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  1. #221
    Tech Marketing Manager HQ Array Raja@ASUS's Avatar
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    Quote Originally Posted by WhiteNoise View Post

    Lastly, I would like to share some thoughts on the workaround of disabling and re-enabling the Nvidia GPU from the device manger. Indeed, when you do that, the problem goes away. However, at least for me, it also goes away when I:

    1. Disable/re-enable the Realtek HD Audio Device

    2. Unplug/re-plug my headphones (which seems to reconfigure somehow the Realtek Sound Manager)

    3. Playing around and changing settings in the Realtek Manager

    4. And as I have stated before, the crackling I experience goes away permanently when I select the AC97 option in the Realtek panel.

    These things make me question the assumption that the source of the problem is Nvidia and Microsoft. In fact, if you keep the window of the Realtek HD Audio Manager open while you disable/re-enable the Nvidia device, it displays the message: “Reloading Audio Devices”. This suggests to me that the fix comes from the reconfiguration/reset of the Realtek panel and not from the Nvidia side of things.

    If I had an AMD GPU lying around I would give it a go, but sadly I don't.

    Apparently, the issue occurs on the default MS audio driver, too (not just Realtek). In both scenarios, the common element is the NV driver.

  2. #222
    ROG Member Array
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    I have all these audio problems in Maximus IX Hero, and I do not think it's a problem with Windows, nVidia or Realtek, because it also occurs in Ubuntu 16.04, 18.04 and Deepin Linux.

  3. #223
    ROG Enthusiast Array ---SK--- PC Specs
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    MotherboardMaximus X Hero
    Processori5 - 8600K
    Memory (part number)16 GB Corsair 3600mhz
    Graphics Card #1GeForce 1070 Ti
    Sound CardOnboard
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    So if what you are saying is correct, the motherboard's have hardware problems.

  4. #224
    ROG Enthusiast Array ---SK--- PC Specs
    ---SK--- PC Specs
    MotherboardMaximus X Hero
    Processori5 - 8600K
    Memory (part number)16 GB Corsair 3600mhz
    Graphics Card #1GeForce 1070 Ti
    Sound CardOnboard
    Storage #1Samsung 970 Evo
    CPU CoolerNoctua NH-D15S
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    OS Windows 10 1803
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    i have a maximus hero x and i don't se the popping setting in the bios 1301.

  5. #225
    New ROGer Array
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    I've experienced the same with my previous build and now my new one (totally different parts), so it's widespread. Tried everything I could. I think it has to do with Realtek's power management. I hear crackling and popping usually with looping sounds; once the sample plays and then loops, there is a slight crack/pop right before it is played again. Is the driver sleeping? With older drivers you could resolve this issue by going into the registry and changing Realtek power management E.g. under HKEY_CURRENT_USER\Software\Realtek\RAVCpl64\PowerM gnt. I don't see anything for this now.

  6. #226
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    I have control of the Xbox One S connected by the cable on the PC, using a headset connected to the control and even I hear clicks on the sound after the suspension or hibernation.

  7. #227
    New ROGer Array
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    I have the same issue on my ROG STRIX Z370-H MB, and i m not using any nv driver, just the intel driver.

  8. #228
    ROG Enthusiast Array ---SK--- PC Specs
    ---SK--- PC Specs
    MotherboardMaximus X Hero
    Processori5 - 8600K
    Memory (part number)16 GB Corsair 3600mhz
    Graphics Card #1GeForce 1070 Ti
    Sound CardOnboard
    Storage #1Samsung 970 Evo
    CPU CoolerNoctua NH-D15S
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    I would love to try that but i don't have that option in my bios on my maximus x hero.
    can we have the option back in the next bios release?

    @raja is there still beeing looked into this problem ? since its really annoying!
    Would love to have a real fix.
    Last edited by ---SK---; 05-28-2018 at 02:02 PM.

  9. #229
    ROG Enthusiast Array ---SK--- PC Specs
    ---SK--- PC Specs
    MotherboardMaximus X Hero
    Processori5 - 8600K
    Memory (part number)16 GB Corsair 3600mhz
    Graphics Card #1GeForce 1070 Ti
    Sound CardOnboard
    Storage #1Samsung 970 Evo
    CPU CoolerNoctua NH-D15S
    Power SupplyCorsair 850W
    Headset/Speakers Sennheiser HD 555 / Logitech Z 5500
    OS Windows 10 1803
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    i still got them even with the newest driver. it seems to happen when a sample starts mostly or when someone activated voice in discord ect.

  10. #230
    ROG Junior Member Array
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    Has there been any recent response or update from Asus on this? The popping seems to be happening more frequently and the workarounds posted either don't work, or don't last for long, and I'm sick of restarting.

    It's no longer a very new motherboard, so starting to wonder if its just now a permanent hardware issue? Time to return it to the store?

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