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  1. #1
    ROG Guru: Yellow Belt Array
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    Asus Warning about BIOS 3504

    Got an email today from Asus. DON*T USE BIOS 3504! The bug is the shut off/on upon startup when enabling S4+S5 in Erp Ready in Bios 3504.
    This goes for ASUS MAXIMUS HERO VIII

    Thanks for your request.

    For now, please don't use the latest BIOS, we are trying to find a solution to solve this issue with the latest version.

    I am sorry for the inconvenience.

    Have a nice day.

    Kind Regards,
    Michael L
    Asus Customer Service
    Asus Technical Support Site: http://support.asus.com
    Last edited by emsir; 09-04-2017 at 09:07 PM.

  2. #2
    ROG Guru: White Belt Array HeroVIII PC Specs
    HeroVIII PC Specs
    MotherboardASUS Maximus VIII Hero - BIOS 3802
    Processori5 6600K, 3,9 GHZ
    Memory (part number)G.Skill Trident Z 3.200 MHz CL16 2x8GB (F4-3200C16D-16GTZ)
    Graphics Card #1Asus STRIX 1070 Ti Advanced
    Sound CardSabre SS9023P SupremeFX 2015
    MonitorSamsung SMART TV 55" 4K
    Storage #1Samsung SM 961 NVMe 256GB OS
    Storage #2Seagate Barracuda 4TB. ASUS HYPER M.2 X4 MINI CARD with Samsung SM 951 NVMe 256GB Game
    CPU CoolerNoctua NH-U12S
    CaseCorsair 450 D, NZXT Sleeved LED Kit White
    Power SupplyCorsair RM850x ( 2018 ), FURUTECH Evolution Power II, with FURUTECH F1 50 R NCF, F1 E 50 R NCF
    Keyboard Rapoo E2000P
    Mouse Rapoo Optical Mouse
    Headset Sennheiser HD 595, Sony MDR 1 AB
    Headset/Speakers Onkyo TX-NR5009, 7.1 B&W 603 s3 Series and ASW 750
    OS Windows 10 Pro 64Bits UEFI 1809
    Network RouterMitrastar
    Accessory #1 ASUS ROG FRONT BASE - FW 48
    Accessory #2 ASUS PCE-AC56, ASUS DRW-24F1MT
    Accessory #3 Microsoft Xbox One Controller + Wireless Adapter for Windows 10

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    Thank you emsir for the info.
    I returned to the 3401 two days after a forum partner uploaded a photo with an error on its motherboard that apparently blocked it and stopped working.
    While waiting for Asus to correct the Bios as soon as possible.

  3. #3
    ROG Guru: Black Belt Array Korth PC Specs
    Korth PC Specs
    MotherboardASUS X99 R5E (BIOS2101/1902)
    ProcessorHaswell-EP E5-1680-3 SR20H/R2 (4.4GHz)
    Memory (part number)Vengeance LPX 4x8GB SS DDR4-3000 (CMK32GX4M4C3000C15)
    Graphics Card #1NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB)
    Graphics Card #2NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB)
    Sound CardJDS Labs O2+ODAC (RevB), USB2 UAC1
    MonitorASUS PG278Q
    Storage #1Samsung 850 PRO 512GB SSDs, 4xSATA3 RAID0
    Storage #2Comay BladeDrive E28 3200GB SSD, 8xPCIe2
    CPU CoolerRaijintek NEMESIS/TISIS, AS5, 2xNH-A14
    CaseObsidian 750D (original), 6xNH-A14
    Power SupplyZalman/FSP ZM1250 Platinum
    Headset Pilot P51 PTT *modded*
    OS Arch, Gentoo, Win7x64, Win10x64
    Network RouterActiontec T3200M VDSL2 Gateway
    Accessory #1 TP-Link AC1900 Archer T9E, 1xPCIe
    Accessory #2 ASUS/Infineon SLB9635 TPM (TT1.2/FW3.19)
    Accessory #3 ASUS OC Panel I (FW0501)
    Korth's Avatar
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    If true, then

    why is BIOS 3504 still available at the M8H page and at the ASUS download site?
    why wouldn't ASUS withdraw it (ideally just remove the link and grey out the text so it's unavailable but still noted)?
    and why would ASUS wait for someone else to make this announcement on their own forum?

    (I direct these questions @ASUS, not @emsir, lol)
    "All opinions are not equal. Some are a very great deal more robust, sophisticated and well supported in logic and argument than others." - Douglas Adams

    [/Korth]

  4. #4
    ROG Guru: Orange Belt Array ondersma80 PC Specs
    ondersma80 PC Specs
    MotherboardMaximus VIII Hero Alpha
    Processori7-6700K
    Memory (part number)F4-3000C15D-16GTZ
    Graphics Card #1EVGA GTX 1070 SC
    Sound CardXonar DSX
    MonitorPG278Q
    Storage #1Samsung 960 Pro
    Storage #2Assorted SSD & HDD
    CPU CoolerNH-D14
    Power SupplySilencer MK III 850W
    Keyboard G105
    Mouse G700S
    Headset/Speakers Bose Companion 5
    OS Windows 10 - I moved on from the technology of the previous decade.

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    Quote Originally Posted by Korth View Post
    If true, then

    why is BIOS 3504 still available at the M8H page and at the ASUS download site?
    why wouldn't ASUS withdraw it (ideally just remove the link and grey out the text so it's unavailable but still noted)?
    and why would ASUS wait for someone else to make this announcement on their own forum?

    (I direct these questions @ASUS, not @emsir, lol)
    Because ASUS support routinely uses form responses like that when a user contacts saying they have problem x with bios y but didn't have that problem with bios z.

  5. #5
    Banned Array JustinThyme PC Specs
    JustinThyme PC Specs
    Laptop (Model)G752VY-DH72
    MotherboardRampage VI Extreme
    ProcessorI9 9940X
    Memory (part number)64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17
    Graphics Card #1ASUS Strix 2080Ti O11G @ 2.1GHz
    Graphics Card #2ASUS Strix 2080Ti O11G @ 2.1Ghz
    Graphics Card #3ROG Nvlink
    Graphics Card #4Have to feed animals
    Sound CardExternal Audioengine D1 24 bit 192kbps DAC
    MonitorASUS PG348Q @ 100Hz
    Storage #1Intel 905P 480GB U2 flavor
    Storage #2Samsung 850 EVO 1TB X2 in RAID 0, 960 PRO 1TB DIMM.2_1
    CPU CoolerHeatKiller IV PRO and VRM blocks ,Dual D5 PWM serial, 2X 480, 1X 360 RADS
    CasePhanteks Enthoo Elite 8X LL120 PWM, 3X LL140 PWM, 12 SP120 PWM 1x AF140 PWM
    Power SupplyCorsair AX 1500i
    Keyboard ASUS Claymore
    Mouse ASUS Spatha, Logitech MX Master
    Headset Sennheiser HD 700
    Mouse Pad ASUS ROG Sheath
    Headset/Speakers Audioengine A5+ with SVS SB-1000 Sub
    OS Win10 Pro 1809
    Network RouterNetGear NightHawk X10
    Accessory #1 NetGear Prosafe 10GBe Switch
    Accessory #2 Qnap TVS-682 NAS modded with I7 CPU

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    Nov 2013
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    Quote Originally Posted by Korth View Post
    If true, then

    why is BIOS 3504 still available at the M8H page and at the ASUS download site?
    why wouldn't ASUS withdraw it (ideally just remove the link and grey out the text so it's unavailable but still noted)?
    and why would ASUS wait for someone else to make this announcement on their own forum?

    (I direct these questions @ASUS, not @emsir, lol)

    If you haven't noticed yet those two hands rarely meet in a handshake. The support pages are always behind on everything. You want the latest bios, wait for elmor to post it elsewhere.

  6. #6
    ROG Guru: Orange Belt Array SlackROG PC Specs
    SlackROG PC Specs
    MotherboardMaximus VIII Hero
    Processori7-6700K
    Memory (part number)Corsair LPX 16GB DDR4 2133 C13
    Graphics Card #1EVGA GTX 1060 06G-P4-6262-KR
    Sound CardMotherboard - Onboard
    MonitorMSI Optix G24C
    Storage #1Samsung 850 Pro SSD 128GB
    Storage #2Samsung 840 Pro SSD 128GB
    CPU CoolerNoctua NH-U14S
    CaseFractal Design Meshify
    Power SupplyEVGA SuperNOVA 550 G3
    Keyboard Kingston HyperX Alloy FPS Pro
    Mouse Kingston HyperX Pulsefire
    Mouse Pad Kingston HyperX
    OS Slackware 14.2 x64 & Windows 10 x64
    SlackROG's Avatar
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    Quote Originally Posted by Korth View Post
    If true, then

    why is BIOS 3504 still available at the M8H page and at the ASUS download site?
    why wouldn't ASUS withdraw it (ideally just remove the link and grey out the text so it's unavailable but still noted)?
    and why would ASUS wait for someone else to make this announcement on their own forum?

    (I direct these questions @ASUS, not @emsir, lol)

    @ASUS if it's really that bad, then I second this, should be removed, or noted on the site...
    Last edited by SlackROG; 11-03-2017 at 05:08 AM.

  7. #7
    ROG Enthusiast Array morpwr PC Specs
    morpwr PC Specs
    Motherboardmaximus x hero
    Processori8700k
    Memory (part number)corsair dominator 32gb
    Graphics Card #1asus gtx1080ti
    Monitor27 inch/vr
    Storage #1samsung 850 pro ssd
    Storage #2samsung 950 ssd
    CPU Coolerthermaltake flo360
    Casecooler master x71
    Power Supplyevga 850w
    Keyboard corsair k65
    Mouse corsair m65
    OS windows 10 64bit

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    Quote Originally Posted by SlackROG View Post
    @ASUS if it's really that bad, then I second this, should be removed, or noted on the site...
    Or they could just fix. But now that the new boards are out we will just get ignored. As much as I like some of the stuff asus does I'm not impressed by the amount of bios that have issues on release.

  8. #8
    ROG Guru: Orange Belt Array SlackROG PC Specs
    SlackROG PC Specs
    MotherboardMaximus VIII Hero
    Processori7-6700K
    Memory (part number)Corsair LPX 16GB DDR4 2133 C13
    Graphics Card #1EVGA GTX 1060 06G-P4-6262-KR
    Sound CardMotherboard - Onboard
    MonitorMSI Optix G24C
    Storage #1Samsung 850 Pro SSD 128GB
    Storage #2Samsung 840 Pro SSD 128GB
    CPU CoolerNoctua NH-U14S
    CaseFractal Design Meshify
    Power SupplyEVGA SuperNOVA 550 G3
    Keyboard Kingston HyperX Alloy FPS Pro
    Mouse Kingston HyperX Pulsefire
    Mouse Pad Kingston HyperX
    OS Slackware 14.2 x64 & Windows 10 x64
    SlackROG's Avatar
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    Quote Originally Posted by morpwr View Post
    Or they could just fix. But now that the new boards are out we will just get ignored. As much as I like some of the stuff asus does I'm not impressed by the amount of bios that have issues on release.
    I made a post on the forum, I had issues with two B250F and even a little on 2202 on Hero...

  9. #9
    ROG Enthusiast Array morpwr PC Specs
    morpwr PC Specs
    Motherboardmaximus x hero
    Processori8700k
    Memory (part number)corsair dominator 32gb
    Graphics Card #1asus gtx1080ti
    Monitor27 inch/vr
    Storage #1samsung 850 pro ssd
    Storage #2samsung 950 ssd
    CPU Coolerthermaltake flo360
    Casecooler master x71
    Power Supplyevga 850w
    Keyboard corsair k65
    Mouse corsair m65
    OS windows 10 64bit

    Join Date
    Oct 2016
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    Yay I get to roll back another bios that doesn't work right. Not a very good track record on this board. That's 2 out of 4 that didn't work right.

  10. #10
    ASUS HQ Service Rep Array Bill@ASUS's Avatar
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    Dec 2015
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    Hello all
    Thanks for the inquiry. I'll report this to our team about this matter. Thank you

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