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  1. #1
    New ROGer Array
    Join Date
    Oct 2017

    Exclamation z270e front panel audio issues

    I built this pc about a month ago and have been having issues with the front panel audio. It will work fine for a period of time, and then randomly stop recognizing any audio peripherals and switch to realtek digital output, which has nothing plugged into it. When realtek digital output is disabled, it will eventually just say no speakers or headphones are plugged in. It will then often begin to say that I am unplugging/plugging in my headphones and then sometimes falsely detect a mic instead of headphones. When I switch to AC97 from HD Audio in Supreme FX, it functions normally. The rear audio works fine as well. Many times unplugging and plugging my headset back in will fix it for a while. After I've left my pc off for a day or so and turn it back on, this is almost always happening right at startup. I have tried multiple clean installs of windows, different realtek driver versions, and generic windows drivers. BIOS is up to date. The HD audio cable is securely connected both at the board and to the front panel. Does this seem like a hardware or software problem? Has anyone else experienced similar issues? I would really appreciate any advice.

    Windows 10 64-bit
    Asus Z270E Strix motherboard
    Asus 1080 Ti Strix OC
    16gb Corsair Vengeance LPX 3000 Mhz (2 x 8)
    Fractal Design Meshify C case

  2. #2
    ROG Guru: Black Belt Array Korth PC Specs
    Korth PC Specs
    MotherboardASUS X99 R5E (BIOS2101/1902)
    ProcessorHaswell-EP E5-1680-3 SR20H/R2 (4.4GHz)
    Memory (part number)Vengeance LPX 4x8GB SS DDR4-3000 (CMK32GX4M4C3000C15)
    Graphics Card #1NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB)
    Graphics Card #2NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB)
    Sound CardJDS Labs O2+ODAC (RevB), USB2 UAC1
    MonitorASUS PG278Q
    Storage #1Samsung 850 PRO 512GB SSDs, 4xSATA3 RAID0
    Storage #2Comay BladeDrive E28 3200GB SSD, 8xPCIe2
    CPU CoolerRaijintek NEMESIS/TISIS, AS5, 2xNH-A14
    CaseObsidian 750D (original), 6xNH-A14
    Power SupplyZalman/FSP ZM1250 Platinum
    Headset Pilot P51 PTT *modded*
    OS Arch, Gentoo, Win7x64, Win10x64
    Network RouterActiontec T3200M VDSL2 Gateway
    Accessory #1 TP-Link AC1900 Archer T9E, 1xPCIe
    Accessory #2 ASUS/Infineon SLB9635 TPM (TT1.2/FW3.19)
    Accessory #3 ASUS OC Panel I (FW0501)
    Korth's Avatar
    Join Date
    Mar 2015

    Maybe jack detection or "Sonic SenseAmp" aren't working properly. If it's a mechanical sensor/switch device inside the jack (like those in older iPhones) then it might be jammed.

    What is the impedance of your speakers/headphones?

    Is the physical connector - either at the input jack or at the motherboard header - not getting good electrical connection? Resecure any loose or wiggly connections, remove any dirt and debris with tweezers, clean fingerprint oils/etc with an electrical contact cleaner.
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