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Thread: The dreaded Q-code 55
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08-06-2017 12:35 PM #1
AndehX PC Specs Laptop (Model) Dell Latitude E6230 Motherboard ASUS Crosshair VI Hero Processor AMD Ryzen 7 1700 Memory (part number) CMK16GX4M2B3000C15 Graphics Card #1 Gigabyte GeForce GTX 1080 Xtreme Premier Pack Edition 8192MB Monitor DELL S2716DG Storage #1 Intel 600P 256GB M.2 SSD Storage #2 Toshiba DT01ACA300 3TB HDD CPU Cooler Corsair H100 Case Corsair Air 540 Power Supply Enermax Revolution85+ 850W Keyboard Corsair K75 RGB MX Brown Mouse Finalmouse 2015 Summer edition Headset Audio Technica ATH-AD500X / Astro Mixamp 2016 Mouse Pad Mionix Sargas 400 OS Windows 10 64bit
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The dreaded Q-code 55
So, 5 months on, and this issue still plagues me. Is there any detailed information about what exactly this Q-code means?
I cannot cold boot my computer in the morning (after it's been off all night) without this damn q-code 55 repeating itself 20+ times. I have tried literally everything to fix it, but nothing even remotely makes a difference.
What exactly does this q-code mean? What is it referencing? What is different between turning my computer on in the morning vs restarting during the middle of the day? (besides the fact it's had time to physically warm up)
There must be a solution to this surely?
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08-06-2017 08:27 PM #2
Federicoz45 PC Specs Motherboard Crosshair VI Hero Processor Ryzen 5 1600x Memory (part number) TeamGroup Nighthawk RGB 3200 Mhz 16Gb Graphics Card #1 Msi Gtx 1070 Gaming X Monitor Philips Wide curved 34" 349X7 Storage #1 Samsung nvme 951 128gb Storage #2 Western Digital 3tb CPU Cooler Custom Water Loop EKWB Case Phanteks Enthoo Evolv ATX Tempered Glass Power Supply Thermaltake ToughPower 1350w Mouse Logitech Trackman Marble Wireless Headset Sharkoon X-Tatic 5.1 OS Win 10 X64
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Dram
Hi there, I'm having a kind of issue like you...kind of. Code 55 according to manual refers to 'Memory not installed'.
This motherboard, no matter which bios you got, seems to be really uncompromising with drams that are not on their whql list.
And yours, like mine are not on that list. Others threads regarding dram here are usually g.skill related and not about error codes, but speed higher than 3200 or so.
I have teamgroup nighthawk rgb 3200, and with both sticks installed there is no way to boot, still code 4F. it comes just after yours.
I believe that we bought the wrong dram package for the hero, sadly. Planning to buy g.skill and sell the team....
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08-06-2017 11:49 PM #3
nightstrike PC Specs Laptop (Model) Samsung NP-R580-JSB1US Motherboard Asus Maximus VIII Extreme Processor Intel i7-6700K Memory (part number) F4-3866C18Q-16GTZ Graphics Card #1 Asus STRIX-GTX1080-O8G-GAMING Graphics Card #2 Intel HD 530 Monitor Asus PG279Q Storage #1 Samsung 960 Pro MZ-V6P512 Storage #2 Western Digital WD6001FZWX CPU Cooler Phantek PH-TC12DX Case CM Storm Trooper Power Supply Seasonic SSR-850TD OS Windows 7 Ultimate x64 Network Router Asus RT-AC88U
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I get 55 all the time, too, using memory that's on the list.
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08-07-2017 12:55 AM #4
AndehX PC Specs Laptop (Model) Dell Latitude E6230 Motherboard ASUS Crosshair VI Hero Processor AMD Ryzen 7 1700 Memory (part number) CMK16GX4M2B3000C15 Graphics Card #1 Gigabyte GeForce GTX 1080 Xtreme Premier Pack Edition 8192MB Monitor DELL S2716DG Storage #1 Intel 600P 256GB M.2 SSD Storage #2 Toshiba DT01ACA300 3TB HDD CPU Cooler Corsair H100 Case Corsair Air 540 Power Supply Enermax Revolution85+ 850W Keyboard Corsair K75 RGB MX Brown Mouse Finalmouse 2015 Summer edition Headset Audio Technica ATH-AD500X / Astro Mixamp 2016 Mouse Pad Mionix Sargas 400 OS Windows 10 64bit
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im using G.Skill Trident Z 3600mhz running at 3333mhz
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08-07-2017 09:07 AM #5
The AMD platform still has issues cold BOOTing memory for some users, and it's usually more troublesome at higher memory speeds. Some of the latest UEFI builds try to get around this in two stages, but it doesn't help in all scenarios. Some users have managed to tune their system to get alleviate it, too. Contributing factors ProcODT, RZQ, and drive strengths. The automated training routines for the platform are still somewhat raw. I don't know if we'll ever get a 100% cure to this as it's system specific (memory, CPU, and board dependant).
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08-07-2017 10:24 AM #6
AndehX PC Specs Laptop (Model) Dell Latitude E6230 Motherboard ASUS Crosshair VI Hero Processor AMD Ryzen 7 1700 Memory (part number) CMK16GX4M2B3000C15 Graphics Card #1 Gigabyte GeForce GTX 1080 Xtreme Premier Pack Edition 8192MB Monitor DELL S2716DG Storage #1 Intel 600P 256GB M.2 SSD Storage #2 Toshiba DT01ACA300 3TB HDD CPU Cooler Corsair H100 Case Corsair Air 540 Power Supply Enermax Revolution85+ 850W Keyboard Corsair K75 RGB MX Brown Mouse Finalmouse 2015 Summer edition Headset Audio Technica ATH-AD500X / Astro Mixamp 2016 Mouse Pad Mionix Sargas 400 OS Windows 10 64bit
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Yeah I understand although even when my UEFI is at defaults, I still see this q-code 55 from time to time. Also, what do you mean by drive strengths?
Also what exactly is ProcODT? I noticed it's measured in ohms, which is resistance. Maybe if I adjusted that it might help?Last edited by AndehX; 08-07-2017 at 10:26 AM.
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08-07-2017 11:18 AM #7
There are temperature related POST issues for the IMC, too. The drive strength settings are in the AMD CBS menu. ProcODT sets termination values for the signal lines. Complex, but yes, if that is set to the correct value (as well as the other settings I outlined), it can help with POST. We've given you PrcoODT in the DRAM timing page as well as the RZQ values. What we've got access to isn't that intuitive for the layman, but it can help if you put some time into it.
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08-07-2017 08:59 PM #8
Federicoz45 PC Specs Motherboard Crosshair VI Hero Processor Ryzen 5 1600x Memory (part number) TeamGroup Nighthawk RGB 3200 Mhz 16Gb Graphics Card #1 Msi Gtx 1070 Gaming X Monitor Philips Wide curved 34" 349X7 Storage #1 Samsung nvme 951 128gb Storage #2 Western Digital 3tb CPU Cooler Custom Water Loop EKWB Case Phanteks Enthoo Evolv ATX Tempered Glass Power Supply Thermaltake ToughPower 1350w Mouse Logitech Trackman Marble Wireless Headset Sharkoon X-Tatic 5.1 OS Win 10 X64
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Beside the higher frequencies issues, and all this hi-pro settings that I do not know so much, I still get a q-code 4F without even reach the bios at standard spd values (2133). I can only boot with one memory stick, I can use both of them as single, but toghether installed (a2-b2), crap. 4F and 6 beeps. Please give me some advice.
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08-08-2017 06:12 AM #9
The advice is to tune the settings I mentioned and or use slacker memory sub-timings. Can't tune your system for you.
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11-25-2018 01:39 AM #10
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Error 36, 55, 4f...
Ill be really dissapointed if these sticks ive been running fine since october 7th just suddenly wont work anymore. Trident rgb 3200 cl14 have been running perfect for weeks, now i cant get it to post at all, with any of the sticks i have. Codes 36, 55, and occasionally 6 beeps with 4f. Ive cleared cmos, reverted to 804 bios, and still nothing. Im at a loss. Ive reseated the cpu several times, memory too. Tried each stick individually, and in each separate slot. Safe mode is no help either
id loosen the timings, but i cant even get to UEFI....