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Rog strix z370-e gaming gpu problems

Marios94
Level 7

‎11-14-2017 05:50 AM - last edited on ‎03-05-2024 09:45 PM by Community Admin

Hello everyone! when i upgrade my system i have random freezes and restart in random times.. i thought was the gpu,so i take a new one and the problem it remains.. when i use the onboard gpu i dont have any problem.. i have test 2 different gpu and i got the same problem..
Other problem i see is the rgb.. sometimes is lighting some times no..

My system:
Bios Version: 0430
Mobo: Asus Rog Strix z370-E Gaming
CPU: Intel i7-8700k (no overclock 3.7)
Ram: G.Skill Trident Z 16GB Cas: 14 (xmp profile on)
GPU: Asus Radeon RX 570 4GB
SSD OS: Adata sp550 120GB
SSD: Samsung 750 Evo 250GB
PSU: Thermaltake Smart SE 630W
CPU Cooling: Cryorig H7
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19 REPLIES 19

Raja
Level 13

‎11-14-2017 05:53 AM

Need more info. Is the system running at stock settings or have you overclocked the CPU/applied XMP for the memory?
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Marios94
Level 7
In response to Raja

‎11-14-2017 05:55 AM

Raja@ASUS wrote:
Need more info. Is the system running at stock settings or have you overclocked the CPU/applied XMP for the memory?

i update my thread.. runs stock cpu at 3.7 and rams with xmp profile..
with onboard gpu and same settings on bios i have no problem..
with gpu rx 470 or rx 570 i have random freezes and restarts..
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Raja
Level 13

‎11-14-2017 05:56 AM

Try at default with no XMP. Also make sure you have separate PCIe power cables going to the graphcis card. Don't use a PCIe power cable with two power connectors on the end, as these AMD GPUs are power hungry and can trip the PSU OCP.
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Marios94
Level 7
In response to Raja

‎11-14-2017 05:58 AM

Raja@ASUS wrote:
Try at default with no XMP.


but why with onboard gpu and xmp on no problems?
maybe this is another problem? maybe psu?
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Marios94
Level 7
In response to Raja

‎11-14-2017 06:00 AM

Raja@ASUS wrote:
Try at default with no XMP. Also make sure you have separate PCIe power cables going to the graphcis card. Don't use a PCIe power cable with two power connectors on the end, as these AMD GPUs are power hungry and can trip the PSU OCP.



cable comes from 8 pin(from psu) to 8 pin to gpu..
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Raja
Level 13

‎11-14-2017 06:03 AM

Like I said, if the cards have two connectors, run two cables to them instead of one cable with two connectors.
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Marios94
Level 7
In response to Raja

‎11-14-2017 06:04 AM

Raja@ASUS wrote:
Like I said, if the cards have two connectors, run two cables to them instead of one cable with two connectors.


card have one connector 8 pin only.. so where you think the problem is? 😞
this is my system: https://imgur.com/qyV7xbg
Preview file
82 KB
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Raja
Level 13
In response to Marios94

‎11-14-2017 06:09 AM

Marios94 wrote:
card have one connector 8 pin only.. so where you think the problem is? 😞



https://rog.asus.com/forum/showthread.php?97422-Rog-strix-z370-e-gaming-gpu-problems&p=686404&viewfu...

You saw the part about trying with no XMP, right?
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Marios94
Level 7
In response to Raja

‎11-14-2017 06:13 AM

Raja@ASUS wrote:
https://rog.asus.com/forum/showthread.php?97422-Rog-strix-z370-e-gaming-gpu-problems&p=686404&viewfu...

You saw the part about trying with no XMP, right?


fine! im gonna try and i update!
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