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  1. #11
    Administrator Array MasterC@ROG's Avatar
    Join Date
    Aug 2014

    For anyone still having issues, new firmware is now available:

  2. #12
    ROG Member Array DryreL PC Specs
    DryreL PC Specs
    MotherboardAsrock H310M-ITX/ac Intel 300 Series 2666MHz DDR4 Socket 1151 Mini-ITX
    ProcessorIntel® Core™ i7-8700 (12MB, 4.20 GHz)
    Memory (part number)24 GB DDR4 2666MHz RAM (Dual)
    Graphics Card #1MSI GeForce GTX1660Ti GAMING X 6GB GDDR6 192Bit Nvidia DX12
    MonitorPORPOISE 17.3" 1080p HDR Portable
    Storage #1Intel 660P 1TB 1800MB-1800MB/s NVMe M.2 QLC SSD
    Storage #2Seagate BarraCuda 8TB 5400RPM 256MB Cache SATA 6.0GB/s 3.5" ST8000DM004
    CPU CoolerNoctua NH-L9x65 65mm Low-Profile
    CaseSilverStone RVZ02 Small Form Factor
    Power SupplyCorsair SF450 450W Gold Modular SFX
    Keyboard Asus ROG Claymore RGB Cherry MX Red
    Mouse Asus ROG Gladius II Wireless 16000 DPI
    Headset Razer Kraken Chroma 7.1 V2 Surround
    Mouse Pad Razer Goliathus Mousepad
    OS Windows 10 64-bit

    Join Date
    Oct 2020

    Quote Originally Posted by ravenshield32 View Post
    Hi everyone,

    I had this exact issue and managed to fix it! Here's what I did:

    1) Insert mouse holding left click + middle click + right click

    2) Opened ROG Armoury

    3) Let the update fail

    4) Run the ASUS tool found at this link ->

    5) Done!

    I didn't see this tool mentioned anywhere on the forum so thought best to share, but it's been there the whole time.

    If the above doesn't work try a few different order of the steps but that tool was the key for me getting it working.

    It's a great mouse when functioning as intended! Persevere.
    ASUS Tool worked for me, thanks!

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