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  1. #1
    New ROGer Array Pelican PC Specs
    Pelican PC Specs
    MotherboardASUS ROG Maximus IX Code
    ProcessorIntel i7-7700K
    Memory (part number)Corsair Dominator Platinum DDR4 - 16GB
    Graphics Card #1ZOTAC GTX1080Ti AMP Extreme Core
    MonitorAcer 34'' Curved X34A + 2x ASUS 23.6'' VS247NR
    Storage #1Samsung 850 PRO 512GB + Samsung 850 PRO 128GB
    Storage #2Seagate Barracuda PRO 6TB + NAS WD MyCloud EX2 Ultra 4TB
    CPU CoolerDeepcool Captain 120 EX
    CaseCooler Master HAF X
    Power SupplyCorsair HX750i
    Keyboard Corsair K70 Lux
    Mouse Mad Catz RAT6
    Headset ASUS ROG Centurion 7.1
    Mouse Pad ASUS ROG Whetstone
    Headset/Speakers Sound BlasterX Kratos S3
    OS Windows 10 Home 64-bit
    Accessory #1 Corsair Dominator Airflow Platinum
    Accessory #2 Thrustmaster Warthog HOTAS
    Accessory #3 Thrustmaster T.Flight Rudder Pedals

    Join Date
    Aug 2017
    Reputation
    10
    Posts
    2

    ROG Centurion replacement - have you received yours?

    Hello guys,

    I am just curious to know how many are in the same situation as myself.

    I am the unlucky owner of a faulty ROG Centurion (bad mic quality issue). I have sent the required details on the 5th of August, and I am still waiting for my replacement. I sent multiple messages to the admins, but the only answer so far has been that "the list is long and it will take time", in short.

    How many are still waiting for the replacement?

  2. #2
    New ROGer Array
    Join Date
    Aug 2017
    Reputation
    10
    Posts
    13

    I'm still waiting for my replacement

  3. #3
    ROG Member Array Jcswe PC Specs
    Jcswe PC Specs
    MotherboardAsus Z87-C
    Processori7-4770k
    Memory (part number)32 GB
    Graphics Card #11060 6GB ROG
    MonitorAsus VG245H
    Keyboard Asus ROG GK2000
    Mouse ROG Gladius 2
    Headset ROG Centurion 7.1
    Mouse Pad ROG Sheath
    Headset/Speakers ROG Centurion 7.1
    OS WIN10 PRO
    Network RouterAsus RT-N66U

    Join Date
    Nov 2016
    Reputation
    10
    Posts
    10

    I have so much Asus products and this Headset is crap, i have to send back mine and i get a refund to buy another headset. Last week my left side stop working And thats was enuff. My retailer dosent even sell this product annymore.

  4. #4
    ROG Enthusiast Array Guyvergamingtv PC Specs
    Guyvergamingtv PC Specs
    MotherboardAsus Rampage V Extreme Intel X99 (Socket 2011) DDR4 EATX Motherboard
    ProcessorIntel Core i7 5960X @4.25GHz
    Memory (part number)Corsair Vengeance 32GB mem
    Graphics Card #1ROG Strix GeForce® GTX 1080 Ti OC edition 11GB GDDR5X
    MonitorAsus 24" x3
    CPU CoolerOCUK 360mm AIO
    CaseEnthoo Luxe Full Tower Case
    Power SupplySuperFlower Leadex GOLD 1300W Fully Modular "80 Plus Gold" Power Supply
    Keyboard Logitec G910 Keyboard
    Mouse Razer Naga Hex V2
    Headset ROG Centurion 7.1 sound
    Mouse Pad Star Citizen large
    OS Windows 10
    Network RouterAsus RT-AC87U Dual Band Wireless AC2400 Gigabit Router 4x4 MU-MIMO Antenna design
    Guyvergamingtv's Avatar
    Join Date
    Nov 2016
    Reputation
    10
    Posts
    64

    mine went back to asus last week so waiting for it to arrive from manufacture. not sure how long that will take, hopefully soon and fingers crossed the quality of the mic is better. i shall be reviewing it when i receive it.
    i think my chances of getting any products from asus for review are very low now after this headset fiasco lol

  5. #5
    New ROGer Array
    Join Date
    Apr 2014
    Reputation
    10
    Posts
    2

    I am waiting for the replacement from 2/sett/2017 .........
    really a bad service

  6. #6
    New ROGer Array
    Join Date
    Jul 2017
    Reputation
    10
    Posts
    2

    I recived an email from DHL saing that YI XING ELETRONICS send me a headset and they (DHL) are asking me a invoice.

