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  1. 10-18-2017 11:25 PM #1
    JoseT
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    Exclamation AI Suite 3 stoped working after W10 Fall Creators Update

    Hello.

    RVE motherboard, W10 Pro. Latest AI Suite 3 downloaded from MB support page, runing smoothly... until today.

    W10 decided to update itself to the Fall Creators Update. After rebooting some times, system start, I entered Windows and some error messages pop about AI suite 3 unable to start.

    Rebooted the PC, but the same error messages were still there.

    Tried to re-install AI Suite 3, but as soon as I double-click the installer exe, nothing happens. No error message, no new window. Nothing.

    Then I tried to uninstall first AI Suite 3. Same result. The uninstalling never started.

    So booted in safe mode, deleted all the ASUS folders in programs files and program data, executed the AI3Cleaner downloaded from this forum, reboted in normal mode, downloaded again latest AI Suite 3 version for my MB from the official suport page, extracted it and unblocked and marked "run as administrator" in the 39 executable files containted in it.

    The result is excatly the same as the very first attempt to install it. It seems that installation would like to start... but nothing happens, installation never start.

    I've gone back after my steps a couple of times, just in check if I missed something in the process, and done it all again. But still same results.

    I don't know if there is some kind of compatibility problem between AI Suite 3 for RVE and Windows 10 fall creators update. Please, any help would be appreciated.
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  2. 10-19-2017 09:24 AM #2
    JohnnyGFX
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    I've had the same problem

    It appears that I'm having the same issue of AI Suite 3 not functioning after the new Fall Creators Update installed. I have an Asus Sabertooth X99 motherboard. I'm currently controlling the fan speeds with qfan control from the bios, but it doesn't do the job as well as AI Suite 3 did.

    I get this error every time my machine boots or when I try to run AISuite3.exe

    Click image for larger version.  Name: AISuite3_Error.jpg  Views: 813  Size: 14.5 KB  ID: 68181

    I also am unable to uninstall the software (or reinstall it).
    Last edited by JohnnyGFX; 10-19-2017 at 09:32 AM.
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  3. 10-19-2017 12:06 PM #3
    nuno dias
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    I am having the same problem asus b250h and I can not install the al suite since I did clean installation of windows 10 fall creators
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  4. 10-19-2017 12:13 PM #4
    Yoda
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    I've got the fall creators update running on mine with AI suite 3. No errors are appearing for me on a Z270 platform.

    I'll be honest , I don't think its the latest version of AI Suite 3. I'll have a check when i get home. Just at work.
    Your ass is grass, smoke it I will!
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  5. 10-19-2017 12:45 PM #5
    Vialli
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    I had that problem with x370-prime, I uninstalled using CCleaner and cleaned the registry too with CCleaner.

    Then I updated to the latest bios and reinstalled AI suite 3 and all is good.
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  6. 10-19-2017 03:54 PM #6
    VolodyaIvanets
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    Hi!

    I faced same problem on Asus Maximus Hero VII.
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  7. 10-19-2017 04:42 PM #7
    JoseT
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    Quote Originally Posted by JohnnyGFX View Post
    It appears that I'm having the same issue of AI Suite 3 not functioning after the new Fall Creators Update installed. I have an Asus Sabertooth X99 motherboard. I'm currently controlling the fan speeds with qfan control from the bios, but it doesn't do the job as well as AI Suite 3 did.

    I get this error every time my machine boots or when I try to run AISuite3.exe

    Click image for larger version.  Name: AISuite3_Error.jpg  Views: 813  Size: 14.5 KB  ID: 68181

    I also am unable to uninstall the software (or reinstall it).
    Yes, is the same problem.

    Quote Originally Posted by Vialli View Post
    I had that problem with x370-prime, I uninstalled using CCleaner and cleaned the registry too with CCleaner.

    Then I updated to the latest bios and reinstalled AI suite 3 and all is good.
    I already have the latest bios. CCleaner did not fixed the problem in my case, I can't run the installer programs.
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  8. 10-19-2017 05:16 PM #8
    Yoda
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    I'm running: Version 1.01.58 I believe.
    Your ass is grass, smoke it I will!
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  9. 10-20-2017 04:19 AM #9
    JohnnyGFX
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    No response from Asus yet?

    Still no response from Asus? Anyone happen to notice anything anywhere else about this?
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  10. 10-20-2017 12:39 PM #10
    Dude1070
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    Try the version from this thread

    https://rog.asus.com/forum/showthrea...l=1#post669766
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