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  1. #11
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    Z170 is the issue after all!

    Quote Originally Posted by Nate152 View Post
    Let us know the outcome.
    Well, here I am with it!

    Finally had some time today to swap the cpus between presumed faulty z170 and secondary z270 systems. So, lo and behold, g4560 in z170 pro gaming couldn't post with memory set to 3000 and 3200 (tried both kits just for the sake of full testing), while it's 6700k predecessor started up like a charm in rog z270i with memory set to 3200. Which leads me to be 100% sure now, something's going wrong with my mobo. Happy it's not 6700k as it's a more expensive component to replace comparing to my mobo.

    Now, what's the best way to contact service and initiate an RMA? Is the case like this even properly covered? I'm afraid there might be something else going on with that mobo, cause sometimes it was reporting "no keyboard found" during boot/reboot lately, leading me to believe it's failing slowly and I don't wanna risk my components waiting for some circuitry fail damaging something else. Will appreciate advice.

  2. #12
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Maximus IX Code
    Processori7-7700k 5.2GHz Delidded
    Memory (part number)16GB G.Skill Trident Z 4000MHz 16-16-16-39-2T
    Graphics Card #1Titan Xp - EKFC waterblock
    Graphics Card #2Titan Xp
    Sound CardROG SupremeFX 2015
    MonitorHP ZR30w
    Storage #1Toshiba OCZ VX500 256GB
    CPU CoolerSwiftech Apogee GTZ
    CaseThermaltake Armor+ VH6000
    Power SupplyPC Power & Cooling Turbo Cool 1200w
    Keyboard Cyberpower Skorpion K2
    Mouse Logitech G500
    Headset Sennheiser HD6XX / Modmic 5
    OS Windows 10 Home 64 bit
    Accessory #1 Asus optical drive
    Accessory #2 Koolance ERM-2K3U
    Nate152's Avatar
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    Call ASUS tech support and tell them the problem, they may have you try a few things then issue you an RMA.

    1-812-282-2787

  3. #13
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    Quote Originally Posted by Nate152 View Post
    Call ASUS tech support and tell them the problem, they may have you try a few things then issue you an RMA.

    1-812-282-2787
    Called, got an RMA number without a problem and any need to do anything, as it seems my story was quite self explanatory.

    Thanks for support! Hope RMA will follow through just fine and I'll get a proper replacement.

  4. #14
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    Just remembered one thing. I still have the box with the serial number, however, I think I peeled off the sn sticker off the pci x16 slot on the motherboard long time ago. Can this cause any issues for me during RMA?

  5. #15
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Maximus IX Code
    Processori7-7700k 5.2GHz Delidded
    Memory (part number)16GB G.Skill Trident Z 4000MHz 16-16-16-39-2T
    Graphics Card #1Titan Xp - EKFC waterblock
    Graphics Card #2Titan Xp
    Sound CardROG SupremeFX 2015
    MonitorHP ZR30w
    Storage #1Toshiba OCZ VX500 256GB
    CPU CoolerSwiftech Apogee GTZ
    CaseThermaltake Armor+ VH6000
    Power SupplyPC Power & Cooling Turbo Cool 1200w
    Keyboard Cyberpower Skorpion K2
    Mouse Logitech G500
    Headset Sennheiser HD6XX / Modmic 5
    OS Windows 10 Home 64 bit
    Accessory #1 Asus optical drive
    Accessory #2 Koolance ERM-2K3U
    Nate152's Avatar
    Join Date
    Feb 2013
    Reputation
    308
    Posts
    16,353

    It could, I'd call them and find out.

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