AURA V1.05.22 [Report all issues in this thread]

[sadaharu]

Appling settings doesnt affect after reboot.

It goes sometimes rainbow sometimes full red. I chose "off" after power off. Booting again and closing pc... again it goes red.

I chose white. It goes rainbow. I think program is doing whatever it likes.

[Bahz]

Same Issue - Does not save LED settings. After I shutdown PC led's turn red in breathing mode although computer is off. I have to switch off the PSU for the LED's to turn off.
when booting PC Led's turn on(red) and turn off completely when windows starts. I ahve to open the software and configure all settings again.

1)
i7 7700k
Asus Rog strix Z270E
Corsair value ram 1 x 8gb (temp ram untill gskill arrive)
Corsair H100i
Corsair TX750w PSU
Nvidia Titan X
Windows 10 latest updates installed (as of 20-09-2017)
Fresh windows install, fresh aura install .22, asus AI suite 3, EZ update, Sonic Studio, Corsair Link, real tech audio manager

2) BIOS version : 1009 Latest
3) Fresh windows install, fresh aura install .22, asus AI suite 3, EZ update, Sonic Studio, Corsair Link, real tech audio manager
4) Happens every shutdown

Thank you for taking the time to provide this info for us.

[Bahz]

Appling settings doesnt affect after reboot.

It goes sometimes rainbow sometimes full red. I chose "off" after power off. Booting again and closing pc... again it goes red.

I chose white. It goes rainbow. I think program is doing whatever it likes.

We're doing our best to try and replicate all the issues that everyone has been describing, I believe they will offer a fix for this very soon.

[ressonantia]

System Specifications:
AMD Ryzen 5 1600X
ASUS Crosshair VI Hero X370 AM4 (Bios Version 1602)
16 GB G.skill FlareX 3200 14-14-14-34 RAM
Windows 10 Version 1703 (OS Build: 15063.608)
No other RGB software installed

Issue:
The latest version of the app crashes every single time


Steps to reproduce:
1) Have version 1.05.16 installed
2) Uninstall version 1.05.16 via settings
3) Run the AuraClean application
4) Reboot
5) Install AURA version 1.05.22
6) Reboot the system when it says to

Expected:
Once the system reboots, and we launch the AURA software then we can interact with software

Actual:
It crashes everytime we try to launch AURA with the message above and sends us to the dr dump website. Here are some of the dumps it recorded:
* https://drdump.com/UploadedReport.as...&SecondVisit=1
* https://drdump.com/UploadedReport.as...&SecondVisit=1
* https://drdump.com/UploadedReport.as...&SecondVisit=1

[Medic01]

Hi, my Aura software is not working at all. I have the Crosshair hero 6 x370, i think i've done something in the BIOS because the boards rgb is not lit? Neither are my rgb strips? Any idea what settings i might have done?

Cheers Chris

[santoitaliano]

Hey Bahz,

On the older aura software so my computer remembers the settings.

On the "color cycle" pattern, the keyboard (Claymore) seems to be lagging a little behind the mouse, ram, mobo, cpu fan & Case.

Thanks,

Santo

[Medic01]

Hi, my Aura software is not working at all. I have the Crosshair hero 6 x370, i think i've done something in the BIOS because the boards rgb is not lit? Neither are my rgb strips? Any idea what settings i might have done?

Cheers Chris

Problem solved, reinstalled an older Aura version and the lights worked again. Then reinstalled the new version and it works fine.

[kyleforge]

Problem solved, reinstalled an older Aura version and the lights worked again. Then reinstalled the new version and it works fine.

Which version did you install to get it working?

[kyleforge]

Which version did you install to get it working?

I've just gone through and tried
1.05.22
1.05.16
1.05.11
1.04.43
1.04.42
1.04.29

And nothing. Can we actually have some sort of word from Asus on whether this is hardware or software. Do I need to RMA my brand new motherboard because of this software?

[The_Jelly]

@kyleforge has a point. Although his problem is much more severe I agree with him. Not enough factual feedback given by Asus.

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