hello there

i bought an i5 8400 cpu and strix z370-h motherboard today .. i thought in a couple of years i could replace the cpu and get 8700k and overclock the hell out of it

so i stumpled upon youtube video mentioning there is an error with LLC function in asus motherboards and you are aware of the problem

i googled and found a thread here talking about the issue .. firstly you admitted nothing wrong then you said you are working on a fix then the fix was published as a bios update 419 then people discovered the update is for certain models only not all then admin stated that some models like the strix z370-h are low end and shall not recieve an update concerning this issue

well i may understand that you limit this fix to certain geners under your motherboards line up .. but what i cannot understand that you discriminate between same motherboards in same line up .. you fix strix z370-f and z370-e but not the z370-h variant ?!!!!!

when i bought the z370-h it was the only variant here in egypt and when i checked for differences on your website i found non other than wifi and color and led lightening .. so i knew for sure that these same boards use same design andmay be the h variant is for regional differences or whatever

now i discovered from your admins answers on the other thread that the z370-h is a low end mother board compared to the rest of the line up and no updates will follow for the LLC issue fix and that it is within normal margin for low end mobo

so i feel kind of decieved ?!!!! i am a faithfull asus user for like 20 years and plus .. the past 20 years i never heard of a low end mobo term for the asus line up .. all mobos to me was like high end with excellent components and the only variants are the options and looks and specs but not the quality

i bought this mother board intending to buy 8700k in the near future and overclock it with perfect results .. i even stayed away from the prime z370p and the tuf models and thought this one is the rog strix intended for gamers and overclocking top of the line

and i refuse to settle with the term low mobo or impacted performance in the future where the return period will not be valid anymore .. with the same amount of money i can buy a msi or gigabyte high end mobo with no issues at all and superb over clocking abilities

you dont offer non workable options on a motherboard then you stat it is fine as this mobo is a low end .. to me i bought it with certain intention and you failed to deliver and did not stat that on your website


but still i prefer asus so would like to know if you are intending to produce a fix for this mobo or i have to send it back for a refund