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  1. #1
    ROG Guru: White Belt Array mmohamed2's Avatar
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    Rgb keyboard issue gl553d

    Hi,
    I changed the color of the keyboad TO ALL WHITE BUT THE RIGHT PART LOOKS YELLOW
    CHECK THE IMAGES
    Click image for larger version. 

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ID:	67915
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    So , software or hardware problem?
    Is it because of using 4 different colors for long time?

    ROG GAMING CENTRE V2.0.3

    HELP!
    Last edited by mmohamed2; 10-07-2017 at 02:49 AM.

  2. #2
    ROG Guru: Yellow Belt Array Bran187 PC Specs
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    Quote Originally Posted by mmohamed2 View Post
    Hi,
    I changed the color of the keyboad TO ALL WHITE BUT THE RIGHT PART LOOKS YELLOW
    CHECK THE IMAGES
    Click image for larger version. 

Name:	22330936_10208501637293265_1763987010_n.jpg 
Views:	29 
Size:	89.4 KB 
ID:	67915
    Click image for larger version. 

Name:	22292574_10208501637333266_157279943_o.jpg 
Views:	24 
Size:	174.8 KB 
ID:	67917

    So , software or hardware problem?
    Is it because of using 4 different colors for long time?

    ROG GAMING CENTRE V2.0.3

    HELP!
    Does setting it to a color other than white exhibit the same type of 'variance'? Try like a light blue, or a light yellow, and see if it does the same? I imagine the darker/deeper the color, the less noticeable the effect would be. Just trying to help you narrow down whether its a hardware or software problem.

    Also have you tried reinstalling the keyboard drivers/lighting software? That would be the first thing I would try.

  3. #3
    ROG Guru: Black Belt Array Korth PC Specs
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    Is a similar difference noticeable when changing the full keyboard to other colours? If one particular colour/tint always (or never) appears in the same region then it could be a hardware fault, something wrong with the LED logic part or connector ribbon or whatever.

    I'm going to guess - just a guess - that it's software. AURA is still buggy.
    "All opinions are not equal. Some are a very great deal more robust, sophisticated and well supported in logic and argument than others." - Douglas Adams

    [/Korth]

  4. #4
    ROG Guru: White Belt Array mmohamed2's Avatar
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    Quote Originally Posted by Bran187 View Post
    Does setting it to a color other than white exhibit the same type of 'variance'? Try like a light blue, or a light yellow, and see if it does the same? I imagine the darker/deeper the color, the less noticeable the effect would be. Just trying to help you narrow down whether its a hardware or software problem.

    Also have you tried reinstalling the keyboard drivers/lighting software? That would be the first thing I would try.
    Yes,right,the darker colors are less noticeable but for the others like light blue for exemple the right part is almost green :/

    I tried reinstalling and installing old version of aura core but the same problem, i don't know if the new preview version of windows 10 16299.15 cause this problem or not
    Last edited by mmohamed2; 10-07-2017 at 03:42 AM.

  5. #5
    ROG Guru: White Belt Array mmohamed2's Avatar
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    Quote Originally Posted by Korth View Post
    Is a similar difference noticeable when changing the full keyboard to other colours? If one particular colour/tint always (or never) appears in the same region then it could be a hardware fault, something wrong with the LED logic part or connector ribbon or whatever.

    I'm going to guess - just a guess - that it's software. AURA is still buggy.
    It's the same for all colors

    i hope it's software problem

    I notice this problem after the windows update to build 16299.15

    I don't remember if there's the same problem in the old win10 version or not

  6. #6
    ROG Guru: White Belt Array mmohamed2's Avatar
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    PLEASE ANYONE HAVE THE SAME PC (GL553VD i7 8RAM) CONFIRM THE ISSUE

  7. #7
    ROG Guru: White Belt Array mmohamed2's Avatar
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    Anyone can take a photo of the keyboard Please!!

  8. #8
    ROG Guru: White Belt Array mmohamed2's Avatar
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    Click image for larger version. 

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Views:	6 
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ID:	67946
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  9. #9
    ROG Guru: White Belt Array
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    Did not notice such a thing

    mmohamed2, hi!
    I did not notice any heterogenety in colour distribution:
    White (255; 255; 255)
    Click image for larger version. 

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ID:	67962
    Yellow (255; 255; 0)
    Click image for larger version. 

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    I only noticed that all right diodes of lower row make a little bit green, but my camera can not catch this:
    Click image for larger version. 

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    Do you perform a test similar to dead pixel test for monitors? I.e. toggle only red diodes (255; 0; 0), then only green (0; 255; 0) and then blue (0; 0; 255)? If these primary colours did not alter over all keyboard, problem is not in hardware.

    Cheers!
    Last edited by Lord Obsidian; 10-08-2017 at 05:53 PM.

  10. #10
    ROG Guru: Black Belt Array Korth PC Specs
    Korth PC Specs
    MotherboardASUS X99 R5E (BIOS2101/1902)
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    CaseObsidian 750D (original), 6xNH-A14
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    Quote Originally Posted by Lord Obsidian View Post
    Do you perform a test similar to dead pixel test for monitors? I.e. toggle only red diodes (255; 0; 0), then only green (0; 255; 0) and then blue (0; 0; 255)? If these primary colours did not alter over all keyboard, problem is not in hardware.
    Is this not what you meant?

    I think if all the primary colours do not properly show then the problem is hardware. Or do you mean the opposite?

    That is a very good testing approach, though.
    "All opinions are not equal. Some are a very great deal more robust, sophisticated and well supported in logic and argument than others." - Douglas Adams

    [/Korth]

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