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Random Freeze problems on ROG-GL553ve

ameyabadalwar
Level 7
Hi,i am facing this issue of random freezing since i bought the laptop. The issue is "driver power state failure" (blue screen) .This happens whenever i am using the laptop on battery,faced this issue while i was using chrome,lightroom classic and after effects .Did not face it while gaming as i always plugged in laptop before playing. Whats the solution to this problem.

I have done the basic troubleshooting and still the problem exists.
3,626 Views
2 REPLIES 2

xeonys33
Level 7
I have had the same problem since updating to Windows 10 rs3. So I downgrade to rs2 and watch the progress.
There seems to be a crash during NVIDIA graphics acceleration.

November 14, 2017—KB4048955 (OS Build 16299.64)
Improvements and fixes
This update includes quality improvements. No new operating system features are being introduced in this update. Key changes include:

Addressed issue that causes the Mixed Reality Portal to stop responding on launch.
Addressed issue that causes a black screen to appear when you switch between windowed and full-screen modes when playing some Microsoft DirectX games.
Addressed a compatibility issue that occurs when you play back a Game DVR PC recording using Android or iOS devices.
Addressed issue where the functional keys stop working on Microsoft Designer Keyboards.
Addressed issue to ensure that certain USB devices and head-mounted displays (HMD) are enumerated properly after the system wakes up from Connected Standby.
Addressed issue where the virtual smart card doesn't assess the Trusted Platform Module (TPM) vulnerability correctly.
Addressed issue where Get-StorageJob returns nothing when there are storage jobs running on the machine.
Addressed issue where applications based on the Microsoft JET Database Engine (Microsoft Access 2007 and older or non-Microsoft applications) fail when creating or opening Microsoft Excel .xls files. The error message is: “Unexpected error from external database driver (1). (Microsoft JET Database Engine)".
Addressed issue where application tiles are missing from the Start menu. Additionally, applications that the Store app show as installed don't appear on the application list of the Start menu. Computers that have Internet connectivity and upgrade on or after November 14, 2017 will receive this preventative solution and avoid this issue. Machines that lack network connectivity or have already encountered this issue should follow the steps in the Microsoft Answers thread “Missing apps after installing Windows 10 Fall Creators Update”. Microsoft will release and document an additional solution in a future release.
Addressed issue where Microsoft Edge cannot create a WARP support process and appears to stop responding for up to 3 seconds during a wait timeout. During the timeout period, users cannot navigate or interact with the requested page.
Security updates to Microsoft Scripting Engine, Microsoft Edge, Microsoft Graphics Component, Windows kernel, Internet Explorer, and Windows Media Player.
If you installed earlier updates, only the new fixes contained in this package will be downloaded and installed on your device.

For more information about the resolved security vulnerabilities, see the Security Update Guide.