Results 1 to 2 of 2
  1. #1
    New ROGer Array
    Join Date
    Nov 2017
    Reputation
    10
    Posts
    1

    ASUS ROG Keyboard Replacement Help and Latency Issue

    Hi, I am looking for some help with my Asus ROG gl551jw. I am not extremely computer savvy, but I know enough to get by most of the time. The laptop is about 1.5 years old and it is my only computer. Everything about it has been pretty good, though I will likely get a desktop as my next primary computer because the limitations of having a laptop have been a major problem for me. Within the first 6 months I had a key crack and had to send it in for repair under my warranty. Since my warranty has expired two additional keys have cracked, but I have managed to tape them together and they are basically unnoticeable. The biggest problem is about a month or two ago I noticed that my A key was failing. Every so often it will become unresponsive for no reason lasting a second or two before working again. This has gotten a bit worse since then and is happening more frequently. It is highly aggravating when I play games competetively or when I am typing long texts. Since my warranty has expired I was looking into DIY fixes as I have done on previous laptops. I was planning on buying an entire replacement keyboard and I found some through Google. Before I did this though I wanted to see how difficult it would be to replace. I couldn't find any exact tutorials on replacing the keyboard, but I found some on opening up the laptop in general. I managed to disassemble the laptop without a problem, but the issue was that unlike other laptops I've had, I had to literally take out everything else before I could even get to the keyboard. Once I finally got to the keyboard I discovered it is so heavily stuck on with tape and other things that I had no idea how to take it off. So even if I bought the new keyboard it doesn't seem I'd be able to attach it. Additionally, once I put everything back together and logged into a game I found I was getting worse ping plus frequent lag spikes that I've never had before. I have the internet hardwired into the laptop by the way, not wifi. Basically the whole disassemble was a waste of time and it seems something new has broken because of it even though I was extremely gentle. I am hoping someone can tell me if I did something incorrect and there is a way to remove and replace the current keyboard. Also what could I have done wrong to cause the new lag? I don't have the funds to purchase a whole new computer at the moment, but if it was really necessary I could send it in to a professional to be fixed (how long could that take/how much would it cost?). I attached two images. One is the back of the keyboard from the inside of the laptop and the other is from the outside. I realize it is a bit dirty and I was hoping to clean it if I was able to actually get the keyboard out. Any help would be appreciated.

    https://imgur.com/NvIJQsK
    https://imgur.com/nzGD5Z0

  2. #2
    New ROGer Array
    Join Date
    Nov 2016
    Reputation
    10
    Posts
    2

    Probably buy a new replacement keyboard

    you'll probably need a replacement keyboard

    e.g. : https://www.youtube.com/watch?v=wUWuG7c1kP0

    https://www.replacementlaptopkeys.co...-keyboard-key/

    I think you can get your local computer guy to have it replaced for you, or you can order online and follow the video tutorials to try and do it yourself

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •