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G752VM Making Weird Noise(from ODD?!?)

nday76
Level 9
Hi people

my brand new G752VM started making weird noise.

It sounded grindy/scratchy and could only hear during idle. (38C cpu 45C gpu)

Despite hearing the noise from CPU vent, fans don't spin during idle.

I pulled out the bottom panel and was hearing the sound from the GPU heatsink.

Obviously heatsink don't make noise and I thought chassis was distorting the location of the sound.

Through many more variable isolations and sanity check, I disabled ODD from the device manager and the noise have magically disappeared.

Owners of G752, have you experienced ODD making scratchy noise?
1,468 Views
2 REPLIES 2

Darnassus
Status Under Review
What is ODD? :f

Optical Disk Drive? ;x

Falcon2_ROG
Customer Service Agent
nday76 wrote:
Hi people

my brand new G752VM started making weird noise.

It sounded grindy/scratchy and could only hear during idle. (38C cpu 45C gpu)

Despite hearing the noise from CPU vent, fans don't spin during idle.

I pulled out the bottom panel and was hearing the sound from the GPU heatsink.

Obviously heatsink don't make noise and I thought chassis was distorting the location of the sound.

Through many more variable isolations and sanity check, I disabled ODD from the device manager and the noise have magically disappeared.

Owners of G752, have you experienced ODD making scratchy noise?


Hi,

According to your description, I would like to suggest you to bring back your laptop to our service center to check the CD-ROM installation.

The following is the contact information:
http://www.asus.com/support/Service-Center-All-Countries/

Also you can contact the local service center for help. The following is the contact information:
http://www.asus.com/support/CallUs#

Sorry for the inconvenience.