Page 1 of 2 1 2 LastLast
Results 1 to 10 of 18
  1. #1
    ROG Member Array Ozaloni PC Specs
    Ozaloni PC Specs
    MotherboardRog maximus IX Hero
    ProcessorI7-7700K
    Memory (part number)F4-3200C16D-16GTZ
    Graphics Card #1MSI 970 GTX
    Storage #1OCX 120 GB SSD
    Storage #2Samsung 850 500GB SSD
    CPU CoolerCorsair H100i v2
    CasePhanteks Enthoo Pro
    Power SupplyCorsair CM750
    Keyboard Steelseries Apex
    Mouse Logitech g402
    OS Windows 10 Pro

    Join Date
    Aug 2017
    Reputation
    10
    Posts
    7

    Question New Maximus IX Hero won't boot, gives q-code 32 and resets constantly

    Hello to all you smart people ,

    I hope one of you can help me fix my new build that I simply can't seem to get to work.

    i7-7700K
    Maximus IX Hero
    Corsair H-100i v2 all in 1 liquid cooler
    G-Skill 2x8GB TridentX RGB - F4-3200C16D-16GTZ DDR4
    MSI 970 GTX (card was from old pc)
    Corsair CM750 PSU

    With no ram present the board posts q-code 53, which makes sense.

    Here are the steps I have tried:

    No USB devices plugged in
    no gpu plugged in
    Reseating CPU
    1 stick in each bay ( i know only the first bay closest the cpu is where 1 should go)
    2 sticks in the correct bays(2,4) and bays (1,3)
    different ram (I had originally ordered corsair 3200 lpx but i had the same problem).
    bios flashback to 1009 and 0906.
    clearing cmos

  2. #2
    ROG Guru: Brown Belt Array NemesisChild PC Specs
    NemesisChild PC Specs
    MotherboardASUS ROG STRIK Z490-E
    ProcessorIntel i9 10850K
    Memory (part number)G.Skill F4-3200C14D-32GTZR
    Graphics Card #1EVGA 3090 Ti FTW3 Ultra
    MonitorASUS TUF Gaming VG27AQL 1A
    Storage #1WD Black SN850 1TB NVMe M.2
    Storage #2WD Blue SN550 2TB NVMe M.2
    CPU CoolerCorsair H115i Pro XT
    CaseASUS ROG Strix Helios GX601
    Power SupplyEVGA SuperNova 1200 P2
    Keyboard ROG Strix Scope NX Deluxe
    Mouse Logitech G703 Wireless
    Headset Logitech G Pro
    Mouse Pad SteelSeries
    OS Windows 11 Home
    Network RouterASUS RIG STRIK GS-AX5400
    NemesisChild's Avatar
    Join Date
    Sep 2011
    Reputation
    92
    Posts
    1,790

    Welcome to the forum!

    Did you check the CPU socket closely for bent or broken pins?

    Make sure that the H100i is mounted properly. It needs to be square with the socket and do not over tighten.
    Intel i9 10850K@ 5.3GHz
    ASUS ROG Strix Z490-E
    Corsair H115i Pro XT
    G.Skill TridentZ@ 3600MHz CL14 2x16GB
    EVGA RTX 3090 Ti FWT3 Ultra
    OS: WD Black SN850 1TB NVMe M.2
    Storage: WD Blue SN550 2TB NVMe M.2
    EVGA SuperNova 1200 P2
    ASUS ROG Strix Helios GX601

  3. #3
    ROG Member Array Ozaloni PC Specs
    Ozaloni PC Specs
    MotherboardRog maximus IX Hero
    ProcessorI7-7700K
    Memory (part number)F4-3200C16D-16GTZ
    Graphics Card #1MSI 970 GTX
    Storage #1OCX 120 GB SSD
    Storage #2Samsung 850 500GB SSD
    CPU CoolerCorsair H100i v2
    CasePhanteks Enthoo Pro
    Power SupplyCorsair CM750
    Keyboard Steelseries Apex
    Mouse Logitech g402
    OS Windows 10 Pro

    Join Date
    Aug 2017
    Reputation
    10
    Posts
    7

    Thank you NemesisChild!

    There are no pins on the CPU. The cooler was fitted as best as I could and I had even tried loosening the screws to see if I had done them too tightly and with no success. I have since retried to remove the battery for 5 minutes, then 30 seconds of holding the power button down (no psu cable plugged in) and still no joy.

    I am expecting a new motherboard to arrive today, so hopefully that will be the fix I need.

    Thanks

  4. #4

  5. #5
    ROG Member Array Ozaloni PC Specs
    Ozaloni PC Specs
    MotherboardRog maximus IX Hero
    ProcessorI7-7700K
    Memory (part number)F4-3200C16D-16GTZ
    Graphics Card #1MSI 970 GTX
    Storage #1OCX 120 GB SSD
    Storage #2Samsung 850 500GB SSD
    CPU CoolerCorsair H100i v2
    CasePhanteks Enthoo Pro
    Power SupplyCorsair CM750
    Keyboard Steelseries Apex
    Mouse Logitech g402
    OS Windows 10 Pro

    Join Date
    Aug 2017
    Reputation
    10
    Posts
    7

    Will do - it has arrived and I will be rebuilding tonight.
    Thanks

  6. #6

  7. #7
    ROG Member Array Ozaloni PC Specs
    Ozaloni PC Specs
    MotherboardRog maximus IX Hero
    ProcessorI7-7700K
    Memory (part number)F4-3200C16D-16GTZ
    Graphics Card #1MSI 970 GTX
    Storage #1OCX 120 GB SSD
    Storage #2Samsung 850 500GB SSD
    CPU CoolerCorsair H100i v2
    CasePhanteks Enthoo Pro
    Power SupplyCorsair CM750
    Keyboard Steelseries Apex
    Mouse Logitech g402
    OS Windows 10 Pro

    Join Date
    Aug 2017
    Reputation
    10
    Posts
    7

    Hey Guys

    Thank you for the help and advice and the new board is fitted and working.
    Now the troubleshooting of another problem that I have to work on.

    However the problem was seemingly an incompatibility between the motherboard and the case, specifically the reset lead that you connect to the pin extender.
    I had started the system with the start button on the board, no GPU, no USB and no Case Pin connection for the on/off etc and it worked and showed the white light complaining about no GPU - excellent. I connect it up and try again ....32 loop returns NOOOOO.

    Take the whole thing off, works.. right..so I tried each one and as soon as I connect the reset cable - 32 loop returns.
    So now I have left it unconnected and that is working just fine.

    Now, driver issues and stability... onwards and upwards... why are new pc's sometimes such a pita to get working...

  8. #8
    ROG Guru: Black Belt Array Korth PC Specs
    Korth PC Specs
    MotherboardASUS X99 R5E (BIOS2101/1902)
    ProcessorHaswell-EP E5-1680-3 SR20H/R2 (4.4GHz)
    Memory (part number)Vengeance LPX 4x8GB SS DDR4-3000 (CMK32GX4M4C3000C15)
    Graphics Card #1NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB)
    Graphics Card #2NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB)
    Sound CardJDS Labs O2+ODAC (RevB), USB2 UAC1
    MonitorASUS PG278Q
    Storage #1Samsung 850 PRO 512GB SSDs, 4xSATA3 RAID0
    Storage #2Comay BladeDrive E28 3200GB SSD, 8xPCIe2
    CPU CoolerRaijintek NEMESIS/TISIS, AS5, 2xNH-A14
    CaseObsidian 750D (original), 6xNH-A14
    Power SupplyZalman/FSP ZM1250 Platinum
    Headset Pilot P51 PTT *modded*
    OS Arch, Gentoo, Win7x64, Win10x64
    Network RouterActiontec T3200M VDSL2 Gateway
    Accessory #1 TP-Link AC1900 Archer T9E, 1xPCIe
    Accessory #2 ASUS/Infineon SLB9635 TPM (TT1.2/FW3.19)
    Accessory #3 ASUS OC Panel I (FW0501)
    Korth's Avatar
    Join Date
    Mar 2015
    Reputation
    152
    Posts
    2,719

    Just curious, what kind of case?

    (I'm guessing a Corsair Carbide/Graphite/Obsidian)
    "All opinions are not equal. Some are a very great deal more robust, sophisticated and well supported in logic and argument than others." - Douglas Adams

    [/Korth]

  9. #9
    ROG Guru: White Belt Array Marcello.S PC Specs
    Marcello.S PC Specs
    MotherboardGigabyte Aorus Master Z390
    ProcessorIntel Core i9-9900K
    Memory (part number)Kingston HyperX Savage 3000 CL15 2x8 GB
    Graphics Card #1EVGA nVidia GTX 1080 Ti FTW3 Gaming
    MonitorASUS VG248QE w/ nVidia 3D Vision 2
    Storage #1SAMSUNG SSD 840 PRO 256 GB + 512 GB
    Storage #2Samsung nvme 970 Pro 512 GB
    CPU CoolerCORSAIR H115i PRO
    CaseCooler Master MasterCase MC500M
    Power SupplyCORSAIR RM-750x w/ Premium PSU Cable Kit
    Keyboard Corsair K95 RGB Platinum
    Mouse Logitech G502 Proteus Spectrum
    Headset Corsair HS70
    Mouse Pad ThunderX3 TMP30
    Headset/Speakers Bose Sound Link Mini
    OS WINDOWS 10 PRO
    Accessory #1 APC Back-UPS 900
    Marcello.S's Avatar
    Join Date
    Apr 2016
    Reputation
    10
    Posts
    119

    Could you please send us a photos of the mentioned reset cable? Do your troubles refer to the System panel connector (20-5 pin panel)?

  10. #10
    ROG Member Array Ozaloni PC Specs
    Ozaloni PC Specs
    MotherboardRog maximus IX Hero
    ProcessorI7-7700K
    Memory (part number)F4-3200C16D-16GTZ
    Graphics Card #1MSI 970 GTX
    Storage #1OCX 120 GB SSD
    Storage #2Samsung 850 500GB SSD
    CPU CoolerCorsair H100i v2
    CasePhanteks Enthoo Pro
    Power SupplyCorsair CM750
    Keyboard Steelseries Apex
    Mouse Logitech g402
    OS Windows 10 Pro

    Join Date
    Aug 2017
    Reputation
    10
    Posts
    7

    Heyas,

    This is the case:
    https://www.amazon.co.uk/Phanteks-En...words=phanteks

    its a 2 pin reset cable and the q-connector for the board is likely expecting a 3 pin one. I don't get why it caused the problems it did and maybe one of you guys know, as I am a little curious. I am at work at present so not able to provide any pictures of the offending cable.

Page 1 of 2 1 2 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •