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  1. #1
    New ROGer Array
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    Feb 2016
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    ASUS ROG PG279Q issue

    I have issue with my PG279Q that just happened today earlier. Lost on whats going on with it. I turned on pc for the day to play a game for awhile then I log off game to eat dinner and do other stuff for awhile so I Shut off monitor and left pc on. Then later in night I came back to my pc and my monitor was dirty I cleaned screen with LCD screen cleaner and turn it back on. I surfed web for for about 20 minute to 45 minutes before I decided I wanted play same game game as earlier. Just as I was about hit my open steam tab the monitor flicker off but never came back up. So I shut of monitor and turned it back on nothing happened so I Uplug monitor waited 1 minute and tried again no dice. Then tried switching display port on my video card still nothing.

    So I went grab old monitor and tried it out and it worked fine so ruled out that my video card is not the trouble I hope. What the monitor will do when I turn it on is I will see light go white and see edges light up and in about 3 seconds after that the light will turn yellow and edges will stay lit but will not see a image. Any ideas for me to try and all here.

    Quick update tried again to the pc just minute ago it turn white to red the light. Opps forgot say this the monitor only 2 weeks form being 1 year old and had no troubles with it until now.
    Last edited by wesleysnipez; 09-05-2017 at 10:35 AM. Reason: needed add more info

  2. #2
    ASUS HQ Service Rep Array Bill@ASUS's Avatar
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    Dec 2015
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    Hello wesleysnipez
    That's quite old that the monitor acted so strangely
    Have you consider sending it for repairs?
    Our engineers will sort things out for you
    Thank you

  3. #3
    Banned Array JustinThyme PC Specs
    JustinThyme PC Specs
    Laptop (Model)G752VY-DH72
    MotherboardRampage VI Extreme
    ProcessorI9 9940X
    Memory (part number)64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17
    Graphics Card #1ASUS Strix 2080Ti O11G @ 2.1GHz
    Graphics Card #2ASUS Strix 2080Ti O11G @ 2.1Ghz
    Graphics Card #3ROG Nvlink
    Graphics Card #4Have to feed animals
    Sound CardExternal Audioengine D1 24 bit 192kbps DAC
    MonitorASUS PG348Q @ 100Hz
    Storage #1Intel 905P 480GB U2 flavor
    Storage #2Samsung 850 EVO 1TB X2 in RAID 0, 960 PRO 1TB DIMM.2_1
    CPU CoolerHeatKiller IV PRO and VRM blocks ,Dual D5 PWM serial, 2X 480, 1X 360 RADS
    CasePhanteks Enthoo Elite 8X LL120 PWM, 3X LL140 PWM, 12 SP120 PWM 1x AF140 PWM
    Power SupplyCorsair AX 1500i
    Keyboard ASUS Claymore
    Mouse ASUS Spatha, Logitech MX Master
    Headset Sennheiser HD 700
    Mouse Pad ASUS ROG Sheath
    Headset/Speakers Audioengine A5+ with SVS SB-1000 Sub
    OS Win10 Pro 1809
    Network RouterNetGear NightHawk X10
    Accessory #1 NetGear Prosafe 10GBe Switch
    Accessory #2 Qnap TVS-682 NAS modded with I7 CPU

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    Did you spray cleaner on it with the monitor plugged in? When I do this task I always have it unplugged and never spay the screen, only moisten the cleaning cloth.
    If it is still in the warranty period Id get an RMA like NOW!

  4. #4
    New ROGer Array
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    I talked with with Tech the Monitor is being RMA and all.

  5. #5
    New ROGer Array
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    Feb 2016
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    I just got the monitor back on Friday since the repair center fixed the issue the Monitor was fine but the power supply pack went bad. I figure with the 2 power outages and power spike with in last month it did in power supply.

  6. #6
    ROG Guru: Yellow Belt Array
    Join Date
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    You can try contacting ASUS for a power brick replacement.

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