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  1. #11
    ROG Enthusiast Array
    Join Date
    Sep 2016
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    It's almost 4 months since the service centre took the monitor, and I'm yet to receive a replacement or refund. I haven't heard from anyone at Asus for weeks.

  2. #12
    ROG Enthusiast Array
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    Sep 2016
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    Still not received a replacement / refund. Asus is not responding to my emails.

  3. #13
    ASUS HQ Service Rep Array Bill@ASUS's Avatar
    Join Date
    Dec 2015
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    Hello kathampy
    Our local personnel is working on your case and should be in contact with you
    Thank you

  4. #14
    ROG Enthusiast Array
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    Quote Originally Posted by Bill@ASUS View Post
    Hello kathampy
    Our local personnel is working on your case and should be in contact with you
    Thank you
    Nobody has contacted me for weeks. Please just order Asus India to import another PG278QR for replacement. It doesn't look like they have any intention of refunding my money. The case has been delayed for months with no action simply because they didn't have a replacement unit. They could have easily ordered another PG278QR by now.

  5. #15
    ROG Enthusiast Array
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    Sep 2016
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    Still no contact or update from Asus.

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