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  1. #1
    New ROGer Array vpkb1998 PC Specs
    vpkb1998 PC Specs
    MotherboardZenith Extreme X399
    ProcessorRyzen Threadripper 1950X
    Memory (part number)Corsair Vengeance
    Graphics Card #1EVGA Nvidia 1080ti FE
    Storage #1Samsung 960 Pro
    OS Windows 10 Professional

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    USB Devices Randomly Disconnect?

    Hey Guys,
    I can't pinpoint this problem, and this happened with an MSI board on Ryzen 1800+ , and now, I'm experiencing the exact same issue on this board. Mostly, devices such as USB headphone and USB card readers are randomly disconnecting and reconnecting on any port.

    I've tried to disable power saving for the various USB devices/ports and also reinstalled Windows from scratch and the issue is persistent. I hope someone can offer a permanent solution. Thanks!

    Click image for larger version. 

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  2. #2
    New ROGer Array vpkb1998 PC Specs
    vpkb1998 PC Specs
    MotherboardZenith Extreme X399
    ProcessorRyzen Threadripper 1950X
    Memory (part number)Corsair Vengeance
    Graphics Card #1EVGA Nvidia 1080ti FE
    Storage #1Samsung 960 Pro
    OS Windows 10 Professional

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    It seems others have this issue as well. I'm going to try some of the suggestions here but if anyone has a solution, please share.
    https://answers.microsoft.com/en-us/...f460fc0?auth=1

  3. #3
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    I get that problem quite often with some external drives that I use, and I find that after using the drives that the ports can act weird with my other devices for a while as well. The problem was due to the cords that I use with the drives failing and then the ports would almost second guess themselves with other hardware. This was with Win 7 Pro, so it might not be the same as yours.

    Gonna share this thread from TomsHardware with you just in case it helps at all since they have it marked as solved http://www.tomshardware.co.uk/forum/...g-windows.html

  4. #4
    New ROGer Array vpkb1998 PC Specs
    vpkb1998 PC Specs
    MotherboardZenith Extreme X399
    ProcessorRyzen Threadripper 1950X
    Memory (part number)Corsair Vengeance
    Graphics Card #1EVGA Nvidia 1080ti FE
    Storage #1Samsung 960 Pro
    OS Windows 10 Professional

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    pizza world

    Quote Originally Posted by YoungnDumb View Post
    I get that problem quite often with some external drives that I use, and I find that after using the drives that the ports can act weird with my other devices for a while as well. The problem was due to the cords that I use with the drives failing and then the ports would almost second guess themselves with other hardware. This was with Win 7 Pro, so it might not be the same as yours.

    Gonna share this thread from TomsHardware with you just in case it helps at all since they have it marked as solved http://www.tomshardware.co.uk/forum/...g-windows.html
    I don't believe it's the cable as it's happening with various cell phones as well, using various USB C cables that came with the phones. They would be connected for 5 minutes then disconnect & reconnect. I believe it's a Windows 10 issue.

  5. #5
    ROG Guru: Black Belt Array Korth PC Specs
    Korth PC Specs
    MotherboardASUS X99 R5E (BIOS2101/1902)
    ProcessorHaswell-EP E5-1680-3 SR20H/R2 (4.4GHz)
    Memory (part number)Vengeance LPX 4x8GB SS DDR4-3000 (CMK32GX4M4C3000C15)
    Graphics Card #1NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB)
    Graphics Card #2NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB)
    Sound CardJDS Labs O2+ODAC (RevB), USB2 UAC1
    MonitorASUS PG278Q
    Storage #1Samsung 850 PRO 512GB SSDs, 4xSATA3 RAID0
    Storage #2Comay BladeDrive E28 3200GB SSD, 8xPCIe2
    CPU CoolerRaijintek NEMESIS/TISIS, AS5, 2xNH-A14
    CaseObsidian 750D (original), 6xNH-A14
    Power SupplyZalman/FSP ZM1250 Platinum
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    Devices like smartphones may have their own USB settings and effectively un-enumerate themselves or engage power-saving modes after a (5 minute) period of "inactivity". And their OS/GUI may not always offer user settings to control this behaviour.
    "All opinions are not equal. Some are a very great deal more robust, sophisticated and well supported in logic and argument than others." - Douglas Adams

    [/Korth]

  6. #6
    New ROGer Array
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    USB Devices Randomly Disconnect?

    You can reinstall USB drivers to repair the error:
    Step1: Go to Start and type “Device Manager” in the search box to open it.
    Step2: Now, elaborate “Disk Drivers” by clicking on the plus sign.
    Step3: After this, right-click on the erroneous USB and select “Uninstall Drivers” option
    Step4: Reboot the computer and then connect the USB drive again and the Windows system will install the driver for this USB device automatically.
    Step5: Check whether the problem persisted or not.
    And you can download the Bitwar on your pc, because such an issue may occur again, you can use it to back up your files on USB in advance.

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