Results 21 to 30 of 51
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10-31-2017 04:42 PM #21
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- Aug 2017
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I believe it must be the speaker issue. Asus got a batch faulty speakers from supplier. Because using headphone or external speaker do not suffer from this issue, the Realtek sound chip is working ok.
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11-04-2017 08:56 AM #22
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- Sep 2017
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Solved
Hi everyone,
my speaker distortion is gone. I checked the ASUS Drivers page today an a new Realtek driver ist available. Tried to install but after reboot an error appeared. Can't tell if an Windows Update already deployed new drivers before. Nevertheless distortion is gone!!!
My current driver is: 6.0.1.8219
Tried to install the "new ASUS Realtek driver" manually after the error over device manager...it says that the best driver is already installed. Well distortion is gone!
EDIT: Now its back again...dunno what happend....Last edited by PiTpOsSuM; 11-04-2017 at 09:01 AM.
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11-04-2017 04:40 PM #23
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- Sep 2017
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I had the same installation error as you but after reboot I have had no more distortion. I tried to replicate the distortion triggering situations - but everything sounds good now.
Driver version is currently 6.0.1.8219
I am still curious though why the installation process gave me an error....
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11-08-2017 02:47 PM #24
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- Sep 2017
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Distortion
Still have the distortion on my left speaker. But here is what I have found out. When reproducing the speaker distortion lift up the very front of your notebook chassi. My distortion only occurs when it stands flat on the table. When lifting the front a bit...only for a few millimeters... the distortion is gone. Try it out and please give feedback to me...
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11-10-2017 06:28 PM #25
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- Sep 2017
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High pitched sound
Well... here is a video on youtube of the high pitched sound I'm getting from my speakers. The problem occurs randomly. Usually I have to reopen the game or program or what ever is making the sound and it is okey.
https://www.youtube.com/watch?v=bVA1fkvDf5I
P.S. I do have the latest audio driver version 6.0.1.8219
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11-30-2017 05:12 AM #26
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- Nov 2017
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Left Speaker Distortion
Bump,
I'm experiencing this exact same issue... has anyone figured out a fix, or do I have to send my Zephyrus into Asus?
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12-10-2017 03:45 PM #27
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- Nov 2017
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i dont have the problem anymore. I deinstalled Sonic Studio and than installed the new Realtek HD Audio Driver and made also the new BIOS (300) on the Zephyrus.
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12-14-2017 01:29 AM #28
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- Oct 2017
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01-14-2018 05:46 AM #29
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- May 2014
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01-19-2018 07:21 AM #30
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- Jan 2016
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Regarding this situation, we might suggest you to reinstall the OS and confirm again.
If it is still no work, please take your product to our local service center for comprehensive inspection and help you to fix the problem. Sorry for the trouble.
The following is the contact information:
http://www.asus.com/support/Service-...All-Countries/
Also you can contact the local service center for help. The following is the contact information:
http://www.asus.com/support/CallUs#