center for help. The following is the contact information:
    http://www.asus.com/support/CallUs#

  3. #3
    ROG Guru: Brown Belt Array Darnassus PC Specs
    Darnassus PC Specs
    Laptop (Model)G752VS -=-=- G750JX
    MotherboardASUSTeK COMPUTER INC. G752VS (U3E1) -=-=- ASUSTeK COMPUTER INC. G750JX (SOCKET 0)
    Processori7 6700HQ @ 2.60GHz -=-=- i7-4700HQ CPU @ 2.40GHz - 3.40GHz
    Memory (part number)2x16gb (M471A2K43BB1-CRC) -=-=- 2x8gb (HMT41GS6AFR8A-PB)
    Graphics Card #1GTX 1070 (8GB) -=-=- GTX 770M (3GB)
    Sound CardRealtek High Definition Audio / NVIDIA High Definition Audio
    MonitorGSync IPS 75HZ -=-=- Chi Mei 60Hz (Overclocked to 85Hz)
    Storage #1Samsung SSD 960 EVO 250GB x2 -=-=- LITEONIT LCS-256M6S
    Storage #2HGST HTS721010A9E630 -=-=- ST1000LM024 HN-M101MBB
    CPU CoolerStock -=-=- Stock
    CaseStock -=-=- Stock
    Power SupplyStock -=-=- Stock
    Keyboard Stock -=-=- Stock
    Mouse Razer Naga Epic 1st Generation
    Headset SPH 2500
    Mouse Pad Razer Goliathus
    OS Winblows 10 Pro -=-=- Winblows 8.1 Pro
    Network RouterCG3000v2
    Darnassus's Avatar
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    Any beeps? Any errors?

    To clear CMOS, it's on the underside of the motherboard. (It is inverted / upside down). Unplug by the cable. Do not touch the battery itself.

    https://rog.asus.com/forum/attachmen...3&d=1501060876

    Bottom left.

    Do at your own risk. ;U
    Gosh Blue Lady.. ❤

    JOIN THE ASUS T-SHOOT DISCORD <-- Clicky!

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