Page 2 of 2 FirstFirst 1 2
Results 11 to 15 of 15
  1. #11
    Ex-employee Array
    Join Date
    Jun 2020
    Reputation
    108
    Posts
    2,154

    The link doesn't work for me. It's best to determine if the coil whine is coming from the PSU or the graphics card. Is your system plugged into the wall directly or do you have a power surge protected power bar or UPS?

    After you confirmed the coil whine is from the graphics card and if it's exceedingly loud, it should qualify for RMA replacement. If you encounter any issues with the RMA process, please send me a PM with the S/N and RMA# and I'll help follow up on it.

  2. #12
    New ROGer Array
    Join Date
    Sep 2017
    Reputation
    10
    Posts
    7

    Returned to sender...

    Hi again,

    I phoned Asus and they told me that I needed to contact the retailer and request they deal with it on warranty grounds. Having spoken to an agent and detailed the problem he seemed to notice the fault on a list on his system. He said I can see why they sent you back here, or words to that effect. So...to be continued. If the retailer doesn't want to know, do I then go to Asus and request a repair? Could they repair it?

    Thank you

  3. #13
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Maximus IX Code
    Processori7-7700k 5.2GHz Delidded
    Memory (part number)16GB G.Skill Trident Z 4025MHz 17-17-17-39-2T
    Graphics Card #1Titan Xp - EKFC waterblock
    Graphics Card #2Titan Xp
    Sound CardROG SupremeFX 2015
    MonitorHP ZR30w
    Storage #1Toshiba OCZ VX500 256GB
    CPU CoolerSwiftech Apogee GTZ
    CaseThermaltake Armor+ VH6000
    Power SupplyEVGA Supernova 1600w Titanium
    Keyboard Cyberpower Skorpion K2
    Mouse Razer Basilisk
    Headset Sennheiser HD6XX / Modmic 5
    OS Windows 10 Home 64 bit
    Accessory #1 Asus optical drive
    Accessory #2 Koolance ERM-2K3U
    Nate152's Avatar
    Join Date
    Feb 2013
    Reputation
    308
    Posts
    16,357

    Let us know if the retailer RMA's it for you.

  4. #14
    New ROGer Array
    Join Date
    Sep 2017
    Reputation
    10
    Posts
    7

    Unhappy

    It's been sent back for them to test, so now I wait..

  5. #15
    ROG Guru: Yellow Belt Array
    Join Date
    Jul 2016
    Reputation
    10
    Posts
    181

    Sorry to hear about your coil whine, if you determine it is your card and not the PSU, you could RMA it for a replacement.. If you need help with this process, just PM me

Page 2 of 2 FirstFirst 1 2

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •