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GL752VW Problems and Event Viewer

AGenericUsernam
Level 7

‎10-23-2017 02:48 AM - last edited on ‎03-05-2024 09:49 PM by Community Admin

Hello, i have a ROG GL752VW and 4 days ago i lost power while gaming. I was on battery. After power up the battery had 35% left.

And after i looked through event viewer i found a ton of these logs popping up every minute:


A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Bus:Device:Function: 0x0:0x1C:0x3
Vendor ID:Device ID: 0x8086:0xA113
Class Code: 0x30400

The details view of this entry contains further information.


The details view of this entry contains further information.
Event Xml:
[HTML]


17
0
3
0
0
0x8000000000000000

257970


System
DESKTOP-A58E3IQ



4
{00000000-0000-0000-0000-000000000000}


0xdf
4
0x101
0x10
0x407
0x0
0x1c
0x3
0x0
0x0
0x0
0x8086
0xa113
0x30400
0x0
0x0
0x0
0x0
0x1000
00000000000000000000000000000000
672
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

[/HTML]
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3,915 Views
3 REPLIES 3

AGenericUsernam
Level 7

‎10-30-2017 07:32 AM

The event now pops every 30 seconds.
0 Kudos

Falcon2_ROG
Customer Service Agent

‎10-31-2017 02:38 AM

Because we can not make sure what's happening of your laptop, we might suggest you to reinstall the OS and try again. Please back up your data to an external storage device , then using system restore function to reinstall the system. Sorry for the trouble.
0 Kudos

AGenericUsernam
Level 7
In response to Falcon2_ROG

‎10-31-2017 09:58 AM

OnePiece@ASUS wrote:
Because we can not make sure what's happening of your laptop, we might suggest you to reinstall the OS and try again. Please back up your data to an external storage device , then using system restore function to reinstall the system. Sorry for the trouble.

Thank you for your reply.
0 Kudos