Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

New ASUS g752vs crashing games and rebooting...

billkarpetas
Level 7

‎10-05-2017 09:59 PM - last edited on ‎03-05-2024 09:54 PM by Community Admin

Hello I had recently purchased a ASUS ROG G752VS / GTX1070 8GB / 16GB RAM / I7 6700.

I downloaded two games to test the performance ( GW2 / Black Desert ) and both games have the same issue, my laptop screen would freeze, screen would go crazy with colors and then the system would self boot, I have had it for only 5 days and every time I run these games I have the same issue.

My gpu would go around 60-78c and high graphics so i'm not seeing a over heating issue...

what else could it be??

Thanks!
Labels:
0 Kudos
3,691 Views
2 REPLIES 2

v1p0FF
Level 7

‎10-06-2017 06:11 AM

billkarpetas wrote:
Hello I had recently purchased a ASUS ROG G752VS / GTX1070 8GB / 16GB RAM / I7 6700.

I downloaded two games to test the performance ( GW2 / Black Desert ) and both games have the same issue, my laptop screen would freeze, screen would go crazy with colors and then the system would self boot, I have had it for only 5 days and every time I run these games I have the same issue.

My gpu would go around 60-78c and high graphics so i'm not seeing a over heating issue...

what else could it be??

Thanks!


Hello.
I see painfully familiar symptoms and I do not envy you.

There is thread about this problem
1. https://rog.asus.com/forum/showthread.php?93688-G752VS-Crashing-Issues-(shuts-off-and-restarts-autom...
2. https://rog.asus.com/forum/showthread.php?93688-G752VS-Crashing-Issues-(shuts-off-and-restarts-autom...
3. https://rog.asus.com/forum/showthread.php?93688-G752VS-Crashing-Issues-(shuts-off-and-restarts-autom...
0 Kudos

TheKnight
Level 7

‎10-07-2017 01:24 AM

You said you only have it for 5 days so take it back to the store you bought it from and request a new one. Don't forget to have your receipt with you when you go to the store as they will not accept it if you don't.
0 Kudos