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  1. #1
    New ROGer Array
    Join Date
    Jul 2016
    Reputation
    10
    Posts
    5

    Asus N551VW Won't Power On

    I'm having some weird issues with my laptop as it will not turn on all the time. Both power and caps lock lights will turn on but the laptop will turn itself off shortly after.

    The laptop will only turn on when it has been sitting unplugged for about a day but is extremely slow and unusable (Intel XTU says cpu is @ 90°C @ 800MHz) but the heatsink is not even slightly warm) and restarting it or shutting it down will restart the cycle (sometimes a restart works but it can also fail and just shut down).

    Full specs are:
    Asus N551VW
    I7-6700HQ
    GTX 960M 4gb

    I took the laptop apart to try to find the problem, I replaced the thermal paste on the heatsink, I replaced the RAM, tried booting without SSD or wireless card to no avail.

    Booting without RAM will cause the battery light to blink green which is normal but it will still turn off after 5-10 seconds.
    *
    Has anyone experienced this before and what could the problem be?

    Thanks!*

  2. #2
    Super Moderator Array
    Join Date
    Jan 2016
    Reputation
    10
    Posts
    143

    We might suggest you to take your product to our service center for comprehensive inspection and help you to fix the problem. Sorry for the trouble.
    The following is the contact information:
    http://www.asus.com/support/Service-...All-Countries/
    Also you can contact the local service center for help. The following is the contact information:
    http://www.asus.com/support/CallUs#

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