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GL 502VS No audio suddenly - solved

sleepyGrin
Level 7

‎09-05-2017 03:18 AM - last edited on ‎03-05-2024 10:00 PM by Community Admin

Hey ! everything was working fine yesterday night, but today's morning, when i started my pc, the windows audio service was disabled. I enabled it but then no audio.
I have an error when i try to play test tone, and no sound is coming from my headset, or laptop's speaker, or jack earplugs. I tried uninstalling the realtek audio driver and reinstalling the driver from asus's website but it didn't work out. If anyone could please help me, it would be appreciated. Thank 🙂
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link626
Level 7

‎09-06-2017 05:04 PM

i've seen this kind of glitch before on other computers.

there are 2 things you can try.
Put Windows in sleep mode, then turn it on again.
the sound might come back.

if not, try running ubuntu or linux mint from a usb drive, and test the speakers in linux.
That has worked to fix my audio in the past.
then when you boot back into windows, the audio will be on.
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sleepyGrin
Level 7
In response to link626

‎09-07-2017 03:14 PM

Ty for your reply. I tried what u said, and it worked in linux.

However i found my fix myself : Windows Audio was executing himself as a local system, and not a local service ! It was what was causing it ! 🙂

Problem is solved.
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