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  1. #1
    ROG Guru: White Belt Array mmohamed2's Avatar
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    Rgb keyboard issue gl553d

    Hi,
    I changed the color of the keyboad TO ALL WHITE BUT THE RIGHT PART LOOKS YELLOW
    CHECK THE IMAGES
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    So , software or hardware problem?
    Is it because of using 4 different colors for long time?

    ROG GAMING CENTRE V2.0.3

    HELP!
    Last edited by mmohamed2; 10-07-2017 at 02:49 AM.

  2. #2
    ROG Guru: Yellow Belt Array Bran187 PC Specs
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    Quote Originally Posted by mmohamed2 View Post
    Hi,
    I changed the color of the keyboad TO ALL WHITE BUT THE RIGHT PART LOOKS YELLOW
    CHECK THE IMAGES
    Click image for larger version. 

Name:	22330936_10208501637293265_1763987010_n.jpg 
Views:	32 
Size:	89.4 KB 
ID:	67915
    Click image for larger version. 

Name:	22292574_10208501637333266_157279943_o.jpg 
Views:	27 
Size:	174.8 KB 
ID:	67917

    So , software or hardware problem?
    Is it because of using 4 different colors for long time?

    ROG GAMING CENTRE V2.0.3

    HELP!
    Does setting it to a color other than white exhibit the same type of 'variance'? Try like a light blue, or a light yellow, and see if it does the same? I imagine the darker/deeper the color, the less noticeable the effect would be. Just trying to help you narrow down whether its a hardware or software problem.

    Also have you tried reinstalling the keyboard drivers/lighting software? That would be the first thing I would try.

  3. #3
    ROG Guru: White Belt Array mmohamed2's Avatar
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    Quote Originally Posted by Bran187 View Post
    Does setting it to a color other than white exhibit the same type of 'variance'? Try like a light blue, or a light yellow, and see if it does the same? I imagine the darker/deeper the color, the less noticeable the effect would be. Just trying to help you narrow down whether its a hardware or software problem.

    Also have you tried reinstalling the keyboard drivers/lighting software? That would be the first thing I would try.
    Yes,right,the darker colors are less noticeable but for the others like light blue for exemple the right part is almost green :/

    I tried reinstalling and installing old version of aura core but the same problem, i don't know if the new preview version of windows 10 16299.15 cause this problem or not
    Last edited by mmohamed2; 10-07-2017 at 03:42 AM.

  4. #4
    ROG Guru: Black Belt Array Korth PC Specs
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    MotherboardASUS X99 R5E (BIOS2101/1902)
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    Is a similar difference noticeable when changing the full keyboard to other colours? If one particular colour/tint always (or never) appears in the same region then it could be a hardware fault, something wrong with the LED logic part or connector ribbon or whatever.

    I'm going to guess - just a guess - that it's software. AURA is still buggy.
    "All opinions are not equal. Some are a very great deal more robust, sophisticated and well supported in logic and argument than others." - Douglas Adams

    [/Korth]

  5. #5
    ROG Guru: White Belt Array mmohamed2's Avatar
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    Quote Originally Posted by Korth View Post
    Is a similar difference noticeable when changing the full keyboard to other colours? If one particular colour/tint always (or never) appears in the same region then it could be a hardware fault, something wrong with the LED logic part or connector ribbon or whatever.

    I'm going to guess - just a guess - that it's software. AURA is still buggy.
    It's the same for all colors

    i hope it's software problem

    I notice this problem after the windows update to build 16299.15

    I don't remember if there's the same problem in the old win10 version or not

  6. #6
    ROG Guru: White Belt Array mmohamed2's Avatar
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    PLEASE ANYONE HAVE THE SAME PC (GL553VD i7 8RAM) CONFIRM THE ISSUE

  7. #7
    ROG Guru: White Belt Array mmohamed2's Avatar
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    Anyone can take a photo of the keyboard Please!!

  8. #8
    ROG Guru: White Belt Array mmohamed2's Avatar
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    Click image for larger version. 

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  9. #9
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    A UPDATE FROM ASUS TECH Support!

    They have confirmed it is a issue with Windows and the ROG Aura Core, it can cause issues on some computers. They are now working on a fix. It is because ROG Aura Core mixing the colors it is results in the colors be darker!
    On Monday that will come a new update.

  10. #10
    ROG Guru: White Belt Array mmohamed2's Avatar
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    Quote Originally Posted by Simon942 View Post
    A UPDATE FROM ASUS TECH Support!

    They have confirmed it is a issue with Windows and the ROG Aura Core, it can cause issues on some computers. They are now working on a fix. It is because ROG Aura Core mixing the colors it is results in the colors be darker!
    On Monday that will come a new update.
    But i tried before different windows 10 version with both aura core version available

    I think they are wrong, i talked with'em before and i get stupid answers like " it's because the power button is on red light "

    Anyway , i have to wait , thank you for the news

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