08-17-2017 12:25 PM
08-20-2017 06:16 PM
08-21-2017 07:30 AM
Bahz wrote:
Moved to the correct section.
I'm sorry to hear about this, sounds a bit strange that the card is missing a heatsink. However, if the card isn't overheating or not functioning correctly then it shouldn't be a problem.
If it's a problem for you I can help further escalate this issue internally and have them contact you further.
Can you please send me a PM with the following information:
Full name:
Contact #:
Email:
Product S/N:
Case ID#:
Previous RMA#:
Thanks.