Results 1 to 8 of 8
  1. #1
    New ROGer Array
    Join Date
    Nov 2017
    Reputation
    10
    Posts
    4

    Mouse/Screen freeze with 1950x

    Computer Type: Custom
    GPU: 2 X EVGA - GeForce GTX 1080 Ti 11GB SC2 (SLI)
    CPU: Threadripper 1950X, Stock
    Motherboard: ASUS ROG ZENITH EXTREME X399 TR4
    RAM: G.SKILL TridentZ RGB Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 - Running at 2933 currently
    PSU: Corsair - Professional 1200W 80+ Platinum Certified Fully-Modular ATX Power Supply
    Operating System & Version: Windows 10 1709
    GPU Drivers: Nidia 22.21.13.8205
    Chipset Drivers: Version 9.0.000.8

    I have this weird issue where anytime I attempt to open an application, my cursor & screen freeze for 2-3 seconds. I'm on the latest bios (0801) and chipset drivers. I've tried common "fixes" for this issue like the HPET fix and various other things and haven't been able to fix it. Don't think it's a memory issue since memtest came back clean. I'm also running Windows 10 (version 1709). I've reinstalled a clean version of windows about 7-8 times now and nothing has worked. Has anyone else hit this issue?

  2. #2
    ROG Enthusiast Array
    Join Date
    Sep 2017
    Reputation
    10
    Posts
    45

    Quote Originally Posted by bbroflcopter View Post
    Computer Type: Custom
    GPU: 2 X EVGA - GeForce GTX 1080 Ti 11GB SC2 (SLI)
    CPU: Threadripper 1950X, Stock
    Motherboard: ASUS ROG ZENITH EXTREME X399 TR4
    RAM: G.SKILL TridentZ RGB Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 - Running at 2933 currently
    PSU: Corsair - Professional 1200W 80+ Platinum Certified Fully-Modular ATX Power Supply
    Operating System & Version: Windows 10 1709
    GPU Drivers: Nidia 22.21.13.8205
    Chipset Drivers: Version 9.0.000.8

    I have this weird issue where anytime I attempt to open an application, my cursor & screen freeze for 2-3 seconds. I'm on the latest bios (0801) and chipset drivers. I've tried common "fixes" for this issue like the HPET fix and various other things and haven't been able to fix it. Don't think it's a memory issue since memtest came back clean. I'm also running Windows 10 (version 1709). I've reinstalled a clean version of windows about 7-8 times now and nothing has worked. Has anyone else hit this issue?
    Did you install AI Suite III? That program causes a lot of performance issues.

  3. #3
    New ROGer Array
    Join Date
    Nov 2017
    Reputation
    10
    Posts
    4

    Close Truck

    Quote Originally Posted by vsimone67 View Post
    Did you install AI Suite III? That program causes a lot of performance issues.
    Nope, the only thing i've installed post clean install are the chipset drivers and nvidia drivers.
    Last edited by bbroflcopter; 11-23-2017 at 04:27 PM.

  4. #4
    ROG Enthusiast Array spadizzle PC Specs
    spadizzle PC Specs
    MotherboardROG Crosshair VI and Zenith Extreme
    ProcessorRyzen 1700x and Threadripper 1950x
    Memory (part number)G-Skill F4-3866C18Q-32GTZR
    Graphics Card #1Asus GTX 1080
    Graphics Card #2Asus GTX 1080
    Sound Cardbuilt-in
    MonitorROG PG279Q
    Storage #1Samsung 960 NVMe
    Storage #2Samsung 950 pro SSD
    CPU CoolerH115i
    CaseCorsair AIR 540
    Power SupplyCorsair AX1500i
    Keyboard G910
    Mouse G903
    Mouse Pad Powerplay
    OS Win10 pro 64bit
    Network RouterNetgear
    spadizzle's Avatar
    Join Date
    Aug 2017
    Reputation
    10
    Posts
    54

    Raise your mem timings or slow down the mem a notch

  5. #5
    New ROGer Array
    Join Date
    Nov 2017
    Reputation
    10
    Posts
    4

    Quote Originally Posted by spadizzle View Post
    Raise your mem timings or slow down the mem a notch
    I tried running the memory at different configs from 2133-2933 and every timing in that range still ends up hitting this issue. I can't seem to push the memory above 2933. The PC gets sucks in the restart loop until it eventually tells me that the RAM configs aren't correct.

  6. #6
    ROG Enthusiast Array spadizzle PC Specs
    spadizzle PC Specs
    MotherboardROG Crosshair VI and Zenith Extreme
    ProcessorRyzen 1700x and Threadripper 1950x
    Memory (part number)G-Skill F4-3866C18Q-32GTZR
    Graphics Card #1Asus GTX 1080
    Graphics Card #2Asus GTX 1080
    Sound Cardbuilt-in
    MonitorROG PG279Q
    Storage #1Samsung 960 NVMe
    Storage #2Samsung 950 pro SSD
    CPU CoolerH115i
    CaseCorsair AIR 540
    Power SupplyCorsair AX1500i
    Keyboard G910
    Mouse G903
    Mouse Pad Powerplay
    OS Win10 pro 64bit
    Network RouterNetgear
    spadizzle's Avatar
    Join Date
    Aug 2017
    Reputation
    10
    Posts
    54

    Quote Originally Posted by bbroflcopter View Post
    I tried running the memory at different configs from 2133-2933 and every timing in that range still ends up hitting this issue. I can't seem to push the memory above 2933. The PC gets sucks in the restart loop until it eventually tells me that the RAM configs aren't correct.
    Have you tried this BIOS? its newer than 801 and linked from overclock.net

    I am currently running it and i can push to just about 3600 with default XMP. Before you flash please make sure to uninstall Ai Suite. Set conservative settings in BIOS and go from there.

    http://www.mediafire.com/file/nxscgm...-ASUS-0007.zip

    Dont forget to run the file at this link after uninstalling AI Suite: https://rog.asus.com/forum/showthrea...uite-3-cleaner

  7. #7
    ROG Member Array
    Join Date
    Dec 2016
    Reputation
    10
    Posts
    21

    Any chance you have bad blocks on your storage device?
    What are your CPU temps?

  8. #8
    New ROGer Array
    Join Date
    Nov 2017
    Reputation
    10
    Posts
    4

    Quote Originally Posted by spadizzle View Post
    Have you tried this BIOS? its newer than 801 and linked from overclock.net

    I am currently running it and i can push to just about 3600 with default XMP. Before you flash please make sure to uninstall Ai Suite. Set conservative settings in BIOS and go from there.

    http://www.mediafire.com/file/nxscgm...-ASUS-0007.zip

    Dont forget to run the file at this link after uninstalling AI Suite: https://rog.asus.com/forum/showthrea...uite-3-cleaner

    I updated to that BIOS and am still hitting the same issues issues. I'm still not able to push my memory past 2933 . I don't have AI-Suite-3 Installed.

    Quote Originally Posted by injurer View Post
    Any chance you have bad blocks on your storage device?
    What are your CPU temps?
    I don't think so. The samsung wizard isn't reporting any bad blocks and I've confirmed that I'm using the latest NvMe driver. Although, my friend just built a new Ryzen PC so I tried inserting my GPUs + SSD into his build and now he's having the same exact issues that i'm seeing on my TR build. So it's very possible that it's an issue with the NvMe drive.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •