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  1. #1
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    Noisy audio after standby with Maximus IX Hero

    I experience an audio issue with the Maximus IX Hero.

    When Windows 10 boots, the audio works fine. However, if I put the computer to sleep for a while (~ 2-5 min) and wake it up again, the audio is littered with noisy “crackles” or “clicks”. In case someone tries to reproduce the issue, these “crackles” are easier to detect over softer sounds and speech.

    Broadly speaking, it seems as if the audio controller doesn’t re-initialize properly after the wake up process and goes out of tune (pun intended!).

    My audio setup is simple. Just a pair of headphones, plugged into the rear 3.5mm jack of the mobo. I use the latest BIOS and every driver is up to date.

    Has anyone else come across anything like this?

    Thanks.
    Last edited by WhiteNoise; 08-12-2017 at 05:11 PM.

  2. #2
    ROG Member Array Redfield93 PC Specs
    Redfield93 PC Specs
    MotherboardMaximus IX Hero
    ProcessorIntel i5-6400 @2.70GHz
    Memory (part number)16GB G.Skill Ripjaws V DDR4-2666MHz
    Graphics Card #1ASUS ROG Strix GTX1070 O8G
    Sound CardCreative Sound Blaster Z
    Monitor2x ASUS VC239H / 1X AOC G2460PG
    Storage #1Seagate BarraCuda ST1000DM010 1TB
    CPU CoolerStandard Intel Cooler
    CaseCougar Panzer Max
    Power SupplyThermaltake SMART 650W 80+ Bronze
    Keyboard ASUS ROG Claymore Core
    Mouse ASUS ROG GX860 Buzzard
    Headset ASUS STRIX Pro
    Mouse Pad ASUS ROG Sheath
    Headset/Speakers Speakers Logitech Z906 Surround 5.1 500W RMS
    OS Win10 Pro 64 bits

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    I've the same motherboard and I never had this problem before.
    Even before I buy a sound card.
    Maybe it will sound stupid, but did you tried to delete and reinstall the audio driver to see if that fixed the problem ?

  3. #3

  4. #4
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    Thank you for your suggestions.

    Quote Originally Posted by Redfield93 View Post
    I've the same motherboard and I never had this problem before.
    Even before I buy a sound card.
    Maybe it will sound stupid, but did you tried to delete and reinstall the audio driver to see if that fixed the problem ?
    I’ve tried different drivers (including the latest one: 6.0.0.8158 2017-06-07), but I never exactly deleted the old ones. I will give it a go and update you if somethings changes.

    Quote Originally Posted by Chino View Post
    Have you tested your system at stock defaults?
    Everything in the system (CPU, RAM, GPU) runs at stock.

    Regards...

  5. #5
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    HD Audio vs AC97

    After extensive troubleshooting, I discovered that if I go into the Realtek settings and choose “AC97 Front Panel” instead of “HD Audio Front Panel” the problem goes away. The caveat is, however, that I lose my front panel functionality since it’s an “HD Audio” one.

    Either choice is frustrating, but this makes me hopeful that a future driver/bios update will address the issue’ given the lack of distortion in the “AC97” case, there should be a way for it to disappear from the “HD Audio” one as well.

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