11-08-2017 07:07 PM - last edited on 03-05-2024 09:45 PM by ROGBot
11-09-2017 11:30 PM
11-14-2017 02:51 AM
imanakrami wrote:
Hi fellow Rogers,
I have recently bought a ROG GL502VSK ( or as it is also named: ROG GL502VS (7th Gen Intel Core))
i will try to explain the issue point by point.
The Problem:
- The combo audio/mic jack doesnt work! audio works fine but whenever i connect even the included ROG headset, it doesnt recongnize the mic. there is no pop up to choose etc. i DID check with other headset and none worked. so , i have a combo jack that only works as an audio output jack.
The situation
- I mistakingly formatted the C: drive before I back up the folder ( or the default driver folder) and therefore i don't have access to the original drivers.
- there is NO audio driver download ( as well as a lot of other tools) in the driver download page for this model! check here this is a very weird issue!
- as i remember , there was a sonic studio pre-installed, and that's not in the driver download page too. ( not a big problem though)
- the default REALTEK drivers don't work. i downloaded from realtek page, from autodownload driver softwares and even windows 10 auto search, none solved the problem. none of the fix the combo jack problem.
The desired fixes ( that i can think of)
- can some one be kind enough to upload the original esupport or edriver folder of a ROG GL502VSK ( not GL502VS) so i can download it and have the audio driver alongside other tools?
- Or, can someone tell me of a place or a link that i can download a workning driver?
- or can somone, provide a fix for this?
P.S i have all the included gear and as the headset worked fine before reinistalling windows ( there was a pop up every time i connected it) i think the driver is the problem.
thank you for the time you're going to spend on this matter.
11-17-2017 10:18 AM
TheInfinium wrote:
All drivers you can find here: https://www.asus.com/us/supportonly/G502VS/HelpDesk_Download/
Also I found this page: https://forums.laptopvideo2go.com/topic/24364-latest-realtek-audio-codecs/?page=14
I hope you like it 🙂
You just need to choose GL502 VSK in menu. That's all.
If there will be some kind of problems with it I can also share files through OneDrive.
I have different issue with this GL. I can't use S/pdif. Does this model support it? I can't find full spec for this device.
Also I can't start using SonicRadar 2. I tried almost everything but with no luck. Any ideas?