RMA for a Formula ix board

**Edward_Teach** · 09-19-2017 06:39 PM

Originally Posted by xeromist

Oh geez. I thought you had removed the armor so that we could see the board better. They forgot the armor???

Not only that some of the caps are bent and the pcie clips are so loose they won't stay shut and the one on the 16x slot feels like it is going to snap off. this board has had some less than gentle use.

**Nate152** · 09-19-2017 07:13 PM

All right

I sent Bahz all the information, let's wait for his response.

**Edward_Teach** · 09-19-2017 07:22 PM

Level 3 tech said he will advance RMA a new one on Thursday. He authorized a new replacement once I explained to him that this would be the 4th MB in this event. All the techs were very nice and I thank them for there time and patients. I'm not sure they believed me until they saw the photos on this page. I would thank them personally but I don't want to use their names without permission. If you see this message techs, thank you for helping me. Also thank you Nate, xeromist, and Bahz. for your time and help.

**Nate152** · 09-19-2017 07:57 PM

This is great news, since they are sending you a new board I'll let Bahz know.

**Bahz** · 09-20-2017 01:22 AM

Sorry to hear about this issue, I will have them look into this as recertified boards should not be like that. I'm glad they're replacing you with a new board.

**Edward_Teach** · 09-30-2017 11:21 AM

Just got updated on the RMA. The new board is being shipped and should arrive on Thursday. Checked my cpu and it still boots up but I haven't tried to OC it back to 5.2 yet. Both gpus still function and the ram didn't throw any errors with memtest86. I'll try to get the board up and running by next Friday-Saturday, overclock it and see how it goes. I'll update again after that. Thanks again for your efforts in this and your advice.

**Nate152** · 10-01-2017 04:16 AM

Thank you for the update Edward, will keep an eye out for when you get it up and running.

**Gofran** · 10-03-2017 04:50 PM

oops wrong area

**Edward_Teach** · 10-05-2017 02:42 AM

Originally Posted by Nate152

Thank you for the update Edward, will keep an eye out for when you get it up and running.

The board arrived today. Tomorrow I will start stripping the parts I need to start testing it so I can ship the other back. They said not to ship the other until this one is running okay. Will update once I ghetto bench it.

**Nate152** · 10-05-2017 11:12 PM

Ok today is the day, I want to hear some good news.

Edward_Teach PC Specs
Motherboard	Maximus Formula IX
Processor	7700K
Memory (part number)	F4-3400C16Q-32GVK
Graphics Card #1	NVIDIA TITAN X PASCAL
Graphics Card #2	NVIDIA TITAN X PASCAL
Monitor	ROG SWIFT PG279Q
Storage #1	Samsung 850 PRO - 512GB(X3)
CPU Cooler	Corsair Hydro Series H115i Extreme
Case	Fractal Design Define S Black Window
Power Supply	EVGA SuperNOVA 1000 G3
Mouse	ROCCAT Nyth

Nate152 PC Specs
Motherboard	ROG Maximus IX Code
Processor	i7-7700k 5.2GHz Delidded
Memory (part number)	16GB G.Skill Trident Z 4025MHz 17-17-17-39-2T
Graphics Card #1	Titan Xp - EKFC waterblock
Graphics Card #2	Titan Xp
Sound Card	ROG SupremeFX 2015
Monitor	HP ZR30w
Storage #1	Toshiba OCZ VX500 256GB
CPU Cooler	Swiftech Apogee GTZ
Case	Thermaltake Armor+ VH6000
Power Supply	EVGA Supernova 1600w Titanium
Keyboard	Cyberpower Skorpion K2
Mouse	Razer Basilisk
Headset	Sennheiser HD6XX / Modmic 5
OS	Windows 10 Home 64 bit
Accessory #1	Asus optical drive
Accessory #2	Koolance ERM-2K3U

Edward_Teach PC Specs
Motherboard	Maximus Formula IX
Processor	7700K
Memory (part number)	F4-3400C16Q-32GVK
Graphics Card #1	NVIDIA TITAN X PASCAL
Graphics Card #2	NVIDIA TITAN X PASCAL
Monitor	ROG SWIFT PG279Q
Storage #1	Samsung 850 PRO - 512GB(X3)
CPU Cooler	Corsair Hydro Series H115i Extreme
Case	Fractal Design Define S Black Window
Power Supply	EVGA SuperNOVA 1000 G3
Mouse	ROCCAT Nyth

Nate152 PC Specs
Motherboard	ROG Maximus IX Code
Processor	i7-7700k 5.2GHz Delidded
Memory (part number)	16GB G.Skill Trident Z 4025MHz 17-17-17-39-2T
Graphics Card #1	Titan Xp - EKFC waterblock
Graphics Card #2	Titan Xp
Sound Card	ROG SupremeFX 2015
Monitor	HP ZR30w
Storage #1	Toshiba OCZ VX500 256GB
CPU Cooler	Swiftech Apogee GTZ
Case	Thermaltake Armor+ VH6000
Power Supply	EVGA Supernova 1600w Titanium
Keyboard	Cyberpower Skorpion K2
Mouse	Razer Basilisk
Headset	Sennheiser HD6XX / Modmic 5
OS	Windows 10 Home 64 bit
Accessory #1	Asus optical drive
Accessory #2	Koolance ERM-2K3U

Edward_Teach PC Specs
Motherboard	Maximus Formula IX
Processor	7700K
Memory (part number)	F4-3400C16Q-32GVK
Graphics Card #1	NVIDIA TITAN X PASCAL
Graphics Card #2	NVIDIA TITAN X PASCAL
Monitor	ROG SWIFT PG279Q
Storage #1	Samsung 850 PRO - 512GB(X3)
CPU Cooler	Corsair Hydro Series H115i Extreme
Case	Fractal Design Define S Black Window
Power Supply	EVGA SuperNOVA 1000 G3
Mouse	ROCCAT Nyth

Thread: RMA for a Formula ix board

Thread Tools

Search Thread

Display

Where can i find EMTTM BIOS

Posting Permissions

Gofran PC Specs
Motherboard	ROG MAXIMUS XI FORMULA
Processor	i9-9900K
Memory (part number)	F4-3200C14D-32gb
Graphics Card #1	Asus ROG STRIX GTX 1080 Ti
Monitor	Dell 2417dg
Storage #1	970 evo 500gb
Storage #2	951 nvme 500gb
CPU Cooler	ROG RYUO 240
Power Supply	Asus RoG Thor 850W
Keyboard	Asus claymore
Mouse	Asus Spatha
Mouse Pad	Asus rog sheath
OS	Windows 10
Accessory #1	Phanteks Evolv x