11-18-2017 10:54 AM - last edited on 03-05-2024 09:39 PM by ROGBot
11-19-2017 02:37 AM
Chrome_N wrote:
Hey guys,
Today, I ran into a puzzling problem. I installed a new Corsair Hydro H115i AiO cooling system in my CH6E, connected everything and it runs fine except that the Corsair Link software does not see the pump when connecting it to the internal USB2.0 (which is that shared USB15) post.
When I use another USB cable and connect the pump to an external USB, the device is recognized by Windows device manager and Corsair Link works. As soon as I plug the pump to the single(!) USB connector, Windows does not see the pump anymore.
I suspect it may be either a faulty cable or the USB15 is not working the way it should (I set it to USB in the BIOS).
Any experience or ideas on your side?
Cheers you lot!
11-19-2017 04:08 AM
11-19-2017 04:58 AM
unknownmiscreant wrote:
I would start out by verifying if the cable is faulty. I'm fairly sure the corsair AIOs are mini USB, although have never owned one. Try plug some other device into this. The other option would be to check if the header is faulty with a different device that plugs into an internal header.
11-19-2017 07:01 AM
11-19-2017 02:23 PM
TaijRai wrote:
A quick response that may help you...as I have always had intermittant problems like others with the USB cable for the corsair AIOs. Over at the corsair forums the fix that was posted and always worked when it would not detect the AIO or stopped detecting was to power off the PC, and disconnect the cable from the actual cooler and leave the pc powered off for at least 5 minutes. It has something to do with the controllers inside the cooler. Plug it back in and then restart.
This issue occurs on both Intel and AMD boards. FYI the pump is running you just can't monitor it until you get it detected. Also make sure you install the link software. You can then set link not to start up and also set you profile and store it to the AIO controller.
11-20-2017 03:48 AM
Chrome_N wrote:
Thanks fpr this hint . Unfortunately, this did not do the trick 😞 The Link software to control the pump works well when connected to an external USB port. I am trying to find a replacement cable.
11-21-2017 11:24 PM
Chrome_N wrote:
Thanks fpr this hint . Unfortunately, this did not do the trick 😞 The Link software to control the pump works well when connected to an external USB port. I am trying to find a replacement cable.
11-24-2017 01:32 PM
specialedge wrote:
Can you post a link to the cable when you find it? TYVMIA
11-24-2017 11:58 PM