    I Dont have any invoice because i dint buy anythin to them.


    Is that headset a replacement from Asus!?


    Do you guys recived your replacement headsets from who!?

  7. #7
    ROG Enthusiast Array Guyvergamingtv PC Specs
    Guyvergamingtv PC Specs
    MotherboardAsus Rampage V Extreme Intel X99 (Socket 2011) DDR4 EATX Motherboard
    ProcessorIntel Core i7 5960X @4.25GHz
    Memory (part number)Corsair Vengeance 32GB mem
    Graphics Card #1ROG Strix GeForce® GTX 1080 Ti OC edition 11GB GDDR5X
    MonitorAsus 24" x3
    CPU CoolerOCUK 360mm AIO
    CaseEnthoo Luxe Full Tower Case
    Power SupplySuperFlower Leadex GOLD 1300W Fully Modular "80 Plus Gold" Power Supply
    Keyboard Logitec G910 Keyboard
    Mouse Razer Naga Hex V2
    Headset ROG Centurion 7.1 sound
    Mouse Pad Star Citizen large
    OS Windows 10
    Network RouterAsus RT-AC87U Dual Band Wireless AC2400 Gigabit Router 4x4 MU-MIMO Antenna design
    Guyvergamingtv's Avatar
    Join Date
    Nov 2016
    Reputation
    10
    Posts
    64

    you need to get intouch with masterc about that, the headsets are coming from china where they built so any stuff dhl needs Asus should have has they are organising the whole replacement thing.

    im still waiting and will be enquiring soon as need my headset back.

  8. #8
    ROG Member Array
    Join Date
    Mar 2013
    Reputation
    10
    Posts
    18

    Got my replacement centurion headset.

    Hi all i am looking for some help from one of the Asus people on here. I just received my replacement headset this morning. However I have a rather large problem. James from AsusUK asked to me to send everything back to them. i even queried with him that he meant the base station and all wires and he said yes everything.

    So I now have a set of new headphones and no way to use them! This now getting a little bit beyond a joke.

    Come on Asus please sort this.

  9. #9
    New ROGer Array
    Join Date
    Jul 2017
    Reputation
    10
    Posts
    6

    Quote Originally Posted by poo417 View Post
    Hi all i am looking for some help from one of the Asus people on here. I just received my replacement headset this morning. However I have a rather large problem. James from AsusUK asked to me to send everything back to them. i even queried with him that he meant the base station and all wires and he said yes everything.

    So I now have a set of new headphones and no way to use them! This now getting a little bit beyond a joke.

    Come on Asus please sort this.
    Hello .What do you mean ?Have you send back the old ones? With everything that they had?

  10. #10
    ROG Enthusiast Array Guyvergamingtv PC Specs
    Guyvergamingtv PC Specs
    MotherboardAsus Rampage V Extreme Intel X99 (Socket 2011) DDR4 EATX Motherboard
    ProcessorIntel Core i7 5960X @4.25GHz
    Memory (part number)Corsair Vengeance 32GB mem
    Graphics Card #1ROG Strix GeForce® GTX 1080 Ti OC edition 11GB GDDR5X
    MonitorAsus 24" x3
    CPU CoolerOCUK 360mm AIO
    CaseEnthoo Luxe Full Tower Case
    Power SupplySuperFlower Leadex GOLD 1300W Fully Modular "80 Plus Gold" Power Supply
    Keyboard Logitec G910 Keyboard
    Mouse Razer Naga Hex V2
    Headset ROG Centurion 7.1 sound
    Mouse Pad Star Citizen large
    OS Windows 10
    Network RouterAsus RT-AC87U Dual Band Wireless AC2400 Gigabit Router 4x4 MU-MIMO Antenna design
    Guyvergamingtv's Avatar
    Join Date
    Nov 2016
    Reputation
    10
    Posts
    64

    the box should be the same as if you bought it from the store, everything should be included.

    this replacement set up is a but fubar tbh, im still waiting for mine over a month.

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