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  1. #1
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    Disconnecting Reconnecting USB Ports

    I've read a few posts about this problem and was wondering if a solution has ever been found?

    My computer is disconnecting and reconnecting the USB ports all the time. I use all of them at the same time I got a lot going on! I'm using the 1701 bios everything is updated power management was adjust nothing. The only thing I didn't try was disabling 3.1 or 3.0 USB in bios not sure if that will work? I had a friend tell me to buy a PCI-2 slot USB card ... Not sure what else to do Only thing I recently changed was my graphics card to a 1080ti could this be a power supply problem? As well my internet download speed is terrible used to get 30mbps but now I get 7mbps, I think thats my ISP they messed up my modem.

    CPU - i7 6800k
    Cooler - Corsair H100i v2 (Water)
    Mother Board - Asus ROG X99 Strix
    Ram - Corsair Vengeance (2x8GB 3000mghz)
    Storage - Samsung SSD Evo 850 (500gb)
    GPU - EVGA GeForce 1080ti
    Power - 850w Silver M2 Silent Pro
    Monitor - Asus VG248QE 24” 144hz
    Mouse - Razor Death Adder Elite
    Webcam - Logitec C920
    Mic - Blue Yeti
    Last edited by 0000200715; 10-31-2017 at 06:01 AM.

  2. #2
    Banned Array JustinThyme PC Specs
    JustinThyme PC Specs
    Laptop (Model)G752VY-DH72
    MotherboardRampage VI Extreme
    ProcessorI9 9940X
    Memory (part number)64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17
    Graphics Card #1ASUS Strix 2080Ti O11G @ 2.1GHz
    Graphics Card #2ASUS Strix 2080Ti O11G @ 2.1Ghz
    Graphics Card #3ROG Nvlink
    Graphics Card #4Have to feed animals
    Sound CardExternal Audioengine D1 24 bit 192kbps DAC
    MonitorASUS PG348Q @ 100Hz
    Storage #1Intel 905P 480GB U2 flavor
    Storage #2Samsung 850 EVO 1TB X2 in RAID 0, 960 PRO 1TB DIMM.2_1
    CPU CoolerHeatKiller IV PRO and VRM blocks ,Dual D5 PWM serial, 2X 480, 1X 360 RADS
    CasePhanteks Enthoo Elite 8X LL120 PWM, 3X LL140 PWM, 12 SP120 PWM 1x AF140 PWM
    Power SupplyCorsair AX 1500i
    Keyboard ASUS Claymore
    Mouse ASUS Spatha, Logitech MX Master
    Headset Sennheiser HD 700
    Mouse Pad ASUS ROG Sheath
    Headset/Speakers Audioengine A5+ with SVS SB-1000 Sub
    OS Win10 Pro 1809
    Network RouterNetGear NightHawk X10
    Accessory #1 NetGear Prosafe 10GBe Switch
    Accessory #2 Qnap TVS-682 NAS modded with I7 CPU

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    Disconnects are almost always a result of overload of the ports.
    Try an external powered hub.

  3. #3
    ROG Member Array 8a7yh87yteaw PC Specs
    8a7yh87yteaw PC Specs
    MotherboardASUS Rampage V Edition 10
    ProcessorIntel Core i7 5960X
    Memory (part number)Corsair Dominator Platinum 64GB (4x 16)
    Graphics Card #1MSI GeForce GTX 1080 Gaming X
    Sound CardASUS SupremeFX HiFi (Broken ASUS drivers)
    MonitorLG 4K 27"
    Storage #1Samsung 950 Pro NVMe SSD 512GB
    Storage #2Samsung 850 Pro 2.5" SSD 1TB
    CPU CoolerCorsair H110i GT + Noctua PWM fans
    CaseCoolermaster Cosmos II
    Power SupplyEVGA SuperNova P2 1600w
    Keyboard Corsair K70 RGB LUX
    Mouse Logitech MX Master
    Mouse Pad Razer Sphex V2
    Headset/Speakers Logitech Z2300
    OS Windows 10 x64 Creators Update
    Network RouterNetgear R7000 Nighthawk

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    Aug 2016
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    Solution

    Firstly let me say one thing, this is not a problem with ASMedia controller. I thought it was.

    There is a solution and it is installing the modded Windows 7 drivers from Intel, because the Microsoft drivers included with Windows 10 are completely broken.

    I had this issue for months. After installing the modded drivers, the issue is completely gone. I've been running the PC normally without USB issues for at least 6 months after installing these drivers.

    They can be found on this page:

    http://www.win-raid.com/t834f25-USB-...nd-modded.html

    You want to download from this section:
    B. Latest modded Intel USB 3.0/3.1 drivers:

    READ, RESEARCH AND MAKE SURE YOU DOWNLOAD THE CORRECT ONE FOR YOUR MOTHERBOARD! If you download the wrong one then don't complain it doesn't work as it is your mistake.

    This is all I can say. I will not provide any further help because ASUS is not paying me.

  4. #4
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    Quote Originally Posted by 8a7yh87yteaw View Post
    Firstly let me say one thing, this is not a problem with ASMedia controller. I thought it was.

    There is a solution and it is installing the modded Windows 7 drivers from Intel, because the Microsoft drivers included with Windows 10 are completely broken.

    I had this issue for months. After installing the modded drivers, the issue is completely gone. I've been running the PC normally without USB issues for at least 6 months after installing these drivers.

    They can be found on this page:

    http://www.win-raid.com/t834f25-USB-...nd-modded.html

    You want to download from this section:
    B. Latest modded Intel USB 3.0/3.1 drivers:

    READ, RESEARCH AND MAKE SURE YOU DOWNLOAD THE CORRECT ONE FOR YOUR MOTHERBOARD! If you download the wrong one then don't complain it doesn't work as it is your mistake.

    This is all I can say. I will not provide any further help because ASUS is not paying me.
    Thanks Brother! I appreciate it... I actually just disabled Selective suspend setting and they have not turned off in 30 minutes which is a huge deal lol if that does not stay as a solution I will look into getting those drivers! However the link you gave me is broken goes to a 404 error

  5. #5
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    Quote Originally Posted by JustinThyme View Post
    Disconnects are almost always a result of overload of the ports.
    Try an external powered hub.
    well my previous post that didnt work lasted longer this time ... what is a external powered hub?

  6. #6
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    I think I figured it out!

    Power Settings: Turned off the selective suspend setting.
    Device Manager: USB Ports I turned off: Allow this computer to turn off this device to save power option.
    Device Manager: Human Interface Devices: USB Devices > Turned off: Allow this computer to turn off this device to save power option on this as well.

    So far so good.

  7. #7
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    Quote Originally Posted by 0000200715 View Post
    Power Settings: Turned off the selective suspend setting.
    Device Manager: USB Ports I turned off: Allow this computer to turn off this device to save power option.
    Device Manager: Human Interface Devices: USB Devices > Turned off: Allow this computer to turn off this device to save power option on this as well.

    So far so good.
    NOPE That Failed TOO !!!!!

  8. #8
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    After the USB failed only the camera (webcam) did not come back... The device manager gave an error of Device Descriptor Request Failed. I had to disable and re-enable the USB port for the camera to turn back on.

  9. #9
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    So the camera did not come back after re-enabling the USB port. I just plugged the Webcam into the front USB port of my computer case bypassing the mother board. Maybe its the camera thats the problem... im just gonna keep logging everything here maybe this will help someone one day! Ill probably never buy ASUS again

  10. #10
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    So far the webcam in the front case USB ports no crashes .... seriously lol

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