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  1. #1
    ROG Member Array
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    Mar 2015
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    G751JY 'D' key pad issue

    Hello,

    I'm having problem with my 'D' keypad on G751JY.

    There are times that it is not working.

    Sample Scenario while playing CS:GO

    I'm strafing to right so that's keypad 'D' and it will go right but there will be times where it will stop and go or wont strafe at all.

    What should I do about it?

    Its 2 years old and I just experience it 2 weeks ago.

  2. #2
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
    OS Win 8.1 Pro and Win 10 Pro
    Clintlgm's Avatar
    Join Date
    Jul 2012
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    99
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    4,097

    Sounds like the cap may be loose on the hinge or the hinge may be loose on the keyboard base, look on the notebook key replacement websites or You Tube for how these keys are assembled you won't need to replace unless you can't get it reassembled correctly, as in plastic tabs on key cap are broken or bent. Where the hinge connect to the keyboard base metal tabs are connected to the hinge if these metal tabs get broken then you'll need to replace the entire keyboard.
    Last edited by Clintlgm; 08-31-2017 at 08:55 PM.
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  3. #3
    ROG Member Array
    Join Date
    Mar 2015
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    Quote Originally Posted by Clintlgm View Post
    Sounds like the cap may be loose on the hinge or the hinge may be loose on the keyboard base, look on the notebook key replacement websites or You Tube for how these keys are assembled you won't need to replace unless you can't get it reassembled correctly, as in plastic tabs on key cap are broken or bent. Where the hinge connect to the keyboard base metal tabs are connected to the hinge if these metal tabs get broken then you'll need to replace the entire keyboard.
    Thanks! I'll look on it and give you feedback in a week

    Thanks again!*

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